Nudgify Social Proof Sales Pop
Nudgify - The Social Proof App & Sales Pop for...
Rating
4.4
feedback
140
chart
#906
All reviews
Rating Breakdown
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June 28, 2024
Really love the app—looks great, and works perfectly. Amazing customer support—I highly recommend it!
April 8, 2024
App was great until it wasn't. One of my nudges wasn't working properly and I contacted support. They told me they would take care of it. After 5 weeks of being told they have "escalated it" and I had to wait I deleted the app. Terrible service.
Thank you for your review and for sharing your experience with the app. We're sincerely sorry to hear that you encountered an issue with one of your nudges and that our support wasn't able to resolve it promptly. There's absolutely no excuse for the five-week wait you experienced, and we understand why that led you to delete the app. We take all customer feedback seriously, and yours will be used to improve our support processes to ensure faster resolution times in the future. We value you as a customer and would love to have you back. Please feel free to reach out to us directly at [email protected] if you have any questions or would like to discuss this further. Sincerely, Elizabeth
Jan. 14, 2024
Easy to use and adjust settings, even on free plan. Love that I can customise the colour of my nudges on free plan also, and choose which pages on my website to show nudges with different target actions for conversion. Great app, would highly recommend.
Hi Bounde, thank you for your amazing feedback. Happy you're enjoying all our functionalities on Nudgify. We're going to be rolling out more along the way so sit tight and enjoy the ride ;) Cheers
Jan. 6, 2024
Hi, thank you for your 5-star review, we're glad you're liking Nudgify.
Nov. 9, 2023
Be ware, I have been contacting the support team for more than 2 months now. The app has been charging me 30 dollars for consecutive 6 months now while i'm on the free plan. I've been waiting to reactivate the app once i need drain more traffic with ad budget. I asked to be reimbursed but zero replies from the support team.
Dear Taiga We sincerely apologize for the inconvenience you've experienced, we understand the frustration this billing issue has caused. From our investigation, we can see you activated your subscription charge November 15th 2022, but can see no record of a cancelled subscription up until November 13th 2023. We have escalated this to Shopify however as they handle all billing with merchants directly, and they would be contacting you for further investigation. Thank you for your understanding. Bolanle from Nudgify
Oct. 30, 2023
Excelente app. me gusta como se ve.
Gracias por tu increíble reseña, nos alegra que te encante nuestra app.
Sept. 29, 2023
Thank you for your 5-star review, we hope you continue getting value with Nudgify.
Sept. 18, 2023
Easy to use, does what it says. I think I'll need the paid membership though to help polish my store, the free stuff is a little annoying on the shop But if I can get some sales I'll upgrade
Hi there, Thank you for taking the time to share your feedback. We're delighted to hear that you find Nudgify easy to use. We completely understand that the free version may come with some minor inconveniences. We designed it to provide a taste of what's possible. Here's to hoping Nudgify helps drive those sales, and we look forward to assisting you on your journey. Should you have any questions or need further support, don't hesitate to reach out.
June 23, 2023
Don't know yet. Can't try the app unless I leave a review ... Anyway, it's easy to install. Hopefully everything will go well.
Hi there, thank you for your review I'm glad you find Nudgify easy to install. I'm sorry you were forced to leave a review, we'll check it out asap. In the meantime, please don't hesitate to contact us if you have any questions, we're always happy to help cheers, Bolanle
June 1, 2023
Fantastic. Easy to use and a really gain for the shop. Don´t know what else to say.We really love all the features
Hi there, Thank you so much for your fantastic review! We're thrilled to hear that our product has been easy to use and a valuable asset for your shop. We appreciate your kind words and your satisfaction means a lot to us
April 29, 2023
I didn't see the my nudge after i purchased a plan. And support does not help me to solve issue. okay
Hi there, I am sorry to hear that your nudges weren't showing after purchasing a plan! Our Nudges use real data from your store and don't show right away if you don't have e.g. new purchases yet. Rest assured, we would be contacting you shortly to help with this.
April 18, 2023
Dificuldade na lingua estabelecida, configuração com tema e desconto do check out, vou continuar tentando
Hi there, thank you for your review. We apologize that you experienced some difficulty in using Nudgify and express our appreciation that you're willing to keep trying with us. Please know that our support channels are always open to help you with everything you need while using Nudgify To help with your language and theme configuration issues, please visit our knowledge base at https://www.nudgify.com/docs/knowledge-base/customizing-nudges/ Thank you - Bolanle from Nudgify
April 10, 2023
its a great app and really easy to use, and its free but you can also get the plan if you want more but overall it's a great app to have especially if you want more social proof for your customer.
Hi there, Thank you so much for taking the time to leave a positive review! We take pride in providing high-quality and easy social proof for all of our customers, and we're glad that you had a great experience with us. Best. Bolanle from Nudgify