NS Color Swatch Variant Image
Show product options with images, color swatches & dropdowns.
Rating
4.9
feedback
129
chart
#749
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April 21, 2024
Woke up to the app having disabled all my variant selectors store wide, no customers could select a variant. Lots of support tickets, sales and revenue lost, not impressed.
Hi Bendan, We sincerely apologize for the inconvenience caused by the variant selector issue. We understand the frustration of lost sales and customer tickets. Our team addressed and resolved the issue on the same day, and we made sure to keep you updated via messages. However, it seems that we haven't received a response from you yet. Could you please check our messages to confirm that you're aware of the resolution? We're here to ensure everything is running smoothly for you now. Regards, Chloé - Customer Success Manager @NestScale