Ting ‑ Slack Notifications
Shopify Slack Integration
Rating
3.9
feedback
15
chart
#1,954
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
33%
-
Less than a year
27%
-
More than a year
20%
Reviews Summary
The reviews for the Notify app on Shopify are overwhelmingly positive, with users praising the app for its functionality, ease of use, and excellent customer support. Many users appreciate the seamless integration between Shopify and Slack, as well as the ability to set up custom notifications and automations. The app has been particularly helpful for non-profit organizations, with some users mentioning that the Pro version is offered for free to non-profits. However, there are some concerns raised about the support response time, with one user mentioning a delay in getting a response to their inquiries, which impacted the overall value of the app for them.
Highlights
Review RSS Feed
All reviews
Nov. 4, 2025
App works great so far and they offer the Pro version for free for non-profits. Appreciate the prompt customer support and easy setup.
Store
Using app
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Oct. 3, 2025
The support has fallen off a cliff. The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response. When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.
Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.
Nov. 27, 2024
The team was extremely responsive in helping me set up custom notifications. Highly recommend!
Jan. 31, 2024
Vimal and his team at Notify have been so helpful in making custom automations for my international fulfillment agents via Slack. This app has saved me so much time.
Oct. 20, 2023
Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.
Thank you so much for the wonderful review. :)
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