Rating

3.9

feedback

15

Reviews

chart

#2,090

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    33%
  • Less than a year
    27%
  • More than a year
    20%

Reviews Summary

The reviews for the Notify app are overwhelmingly positive, with users praising the app for its functionality, ease of use, and helpful customer support. Many users appreciate the seamless integration between Shopify and Slack, as well as the ability to set up custom notifications and automations. The app has been particularly beneficial for non-profit organizations, with some users mentioning that the Pro version is offered for free to non-profits. Customer support is highlighted as a strong point, with users mentioning quick responses and assistance in setting up custom features.

Highlights

Positive customer support and responsiveness
Seamless integration between Shopify and Slack
Beneficial for non-profit organizations
Ease of use and customization features
Pro version offered for free to non-profits

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 4, 2025

App works great so far and they offer the Pro version for free for non-profits. Appreciate the prompt customer support and easy setup.

Store

Using app

--

1 / 5 Share

Oct. 3, 2025

The support has fallen off a cliff. The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response. When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.

Using app

Over 3 years

Total reviews

25

Average rating

4.4

Developer Reply

Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.

5 / 5 Share

Nov. 27, 2024

The team was extremely responsive in helping me set up custom notifications. Highly recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Vimal and his team at Notify have been so helpful in making custom automations for my international fulfillment agents via Slack. This app has saved me so much time.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.

Using app

9 days

Total reviews

12

Average rating

4.7

Developer Reply

Thank you so much for the wonderful review. :)

All reviews

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