All reviews

Rating Breakdown

  • 5
    74% (64 ratings)
  • 4
    7% (6 ratings)
  • 3
    2% (2 ratings)
  • 2
    6% (5 ratings)
  • 1
    11% (10 ratings)
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2 / 5 Share

Oct. 19, 2020

This app used to work well but since the update to "version 3.0" - it continuously fails. We have to remember to check on it and every time we do, it is not loading on out of stock products - the developer has to go in and change something but never explains what and never makes a permanent fix. It seems they have introduced a recurring catastrophic error and are unable to fix it. The best answer we have had is "It is a coding issue, I have fixed it" - but then it breaks again a few weeks later.

Using app

Over 4 years

Total reviews

11

Average rating

3.0

1 / 5 Share

Aug. 25, 2020

This app doesn’t work, we had our developer check the code and every tune was working correctly it just didn’t didnt items that were out of stock. Twice I emailed support and they didn’t reply. Shocking customer service

Using app

14 days

Total reviews

3

Average rating

3.3

Developer Reply

Hi, We did replied to you two times. On 21st and on 23rd. No reply from your side. We have again sent you email. Please check.

5 / 5 Share

Aug. 6, 2020

Great app at a great price, support was fantastic, within a day of me requesting install/config for my site Kundan logged in and set it all up including matching it to my sites theme.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Works very well and the support is fast and very helpful. We needed a little help getting it working in our theme and support quickly got everything set up. UPDATE: Had some challenges with a few apps after updating our theme to a new 2.0 Shopify one, Avinash was very responsive and modified the code for Now in Stock to work as we wanted it to, very impressed!

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

July 8, 2020

Great little app to notify potential clients when an item is 'out of stock' instead of oversell or pre-order items or make your customers check every day. The app doesn't always work with your theme, but when you request they install it, it's fixed within no time and working properly.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2020

Excellent app! and the support team is amazing. it would be awesome to have any integration with omnisend, klaviyo, and some other apps for email marketing

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Amazing app, especially for the price. Support has been great and fixed the issue I was having quickly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

This app works well for what we need it to do. We had no issues with setting up and integrates with our theme flawlessly. Takes less the work and is cheap

Using app

7 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 22, 2019

works perfect, styling options are very good and the support is awesome! must have app for a very good price!!

Using app

Over 6 years

Total reviews

3

Average rating

3.7

3 / 5 Share

Aug. 19, 2019

Has been a great app at a great price for a while now till it suddenly stopped working even though codes are not changed. :/ Please respond to my enquiry!

Using app

10 months

Total reviews

7

Average rating

2.6

5 / 5 Share

Aug. 10, 2019

Well I do not I understand the negative reviews we have had nothing but excellent support from these guys, we changed our template emailed support and it was ready within a couple of hours For $3 a month it's a bargain so well done to them, it works very well and sits nicely in our template TOP app far better than what we had before

Using app

Over 1 year

Total reviews

40

Average rating

5.0

5 / 5 Share

July 25, 2019

This app is amazing! and for $3 you can't go wrong! - customer support is fast and FREE! very impressed :)

Using app

Over 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

We looked at every "back in stock" app available and this one is hands-down the best. It looks great on our site, doesn't use any annoying pop-ups and the dashboard is very user-friendly. It is also the easiest to customize and it was super easy to make the customer notification emails perfectly match our existing marketing emails. Between this one and the Wishlist app that we are also using, Mascot is awesome!

Using app

About 1 month

Total reviews

11

Average rating

3.8

5 / 5 Share

Dec. 6, 2018

I am super impressed with this app as well as the staff who handle the support. Well done guys, I am impressed. I asked for changes, and then some more, and then some more, and EVERY single time they helped. I then asked for addition features which involved additional code just for my shop, and they did it!!! Perfect. I cannot recommend this app supplier enough. Visit my site at www.onceoffcreations.com to see the NOW BACK IN STOCK pop up, Very impressive. Also check out their WishList @ $2 app. Also brilliant. I asked them to add an on-product 'heart' icon, and they DID IT, as well as other things. A BIG thank you to Kundan and Avinash!!!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2018

Great app, does exactly what its supposed to do. Customer support is fast and easy to work with. Check it out at my store, https://www.pineappleapparel.net/

Using app

30 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

Works great. I changed themes recently to one that had a "back in stock" notice but you manually had to send the emails. I ran back to Now in stock as fast as I could when I realized how much time they save me.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

Update 10/1/18: Works with transfers now! The bug has been resolved. Happy to recommend this app wholeheartedly now that this major oversight has been fixed. UPDATE 7/27/18: I've been in contact with the developers via email, and they are saying the issue was caused by a change in Shopify's API - I know that Shopify did change the area of the API they are referring to, and after some discussion, it appears they are on track to release an update soon that will address this change. I'm a little disappointed they did not proactively adjust their code for this change, and/or test to see if their code would break when the change went into effect, but testing does seem to be something that most of the more feature-rich, but less pricey, apps are lacking. This app DOES have a comprehensive, if not intuitive, UI - which could make it hard to test. I've updated my review to 4 stars and asked them to let me know when the app is ready for re-testing. I will update again once that is done. If it fails the re-test, I will adjust stars - if it passes, I think 4 stars is appropriate for what is essentially a good app, at a great price, that at the moment lacks some oversight and testing. --------- I was very surprised, and disappointed, and a touch angry, to realize this app is not sending email notifications when a transfer accepts inventory. (THANK you other reviewer who pointed this out). We'd been ignorantly relying on this app for a while. I thought it was excellent. I have also emailed the developers to see what they say, but for that reason, unless this is fixed, this app will be an absolute failure for us for sure. I'm greatly aggravated to know this app has been failing to work in that way for a while, and wondering how many sales we've lost as a result.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2018

AMAZING APP. Developer is so helpful!

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

June 1, 2018

Simple and effective, saves customers asking when something is in stock, as soon as an out of stock product is added, they get an email and we get another sale.

Using app

10 months

Total reviews

31

Average rating

4.7

5 / 5 Share

May 17, 2018

This is second time I am using this app for my new store. This is very important app all store must have it. This app pay for it self by extra sell which you will get through it. Also their customer care is excellent. My app was setup in less than 12 hours. It works great and had no problem. Thanks for making this app just for $3 while others charges 2 or 5 times more. - Familyotc.com ( Harry)

Using app

About 19 hours

Total reviews

3

Average rating

4.7