All reviews

Rating Breakdown

  • 5
    89% (132 ratings)
  • 4
    4% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    6% (9 ratings)

Reviews with Text

  • 77% (115)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2024

Excellent customer support! Great app

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and our customer support. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need assistance or have any suggestions, feel free to reach out! Regards, Lily - Customer Success Specialist @NestScale

5 / 5 Share

Nov. 22, 2024

Really great app that does exactly what it says. I was contacted by the team after the installation to ask if there was any support needed which is also great. Thank you for this app!

Using app

About 13 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear Customer, Thank you so much for your kind words! 😊 We're thrilled to hear that our app is meeting your expectations and doing exactly what you need. Providing excellent support is very important to us, and we're glad you appreciated our follow-up after installation. If you ever need assistance or have any feedback, please don’t hesitate to reach out. We’re always here to help! Thank you for choosing our app, and we wish you continued success with your store! 🚀 Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Jan. 20, 2025

Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.

Using app

2 months

Total reviews

13

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out. Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Oct. 27, 2024

The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options. We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding. After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute. Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience. Highly recommend both the app and their top-notch support!

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience. Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out. Wishing you continued success with your store! All the best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Oct. 23, 2024

Highly Recommend! Quick Responce,and high quality service. Lily always help me to solve problem.thanks a lot

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for the recommendation! We’re delighted to hear that you had a great experience with our service, and I’ll make sure Lily knows how much you appreciated her support 😊 If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your feedback! Cheers, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Oct. 8, 2024

I have just installed the app, so far the support has been good.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thank you for installing our app! We’re glad to hear that you’ve had a positive experience with our support so far. If you have any questions or need further assistance as you explore the app, don’t hesitate to reach out. We’re here to help and ensure you get the most out of it! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Sept. 26, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear valued customer, I just wanted to drop you a quick note to say thank you for the awesome 5-star rating! It’s great to know you're enjoying the app. If you ever have any feedback or questions, don’t hesitate to reach out. We're always here and ready to help make your experience even better! Thanks again for your support - it means a lot to us! Best, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Sept. 19, 2024

good to use it

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear customer, Thank you for taking the time to share your feedback with us! We're glad to hear that you found the app useful. If you have any suggestions or features you'd like to see in the future, please feel free to let us know - we're always looking for ways to improve and make your experience even better. Thanks again for choosing our app, and we look forward to continuing to support your success! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Sept. 18, 2024

Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app

Store

TAMEKO

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Sept. 11, 2024

i love this color swathes app. Thanks for the team, i can make beautifull color swatches for my site. Hopefully can make better conversion.

Store

gomuda

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your kind words! We're excited to hear you're enjoying the color swatches app and that it’s helping you create beautiful swatches for your site. Best of luck with those conversions - if you need any more assistance, our team is here to help! 😊 Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Aug. 20, 2024

Amazing app + support, super quick responses even with our massive time difference. Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference. We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊 Best regards, Chloé - Customer Success Manager @NestScale

4 / 5 Share

Aug. 16, 2024

Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help. We appreciate your feedback about the conditional display of variants - it’s something we’re considering. If you have any other thoughts or questions, just let us know! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

Aug. 7, 2024

Ich hatte ein Erscheinungsproblem mit dem Titel von der Farbeauswahl auf zwei Webseiten und das Team hat das super schnell gelöst. Ich bin super zufrieden mit der App und der Support ist einfach sehr schnell und effizient. Vielen Dank!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Hallo, Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie eine großartige Erfahrung mit unserer App gemacht haben und unser Support-Team das Problem schnell lösen konnte. Ihre Zufriedenheit hat für uns oberste Priorität, und es bedeutet uns viel zu wissen, dass wir Ihnen effizient helfen konnten. Falls Sie in Zukunft weitere Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, sich an uns zu wenden. Wir sind jederzeit für Sie da! Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für unsere App entschieden haben. Mit freundlichen Grüßen, Chloé

5 / 5 Share

July 31, 2024

Great customer support and quick fixes!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your feedback! We’re thrilled to hear that you’re pleased with our customer support and the quick fixes. Your satisfaction is our top priority, and we’re always here to help. If you have any more questions or need further assistance, just let us know! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

July 19, 2024

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi customer, Thank you for the 5-star rating! We're glad you're enjoying our app. If you have any feedback or need assistance, feel free to reach out. Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

July 18, 2024

greate app it is what i required

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi customer, Thank you for your feedback! We're thrilled to hear that our app meets your requirements. If you need any assistance or have any questions, please feel free to reach out. Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

July 16, 2024

The app had an issue at the beginning, but with their great customer service (we got help by Lily) the issue was resolved quickly and now it works great.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi customer, Thank you so much for your feedback! We're sorry for the initial issue you experienced, but we're thrilled to hear that Lily and our team were able to resolve it quickly for you. We're glad the app is now working great for you. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

July 7, 2024

support is good , need some improvement in ui design otherwise its v good

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Dear customer, Thank you for your feedback! We're glad to hear you find our support good. We appreciate your suggestion regarding the UI design and will certainly take it into consideration for future improvements. If you have any specific suggestions or further feedback, please let us know. We're always here to help! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

July 2, 2024

This is honestly a great app, with many options for different swatches, and they work great. Sadly for me, the only thing that didn't work was the translation as my store supports multiple languages The support team was helpful and dedicated to solving the issue, and according to them, they'll be working on enhancing the app to work with translations I'm looking forward to the translated feature

Store

Nooklii

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words and detailed feedback! We're glad to hear that you found our app great and that the swatches worked well for you. We apologize for the inconvenience with the translation feature. Our team is dedicated to improving this aspect, and we're actively working on it. Your patience and understanding are greatly appreciated, and we're excited to bring you the updated feature soon. Thank you for your support, and if you have any further questions or need assistance, please feel free to reach out. Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

June 29, 2024

Love this app!

Store

Raverro

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

Dear customer, Thank you for your kind words! We're thrilled to hear that you love the NS Image Swatches & Options app. Your satisfaction means the world to us. If you have any suggestions or need any assistance, please don't hesitate to reach out. We're always here to help! Best regards, Chloé - Customer Success Manager @NestScale