All reviews

Rating Breakdown

  • 5
    89% (79 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 93% (78)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2025

This app perfectly meets our need to reassure customers by clearly displaying estimated delivery times throughout the entire purchase journey. The integration with Shopify is seamless, especially with the Distinctive theme we use, ensuring a consistent and reassuring user experience. The support team is responsive, attentive, and highly professional — a real asset. A simple, well-designed, and essential tool for boosting conversions.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for the amazing feedback! 😊 We're really happy to hear the app fits your needs so well — especially with your Distinctive theme. It's awesome to know it's helping create a smooth and reassuring experience for your customers. Big thanks as well for the kind words about our support team — they’ll be thrilled to hear that! If you ever need anything or want to explore more ways to boost conversions, just give us a shout. — Chloé from NestScale 💛

5 / 5 Share

June 4, 2025

As of now, the app is completely free. So that's the main reason I use it. It works perfectly, and the support team even did some custom code for me for free to help make it look great on my website. Check out VQPlug.com on any product page to see the estimated delivery date and see how it looks.

Store

VQPLUG

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the great review! 😊 We're really glad the app is working perfectly for you and that our team could help with the custom tweaks — it’s always our goal to make sure everything looks just right on your store. Also, thanks a ton for mentioning your site — we love seeing the app live in action on VQPlug.com! If you ever need anything else or have ideas to improve the experience, feel free to reach out anytime. — Chloé from NestScale 💛

5 / 5 Share

May 27, 2025

This seems to be a good app. I just installed it today. Installation was quite easy. I did run into a small configuration issue, but it was handled promptly by their friendly chat support team. I like that it looks more professional than the other choices available in the app store.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your first impressions! 😊 We’re happy to hear the installation went smoothly and that our support team could help you out quickly when you hit that small bump. It's great to know you find the app’s look more professional — that means a lot to us! If you need anything as you continue using the app, feel free to reach out anytime. We're always here to help! — Chloé from NestScale 💛

5 / 5 Share

April 28, 2025

Very Supportive Staff and They are always ready to help for Free Version also, that's the best thing

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the kind words! 😊 We’re really happy to hear you’ve had a good experience with our support — even on the free version. That’s something we truly believe in: helping all users, no matter the plan. If you ever need anything else, just drop us a message — we’re always here for you! — Chloé from NestScale 💛

5 / 5 Share

April 1, 2025

Perfect

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thanks a ton for the kind words! 🙌 So glad to hear the app’s working perfectly for you. If you ever need a hand or have ideas to make it even better, just give us a shout - we’ve got your back! Cheers, Chloé - Customer Success Manager

5 / 5 Share

March 17, 2025

Buena App con servicio de atención al cliente de 10. Les pedí una modificación en el formato de fechas fuera de las opciones que te da a seleccionar la misma app y me lo hicieron sin problemas. Además me lo hicieron al momento.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu valoración y tus amables palabras! 🌟 Nos alegra saber que nuestro equipo de atención al cliente pudo ayudarte con la personalización del formato de fechas y que todo se resolvió rápidamente. Siempre estamos encantados de poder adaptar la app a tus necesidades. Si necesitas algo más, no dudes en contactarnos. Un saludo, El equipo de NestScale

5 / 5 Share

March 13, 2025

Excellent! I had an issue with the app, chatted with support, and they were able to diagnose and fix the issue on fly. Its the best looking delivery widget out there and with maximum flexibility.

Store

Calmtra

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We’re glad our support team could quickly resolve the issue for you — that’s what we’re here for! 😊 It’s awesome to hear you love the look and flexibility of the delivery widget. We’re always working to make it even better! Appreciate your support, The NestScale Team

4 / 5 Share

March 12, 2025

It’s user-friendly and has made a huge difference for my store. The accurate delivery estimates have boosted customer trust and reduced inquiries about shipping times.

Store

Sitarah

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the amazing feedback and 5-star review! 🌟 We’re thrilled to hear that the app has made a real difference for your store. It’s great to know the accurate delivery estimates are helping build customer trust and reduce support inquiries — that’s exactly what we aim for! If you ever need anything, we’re here for you 😊 Cheers, The NestScale Team

5 / 5 Share

March 10, 2025

Excellent app and customer service. Services its purpose exactly as described.

Using app

About 1 hour

Total reviews

7

Average rating

3.3

Developer Reply

Dear customer, Thank you so much for your wonderful feedback! 😊 We're delighted to hear that the app is serving its purpose exactly as described and that our customer service met your expectations. Your support means a lot to us! If you ever need any assistance or have any suggestions for improvement, we’re always here to help. Wishing you continued success with your store! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Oct. 23, 2025

muy bien, deben colocar soporte en horas de América del sur, pero en si el soporte muy bueno muchas gracias

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu comentario! 😊 Nos alegra saber que nuestro soporte técnico ha sido de ayuda. Si necesitas más asistencia, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Rachel - NestScale

5 / 5 Share

March 5, 2025

They offered excellent customer service. They set up the app in the store theme. Great app for setting delivery times. I haven't received anything for this comment. Thank you.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi customer, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that the app is working well for your store. Your feedback means a lot to us! If you ever need any further assistance, feel free to reach out. We're always happy to help! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

March 4, 2025

Great support service and app!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our support team has been helpful. Your satisfaction is our top priority, and your feedback motivates us to keep delivering excellent service. If you have any suggestions or need further assistance, please don't hesitate to reach out. Best regards, Chloe Ng - Customer Success Manager @NestScale

5 / 5 Share

March 3, 2025

SAV aau top! merci à chloé pour son aide !

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis que notre service après-vente ait répondu à vos attentes. Chloé est enchantée d'avoir pu vous aider. N'hésitez pas à nous contacter pour toute autre question ou besoin. Bien cordialement, Chloe

5 / 5 Share

Feb. 26, 2025

Great app! Highly recommended. We really like it. Very helpful support!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support! 😊 We're thrilled to hear that you’re enjoying the app and that our support team could be helpful. Your recommendation truly means a lot to us! If you ever need anything, we’re always here to help. Wishing you continued success with your store! 🚀✨ Regards, Lily - Customer Success Specialist

5 / 5 Share

Feb. 25, 2025

Great App! I initially had some technical issues with compatibility on my Shopify theme, but customer support responded quickly and fixed it the same day. I also love that it’s completely free. App subscriptions can add up fast, so I really appreciate having this one at no extra cost!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 We’re really happy to hear that our support team was able to quickly fix the compatibility issue for you. Getting things running smoothly is always our top priority! If you ever need anything, we’re just a message away. Wishing you all the best with your store! Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 25, 2025

I moved from another app, that was very confusing, came over to NS because it seemed to be beginner friendly. I had a little trouble figuring out the Block portion. But, Lily came to the rescue. I was up and running in no time. And Yes it is very easy to use. Customer service was great. Frenchvanillacharm.com

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 We're so happy to hear that you found NS beginner-friendly and that Lily was able to help you get everything up and running smoothly. We always strive to make things as simple and seamless as possible, so it means a lot to know you’re enjoying the experience! If you ever need anything else, we’re just a message away. Wishing you all the best with Frenchvanillacharm.com! ✨ Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 22, 2025

she has been a great help, she helped me to set up the store properly thankyou lilly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 I'm so glad to hear that Lily was able to help you set up your store properly. We truly appreciate your support! If you ever need any further assistance, feel free to reach out, we're always here to help. Wishing you lots of success with your store! 🚀 Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 19, 2025

Amazing app! Does exactly what you want to do, for FREE! Lily and the NextScale team were very helpful and solved all my issues! This is the BEST Estimated Delivery app, period.

Using app

3 days

Total reviews

17

Average rating

3.5

Developer Reply

Hi ProTrendyz, Wow! Thank you so much for your amazing review! We're thrilled to hear that NS Estimated Delivery Date is meeting your expectations and that Lily and the team could assist you. Your kind words truly mean a lot to us! If you ever need any further support, we're always here to help. Wishing you all the best with your store! 🚀 Best regards, Rachel - Customer Success Specialist @NestScale

1 / 5 Share

Feb. 17, 2025

Had really a bad experience using this app, the support team is not giving any support, we just req for the API for our mobile app which we are building through shopify only but they are not ready to give it..

Using app

4 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi, I understand that you're requesting API access for your native mobile app, and I’d like to clarify once again that we do not have an API available to provide at this time. We’ve communicated this multiple times via email and even reached out personally on WhatsApp to ensure you received our response. However, it seems our messages may not have reached you. We also noticed that someone from your team had mentioned removing the review a few days ago, but no action has been taken. While we’re unable to provide API access, we’d still love to work together to explore alternative solutions that might help with your integration needs. If you’re open to discussing other possibilities, please let us know, we’d be happy to assist! Looking forward to your thoughts. Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 13, 2025

really easy to use. clean layout

Store

jouz

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We're thrilled to hear that you find the app easy to use and love the clean layout. We designed it with simplicity in mind! If you ever have any questions or suggestions, feel free to reach out - we’re always happy to help! 🚀 Wishing you continued success! 🎉 Regards, Lily - Customer Success Specialist @NestScale