Dog Proofer review for Octane AI: Advanced Quiz Maker

Feb. 28, 2025

App looks great onsite and the customer support (Ivana) was very helpful and responsive in setting up and testing our quiz. Great customer service/people! The app/tech itself is a little clunky: 1. They use external integrations for all results - it doesn't carry the results emails natively (even the simplest ones that would just send a copy of the results) so for simple alerts to customers and sales teams you need to set up more complicated external app integrations. 2. No way to see customer paths. For more complex sales, it would be helpful to see the exact path each customer took and/or their answer to each question which isn't possible. You can only see the link to their results page which is useful but lacks context, especially for more complex sales where different accessories/upsells could be offered if the sales team was aware of the customer path/answers. 3. Relatively Expensive: for the amount of work that needs to be done to set it up (plus the above limitations) the app is pretty expensive. I honestly didn't do too much research into alternatives so that's on me. Also, I have four brands so rolling this out across four stores would be incredibly expensive if we decide to do it. Right now we are testing to see the ROI. We look forward to more development on the app that hopefully addresses the technical issues, and perhaps a tiered pricing program for larger companies with multiple stores.