Novat ‑ Tax Exempt
Easy Tax & VAT Exemption for Customers
Rating
2.3
feedback
3
chart
#12,783
All reviews
Rating Breakdown
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April 5, 2025
This app has greatly simplified the process of managing tax exemptions! It was easy to set up automated VAT removal, and the tax form's customization is a great feature. I initially faced a small issue with exemptions not applying correctly, but the support team was prompt in their assistance and things were back to normal.
Oct. 10, 2024
App Doesn't work. Nobody was able to fix issue. Emails are bouncing back without any answer. App did changes in my shop by adding to each customer "do not charge taxes". It was not reverted after removing app. Simply disaster. Do not touch this app!!!
Thank you for your feedback, and we’re truly sorry for the issues you’ve experienced. The 'Do Not Collect Tax' appears because you had exempted these customers from tax. Please remove the exemption for these customers before uninstalling the app. We also conveyed this information through support within three hours of your ticket, but unfortunately, we haven’t heard back from you. Please consider reconnecting with us so we can ensure everything is fully resolved to your satisfaction.
Feb. 27, 2024
Small but mighty! It is nice to see a simple app for simple tasks. This app did exactly what we needed, and now we can offer tax-free orders for B2B customers within the EU.