Ting ‑ Slack Notifications
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Rating
3.9
feedback
15
chart
#2,177
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
33%
-
Less than a year
27%
-
More than a year
20%
Reviews Summary
The reviews for the Notify app are mostly positive, highlighting the app's effectiveness in connecting Shopify stores with Slack for notifications. Users appreciate the prompt customer support, especially in setting up custom notifications and automations. The app is praised for its ease of use, seamless integration, and helpful features like daily insights and custom settings. However, there are concerns raised about the decline in support responsiveness, with some users experiencing delays in getting assistance for setting up new rules, which impacts the overall value of the app.
Highlights
Review RSS Feed
All reviews
Nov. 4, 2025
App works great so far and they offer the Pro version for free for non-profits. Appreciate the prompt customer support and easy setup.
Store
Using app
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Oct. 3, 2025
The support has fallen off a cliff. The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response. When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.
Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.
Nov. 27, 2024
The team was extremely responsive in helping me set up custom notifications. Highly recommend!
Jan. 31, 2024
Vimal and his team at Notify have been so helpful in making custom automations for my international fulfillment agents via Slack. This app has saved me so much time.
Oct. 20, 2023
Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.
Thank you so much for the wonderful review. :)
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