![Novel: Wallet Pass for Brands for Shopify](https://cdn.shopify.com/app-store/listing_images/a9f6e4f71b99c9a9ef6668ebf0f11957/icon/CPz11pDF6oUDEAE=.jpeg)
Novel: Wallet Pass for Brands
Novel
Rating
5.0
feedback
18
chart
#4,149
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
Novel's Wallet Pass app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its innovative features such as providing a more engaging and individualized communication channel, offering a streamlined and cost-effective loyalty solution, and enabling unique experiences for different websites. The responsiveness and helpfulness of the developer team are also highlighted, with users appreciating the effort to understand their needs and provide solutions. Additionally, the app is commended for its user-friendly interface, excellent customer service, and its ability to cater to the needs of web3 businesses.
Highlights
Rating Breakdown
All reviews
Feb. 14, 2025
Lunching ARMRA’s Revival Rewards program has been a fun and rewarding experience. Grateful to collaborate with outstanding partners like Roger Beaman and his team at Novel! We couldn't have picked a better platform and the Novel team has worked very hard to customize the experience and tailor it to ARMRA's needs. You won't get that at some of the larger platforms. We love that we can expand this program as our brand expands and having the ability to create an omnichannel experience is wonderful.
April 23, 2024
I began working with Novel as one of the first clients for their newly introduced Wallet Pass. Though it was an immature product, it immediately proved a highly effective and cost-efficient solution. Specifically, Novel’s Wallet Pass provides a more engaging and individualized communication channel and a more streamlined and effective loyalty solution at a fraction of the price of the comparable SMS marketing providers and points-based loyalty solutions that have become standard across Shopify stores. Better yet, it can replace or work alongside such solutions and is highly customizable to accommodate your store’s specific. I have implemented Novel’s Wallet Pass on Ghurka.com, Xhibition.co, and RuleofNext.com, with unique experiences for each website. Perhaps most impressive is the Novel team’s prompt and forthright communication and diligence in understanding and accommodating your needs. Over the course of our partnership, we have learned a lot about the product and its potential together. I am eager to implement the solutions they are currently developing based on my feedback, as they are set to greatly improve our customers’ experience. Novel’s Wallet Pass is a tremendously valuable tool, and working with the team has been an incredibly positive experience. However, it’s clear that this is just the beginning, and I am very excited to see what the future has in store!
Aug. 25, 2023
Very responsive developer, easy to get in touch with, he took the time to understand my workflow and was engaged and very helpful. The app does not (yet) meet our unusual need, but I really appreciate the above-and-beyond effort by the developer to try to design a solution for us.
Aug. 10, 2023
A new way to send push notifications without requiring customers to download an app? A referral program that's NOT complicated and easy to share when you're actually *with* friends? YES PLEASE
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