Octane AI: Advanced Quiz Maker
The reviews are overwhelmingly positive, with many merchants praising the app’s ability to drive revenue, capture emails, and improve conversions through quizzes. Users frequently describe the platform as intuitive or easy to use once set up, and several mention strong customization options, useful integrations, and detailed dashboards. A major highlight across the reviews is the support team: merchants repeatedly call out specific team members for being responsive, patient, knowledgeable, and willing to go above and beyond with setup, troubleshooting, code help, and even after-hours assistance. The main negatives center on setup complexity, pricing, and some product limitations. A few reviewers say the app can be clunky or not very intuitive at first, and that basic functionality may require more work than expected. Some also note missing features such as native result emails, better visibility into customer paths/answers, and more advanced design customization. A small number of reviews are strongly negative, criticizing support responsiveness, customization help, and value for money, suggesting that experiences can vary depending on the use case and level of technical need.
Great revenue generating tool! We love the new AI quiz maker, takes the difficulty of making complex if/then decisions quiz journeys. Quick, responsive and helpful tech support! Thanks
Ariel helped us with an issue we were having on excluding products from our homepage quiz and was amazing!!! Thank you, Ariel!
Thank you for your 5-star review! We are super happy to know that you liked our app and that Ariel was helpful!
We use octane for more than half an year and the way it works is so far easier - to build the quiz, the results, the dashboard is very detailed. The support always reply to any question raised, with details and guidance.
Thank you for your 5-star review! We are super happy to know that you liked our app and that our team was helpful!
Impossible to set up even basic functionality. Not responsive at all, support doesn't do customization.
Hi there! We're sorry to hear you didn't have a good experience with Octane AI! We see that you uninstalled it before we had a chance to reach out to you. We sent you a reply in support. We'd love it if we could talk and learn more about your experience and the issues you had.
The team helped me with my Klaviyo/Octane integration questions and assisted with getting the right codes in the right places. Thanks!
Thank you for your 5-star review! We are super happy to know that you liked our app and that our support team was helpful!
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