All reviews

Rating Breakdown

  • 5
    96% (71 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 95% (70)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2025

Great support service and app!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that our support team has been helpful. Your satisfaction is our top priority, and your feedback motivates us to keep delivering excellent service. If you have any suggestions or need further assistance, please don't hesitate to reach out. Best regards, Chloe Ng - Customer Success Manager @NestScale

5 / 5 Share

March 3, 2025

SAV aau top! merci à chloé pour son aide !

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Bonjour, Un grand merci pour votre retour positif ! Nous sommes ravis que notre service après-vente ait répondu à vos attentes. Chloé est enchantée d'avoir pu vous aider. N'hésitez pas à nous contacter pour toute autre question ou besoin. Bien cordialement, Chloe

5 / 5 Share

Feb. 26, 2025

Great app! Highly recommended. We really like it. Very helpful support!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your support! 😊 We're thrilled to hear that you’re enjoying the app and that our support team could be helpful. Your recommendation truly means a lot to us! If you ever need anything, we’re always here to help. Wishing you continued success with your store! 🚀✨ Regards, Lily - Customer Success Specialist

5 / 5 Share

Feb. 25, 2025

Great App! I initially had some technical issues with compatibility on my Shopify theme, but customer support responded quickly and fixed it the same day. I also love that it’s completely free. App subscriptions can add up fast, so I really appreciate having this one at no extra cost!

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 We’re really happy to hear that our support team was able to quickly fix the compatibility issue for you. Getting things running smoothly is always our top priority! If you ever need anything, we’re just a message away. Wishing you all the best with your store! Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 25, 2025

I moved from another app, that was very confusing, came over to NS because it seemed to be beginner friendly. I had a little trouble figuring out the Block portion. But, Lily came to the rescue. I was up and running in no time. And Yes it is very easy to use. Customer service was great. Frenchvanillacharm.com

Using app

About 22 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 We're so happy to hear that you found NS beginner-friendly and that Lily was able to help you get everything up and running smoothly. We always strive to make things as simple and seamless as possible, so it means a lot to know you’re enjoying the experience! If you ever need anything else, we’re just a message away. Wishing you all the best with Frenchvanillacharm.com! ✨ Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 22, 2025

she has been a great help, she helped me to set up the store properly thankyou lilly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 😊 I'm so glad to hear that Lily was able to help you set up your store properly. We truly appreciate your support! If you ever need any further assistance, feel free to reach out, we're always here to help. Wishing you lots of success with your store! 🚀 Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 19, 2025

Amazing app! Does exactly what you want to do, for FREE! Lily and the NextScale team were very helpful and solved all my issues! This is the BEST Estimated Delivery app, period.

Using app

3 days

Total reviews

17

Average rating

3.5

Developer Reply

Hi ProTrendyz, Wow! Thank you so much for your amazing review! We're thrilled to hear that NS Estimated Delivery Date is meeting your expectations and that Lily and the team could assist you. Your kind words truly mean a lot to us! If you ever need any further support, we're always here to help. Wishing you all the best with your store! 🚀 Best regards, Rachel - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 13, 2025

really easy to use. clean layout

Store

jouz

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We're thrilled to hear that you find the app easy to use and love the clean layout. We designed it with simplicity in mind! If you ever have any questions or suggestions, feel free to reach out - we’re always happy to help! 🚀 Wishing you continued success! 🎉 Regards, Lily - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 7, 2025

A great app with great helpful advisors

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re enjoying the app and finding our team helpful. Your feedback truly means a lot to us! If there’s anything else we can assist you with, don’t hesitate to reach out - we’re always here to help. 🚀 Best wishes for your continued success! 🎉 Thank you, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Feb. 5, 2025

Customer support is fantastic! (thanks Lily) Quick responses and always there to help. The app works great and best of all, it's free! We have over 2,000+ products from 25+ vendors on our B2B site and this app is flexible enough to handle all of it.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re loving the app and that Lily was able to assist you quickly. I’ll be sure to pass along your appreciation! It’s amazing to know that our app is handling your extensive product catalog so smoothly. If you ever need any support or have suggestions, we’re always here to help. 🚀 Wishing you continued success with your store! 🎉 Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Jan. 27, 2025

Es simple y más que suficiente

Store

Manduca

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tu comentario! 😊 Nos alegra saber que la app cumple con tus expectativas. Si alguna vez necesitas ayuda o tienes sugerencias, no dudes en decírmelo. ¡Siempre estamos aquí para mejorar tu experiencia! 🚀 Saludos, Chloé

5 / 5 Share

Jan. 21, 2025

This app is what I'm looking for. Nice ui, easy to setup, full features. Recommend.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you so much for the amazing feedback! 😊 I’m so glad to hear the app is exactly what you were looking for and that you’re enjoying the design, features, and setup. It means a lot to us that you’d recommend it! If you ever need help or have ideas to make the app even better, just let us know, we’re always here for you. Thanks again for your support, it really brightened our day! 💛 Best regards, Lily - Customer Success Specialist @NestScale

5 / 5 Share

Jan. 13, 2025

I had some trouble loading it on my shop. After help from Lily it was up and running in no time! Thanks guys! Awesome app!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! 😊 We're thrilled to hear that Lily could assist you and get everything up and running smoothly. Your support means a lot to us, and we're glad you're enjoying the app! If you ever need any more help, feel free to reach out anytime. 🚀✨ Regards, Rachel - Customer Success Specialist @NestScale

5 / 5 Share

Feb. 3, 2025

très bonne réactivité de Lily pour m'aider à mettre à jour mes informations

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour chaleureux ! 🌟 Je suis ravie d'avoir pu vous aider à mieux comprendre et utiliser l'application. Votre satisfaction est notre priorité, et c'est toujours un plaisir de pouvoir accompagner nos utilisateurs dans la gestion de leurs produits. Si vous avez d'autres questions ou besoin d'aide à l'avenir, n'hésitez surtout pas à me recontacter. Merci encore pour votre confiance et votre recommandation ! 😊 - Lily, Customer Success Specialist @NestScale -

5 / 5 Share

Jan. 6, 2025

lily is a gem to this company. Its because of her i am able to integrate this app or else i had given up. Loved the overall look of the widget as well, PLUS its free ! What a gem of a app this is !!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! 😊 We’re thrilled to hear that Lily could make such a difference for you – she truly is a gem, and we’re lucky to have her on the team! We’re also glad you’re loving the app and the widget design. If you ever need more help or have any questions, don’t hesitate to reach out. Enjoy the app, and thank you for being part of our community! Cheers, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Jan. 4, 2025

Buena aplicación. Cumple con lo que dice. Fácil de usar y de instalar. Atención al cliente Buena.

Store

Mikeko

Using app

34 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Estimado cliente, ¡Muchas gracias por su reseña y sus amables palabras! 😊 Nos alegra saber que la aplicación cumplió con sus expectativas y que disfrutó de la atención al cliente. Si alguna vez necesita ayuda o tiene alguna sugerencia, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudarlo! 🚀 Saludos, Rachel - Especialista en éxito del cliente @NestScale

5 / 5 Share

Dec. 18, 2024

Absolute amazing app, with every single one of the features I needed! Can't beleive it is FREE! A lot of options for customisation - Lily on chat was super helpful and walked me through some of the complex logic I wanted to set up. One of the best things is actually this app listing on Shopify app store. Compared to other apps, this told me exactly what I wanted to know about its features. Made the decision very clear which one to choose.

Using app

About 16 hours

Total reviews

17

Average rating

4.6

Developer Reply

Dear customer, Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that the app has all the features you needed and that our customization options helped you set up exactly what you wanted. We’ll be sure to pass your kind words along to Lily - she’ll be so happy to know she made a difference in your experience! 😊 We’re also glad the app listing provided all the clarity you needed - it’s great to know that our efforts to communicate the app’s value made your decision easier. If you ever need further assistance, we’re always here to help. Thanks again for choosing our app and sharing such thoughtful words! 🚀 Regards, Rachel - Customer Success Manager @NestScale

5 / 5 Share

Dec. 13, 2024

What a great app! I use several printing partners so I needed an app that could show different delivery estimates for different products based on which collection they've been assigned to, and this one does just that. I had a bit of an issue because of the sheer number of products on my site but Lily and her team went above and beyond to figure out and fix the problem and now I am thrilled with how the app is working. I'm very impressed with how quickly they responded to my query and with how much time and effort was put into making sure everything was working properly. If you are looking to display a delivery timeline to your customers then definitely give this app a try.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our app meets your needs for managing delivery estimates across multiple collections and printing partners. 😊 It’s fantastic to know that Lily and our team were able to resolve the issue and ensure the app works seamlessly for your store. Your kind words about our support mean a lot to us and inspire us to keep going the extra mile for our users. 💪 If you ever need further assistance or have suggestions for improvement, don’t hesitate to reach out - we’re always here to help. Wishing you continued success with your business, and thank you for recommending our app! 🚀 Cheers, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Dec. 8, 2024

very good app , advice to install it ,you will not regret

Using app

About 2 hours

Total reviews

5

Average rating

4.0

Developer Reply

Dear customer, Thank you so much for your kind words and recommendation! 🌟 We're thrilled to know you're enjoying the app. If you ever have any questions or need assistance, feel free to reach out – we're always here to help! Best regards, Rachel - Customer Success Specialist @NestScale

5 / 5 Share

Dec. 5, 2024

I had the absolute pleasure of working with Lily to set up an app for my Shopify store, FoneWallah.com, and I must say, she is a gem! From the very start, Lily’s professionalism, knowledge, and friendly attitude stood out. She made the entire process so smooth and stress-free. Lily was incredibly patient, taking the time to explain every step and ensuring that I understood how the app would work. She didn’t just guide me through the setup; she tailored her assistance to meet the unique needs of my store, which truly impressed me. What I loved most about working with Lily was her warmth and dedication. No matter how small or big my questions were, she addressed them with a smile and a solution. She even followed up after everything was completed to make sure the app was working perfectly and to see if I needed anything else. Lily is an absolute superstar, and her support has made a huge difference for my business. Thank you, Lily, for going above and beyond—you’re amazing!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! It was such a pleasure working with you and helping set up the app for FoneWallah.com. I’m so happy to hear the process was smooth and that the app is meeting your needs. Your dedication to your store made it a joy to assist you, and I’m always here if you have more questions or need support. Wishing you and FoneWallah.com great success, and thank you again for your amazing feedback! Cheers, Lily - Customer Success Specialist @NestScale