Ting ‑ Slack Notifications
The reviews for the Notify app are mostly positive, highlighting the app's effectiveness in connecting Shopify stores with Slack for notifications. Users appreciate the prompt customer support, especially in setting up custom notifications and automations. The app is praised for its ease of use, seamless integration, and helpful features like daily insights and custom settings. However, there are concerns raised about the decline in support quality, with delayed responses impacting the overall value of the app for some users.
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App works great so far and they offer the Pro version for free for non-profits. Appreciate the prompt customer support and easy setup.
The support has fallen off a cliff. The in-app chat says “We reply immediately”, but I messaged (and emailed) them 4 days ago and still not had a response. When it works, the app works. But setting up new rules often requires help from them. So, without good support, the app really starts to lose it's value.
Hey Tom, really sorry about that! We were away for a few days and forgot to turn off the chat — totally our bad. We're back now and ready to help with anything you need. Again apologies for not being able to solve your issue on time.
The team was extremely responsive in helping me set up custom notifications. Highly recommend!
Vimal and his team at Notify have been so helpful in making custom automations for my international fulfillment agents via Slack. This app has saved me so much time.
Support has been great. They helped me setup a notification in Slack whenever an instore pickup order comes in based on a tag. Super convenient, easy way to give my team the fast alert on instore pickup order. Thanks for the great support, much appreciated.
Thank you so much for the wonderful review. :)
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