All reviews

Rating Breakdown

  • 5
    93% (229 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)
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5 / 5 Share

April 22, 2019

I like the integration with Shopify to pull products into campaigns with one-click. As well, the default flows are good at guiding you towards prompts that are likely to receive a response. Recommended.

Using app

About 1 month

Total reviews

22

Average rating

4.0

5 / 5 Share

April 17, 2019

If you are in between Recart and Octane or any other Messenger marketing/bot and can't decide which one to go with, look no more. Octane is the superior option. Not only do you have most of the features of other bots you have great opportunities for marketing to get more followers such as click-to-messenger ads and a lot more. The only minus is the hefty price to be able to make flows. but you get the most features at the 9$/month option anyway. Not to mention the support, WOW, extremely fast and helpful. Shoutout to Megan and Milena who recently help me with a problem I had with my store. Go Octane!

Using app

Almost 2 years

Total reviews

32

Average rating

4.9

5 / 5 Share

April 3, 2019

With the current state of Messenger Marketing in 2019, this app is a goldmine! It is by far the easiest bot solution for Shopify stores and we saw crazy ROI just with the free trial! You can scale it up or down as you see fit, use the features you want to use that make sense for your store, and layer it with so many other industry standard Shopify apps. We were able to get up and running fully with all the bells and whistles within a few days. The Octane team has been super helpful and support is out of this world. They are constantly putting out helpful resources and truly care that you're making the most of your investment. Just the fact that the CEO is still involved directly in sales and runs an interactive Facebook group for people to get ideas, share feature requests, and more is super encouraging to see. Bravo, Octane!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2019

I liked the app. The coolest thing is that you can create custom flows with your customers. Iеt's like flows in the email, but in the Messenger. Really cool feature. However, still, a lot of things needs to be improved. I used a lot of manychat and they have much more options when you creating a bot. But, they don't have abandonment carts and some cool features that have Octaine.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

Great customer support, I worked with Megan. Got all my questions answered quickly and got this app easily integrated into my store!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

Customer Support service is great! Milena from OctaneAI is helpful and responds very quickly (: Has ton of useful features which other apps don't offer

Store

Kerotin

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Straight off the bat, and before I even completed the trial this app has recovered nearly $4k of revenue at full margin. FB Messenger marketing and figuring out how the subscribers, rules and nuances work is definitely a learning curve, but what isn't?! Once you get your head around it, you'll be miles ahead of the competition. Our first ad was picking up subscribers at 7 cents per user and this will be a major focus for us now. Support from Matt has been great, including pre-built flows and ideas for content and in chat support that helped my understand the whole relationship and rules around Interactions, Subscriber and Promotions / Broadcasts and how that affects your total list. This is also one of the only Bots that allows you to do abandoned carts, and also one of the only ones that integrate with Klaviyo.

Store

BoxHill

Using app

About 4 years

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 14, 2018

This is a great app. It allows you to do sooooo much! They have a few integrations but have added more just in the short time that I've had it. The help center and tutorials are actually better than a large majority of larger more well know enterprise apps or companies. It has a great UI and is easy to use. You don't have to know anything about bots or coding. Support is super responsive. I've already starting using it and its working great. This app will have you prepared for the wave of conversational commerce that is building.

Store

Giftee

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

This app is great concept. Set up can be confusing though. I will use out the trial period and see how it goes

Store

Kira FX

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Octane AI allows you to achieve professional results that are easily tailored to the needs of your brand. I looked at other bot building apps and they were just as good but nowhere near as easy to use! BONUS: the Octane AI support staff are brilliant.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

Hands down the best messenger platform app. Feature-rich, top notch customer support, great front-end interface, and it seems they're constantly working to expand features. Do yourself a favor and switch over from whatever you're using.

Store

EVER

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Switched over from Manychat because the Octane integration with Shopify is just so awesome. Customer support is top notch. I'd say that setting up JSON ads are not as intuitive as ManyChat and takes a bit of getting used to but I'm sure that this will get better over time. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

I'm not sure there are words to describe how awesome working with Octane is. 1: My on-boarding call was with the president. Who does that? So cool. Such a great insight into the company. That pretty much sold me without even learning the software. 2: Their rapid advancement is on point. Weekly new integrations and that perfect "can do" attitude towards building new integrations with new companies. 3: When you screw up, help is a few minutes away. Nothing but great insight from the support staff, and quickly. I can see this platform growing into one of our most used pieces of software. It's ability to manage your basic tasks and communications is fantastic. Everything else is just icing on the cake. Oh, 5 days into my trial, I had already covered the monthly cost of the pro package. So that's pretty cool.

Using app

Over 1 year

Total reviews

15

Average rating

4.4

5 / 5 Share

Aug. 22, 2018

App is super powerful, customizable, and integrates very easily. They have step-by-step tutorial videos to get you started, and the customer service team is great! All-around great experience.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2018

We tried several different Messenger apps and this is simply the very best! So many customizations, powerful little bot yet simple to use. If you have any questions support is a pleasure to chat with and they respond super fast too! Don't waste time, try it out now and see for yourself. We love it!

Using app

5 months

Total reviews

23

Average rating

4.8

5 / 5 Share

Aug. 9, 2018

Awesome customer service, and great results thus far. Open rates are through the roof compared to other platforms.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

100% RECOMMENDED! The support team is so awesome! There is a chat inside the dashboard, you can ask questions and they will help you right away. The app is very intuitive, you will have everything set up and running with no effort on your side. Everything is automatic. I love it!

Using app

30 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2018

AI at its best,,,so much easier and fun running a store page!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2018

love using this Artificial Intelligence. best way to get customers checking out

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2018

Very nice app, has increased conversions and sales!

Using app

6 months

Total reviews

5

Average rating

5.0