Novel: Wallet Pass for Brands
Novel
Rating
5.0
feedback
17
chart
#4,010
Reviews Over Time
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82%
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Reviews Summary
The reviews for Novel's Wallet Pass app are overwhelmingly positive, with users praising its effectiveness, cost-efficiency, and innovative features. Customers appreciate the personalized communication channels, streamlined loyalty solutions, and responsive developer support. The app's ability to send push notifications without requiring app downloads, simple referral programs, and user-friendly token gating features are highlighted as major strengths. Additionally, users commend the app for its seamless integration of web3 technology, NFT support, and excellent customer service. However, some users mention that the app may not fully meet their unique needs, indicating room for further customization and development.
Highlights
Rating Breakdown
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All reviews
April 23, 2024
I began working with Novel as one of the first clients for their newly introduced Wallet Pass. Though it was an immature product, it immediately proved a highly effective and cost-efficient solution. Specifically, Novel’s Wallet Pass provides a more engaging and individualized communication channel and a more streamlined and effective loyalty solution at a fraction of the price of the comparable SMS marketing providers and points-based loyalty solutions that have become standard across Shopify stores. Better yet, it can replace or work alongside such solutions and is highly customizable to accommodate your store’s specific. I have implemented Novel’s Wallet Pass on Ghurka.com, Xhibition.co, and RuleofNext.com, with unique experiences for each website. Perhaps most impressive is the Novel team’s prompt and forthright communication and diligence in understanding and accommodating your needs. Over the course of our partnership, we have learned a lot about the product and its potential together. I am eager to implement the solutions they are currently developing based on my feedback, as they are set to greatly improve our customers’ experience. Novel’s Wallet Pass is a tremendously valuable tool, and working with the team has been an incredibly positive experience. However, it’s clear that this is just the beginning, and I am very excited to see what the future has in store!
Aug. 25, 2023
Very responsive developer, easy to get in touch with, he took the time to understand my workflow and was engaged and very helpful. The app does not (yet) meet our unusual need, but I really appreciate the above-and-beyond effort by the developer to try to design a solution for us.
Aug. 10, 2023
A new way to send push notifications without requiring customers to download an app? A referral program that's NOT complicated and easy to share when you're actually *with* friends? YES PLEASE
July 25, 2023
Looked into all available apps for token gating and novel by far has the best UX. It makes working with it easy but is especially important wen onboarding non-web3 natives. Also, I would go and have a beer with Ish from support any time
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