Taiga review for Nudgify Social Proof Sales Pop
Nov. 9, 2023
Be ware, I have been contacting the support team for more than 2 months now. The app has been charging me 30 dollars for consecutive 6 months now while i'm on the free plan. I've been waiting to reactivate the app once i need drain more traffic with ad budget. I asked to be reimbursed but zero replies from the support team.
Dear Taiga We sincerely apologize for the inconvenience you've experienced, we understand the frustration this billing issue has caused. From our investigation, we can see you activated your subscription charge November 15th 2022, but can see no record of a cancelled subscription up until November 13th 2023. We have escalated this to Shopify however as they handle all billing with merchants directly, and they would be contacting you for further investigation. Thank you for your understanding. Bolanle from Nudgify
