NS Estimated Delivery Date
Boost sales with EDD, ETA, shipping time & order tracking...
Rating
4.9
feedback
89
chart
#293
All reviews
Review RSS Feed
Oct. 3, 2024
Muy fácil de configurar y estéticamente muy bien integrada en la página, además cumple perfectamente con su función sin dar ningún tipo de problema. App muy recomendable!
Hola, ¡Muchas gracias por tus maravillosos comentarios! Nos alegra mucho saber que te resultó fácil configurar la app y que está bien integrada en tu página. Es genial saber que está cumpliendo su función sin problemas, ya que eso es precisamente lo que buscamos. Tu recomendación significa mucho para nosotros, y si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos siempre aquí para ayudarte! Saludos cordiales, Chloé
Sept. 30, 2024
Dear customer, Thank you so much for the 5-star! We're delighted to hear that you're having a great experience with the app. It really motivates us to keep improving and delivering the best possible service to our users. If you ever have any questions, suggestions, or need assistance, don't hesitate to reach out. We're always here to support you and ensure the app continues to meet your expectations. Thanks again for your support! Cheers, Chloé - Customer Success Manager @NestScale
Sept. 22, 2024
Cumple su función, ya que mi tienda no cuenta con fechas estimadas con mi tipo de logística y cae de maravilla, lo recomiendo.
Hola, ¡Muchísimas gracias por tus amables palabras! Nos alegra saber que nuestra solución encaja perfectamente con tu configuración logística y que está facilitando las operaciones de tu tienda. Tu recomendación significa mucho para nosotros, y estamos aquí para apoyarte en todo lo que necesites. Si necesitas más ayuda, no dudes en contactarnos. Saludos cordiales, Chloé - Gerente de Éxito del Cliente @NestScale
June 20, 2024
App doesn't work in Firefox at all. Just doesn't show up. No reply from customer service. 1 star just for free of charge app. upd. The issue was fixed. Also got replay from customer service. Good app for a free one but useless for the most shops since it doesn't have shipping profiles which is crucial for EDD app. I'd suggest to find a way to connect EDD to the Shopify admin shipping profiles. It's the more logical and seamless way to connect EDD to the product, than through collections or metafields. However, not a single app on the market does it for unknown reason.
Using app
3 days
Total reviews
2
Average rating
2.5
Dear customer, Thank you for bringing this to our attention. I apologize for the inconvenience you've experienced with our app not working in Firefox and the lack of timely response from our customer service team. We've recently resolved the issue with the app, and it should now function correctly in Firefox. Additionally, I reached out to you personally yesterday to assist further but have not received a response. Could you please check your spam or junk mail folder to ensure our communication hasn’t been missed? We're here to help and ensure you have a great experience with our app. Best regards, Chloé - Customer Success Manager @NestScale Update: June 24th 2024 Thank you for updating your review. We're glad to hear the issue was fixed. We appreciate your feedback about the shipping profiles. Connecting EDD to Shopify admin shipping profiles is a great idea, and we'll consider it for future updates. If you have any other questions or feedback, please let us know. We're here to help. Thank you for using our app.