Nudgify Social Proof Sales Pop
Nudgify - The Social Proof App & Sales Pop for...
Rating
4.5
feedback
137
chart
#843
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
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Less than a day
5%
-
Less than a month
23%
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Less than a year
47%
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More than a year
12%
Reviews Summary
The reviews for this Shopify app are mostly positive, with users praising its ease of use, effectiveness in increasing sales, and helpful customer support. Many users appreciate the social proof notifications provided by the app, such as recent sales and low stock alerts, which create urgency and encourage customers to make purchases. The app is also commended for its customization options and user-friendly interface. However, there are some negative reviews mentioning issues with customer support response time and billing discrepancies, where users were charged despite being on a free plan.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 28, 2024
Really love the app—looks great, and works perfectly. Amazing customer support—I highly recommend it!
April 8, 2024
App was great until it wasn't. One of my nudges wasn't working properly and I contacted support. They told me they would take care of it. After 5 weeks of being told they have "escalated it" and I had to wait I deleted the app. Terrible service.
Thank you for your review and for sharing your experience with the app. We're sincerely sorry to hear that you encountered an issue with one of your nudges and that our support wasn't able to resolve it promptly. There's absolutely no excuse for the five-week wait you experienced, and we understand why that led you to delete the app. We take all customer feedback seriously, and yours will be used to improve our support processes to ensure faster resolution times in the future. We value you as a customer and would love to have you back. Please feel free to reach out to us directly at [email protected] if you have any questions or would like to discuss this further. Sincerely, Elizabeth
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