All reviews

Rating Breakdown

  • 5
    93% (229 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)
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5 / 5 Share

Dec. 8, 2022

Really simple and easy to use. The quiz looks and works great! Also the team is super helpful and responsive. I was having trouble with an image on my quiz and they fixed the issue for me. Thanks to Mark and Aleksandar for their help. Keep up the great work, y'all!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Great app, exactly what I needed for our quiz. And I might add, the customer support team is great as well. As I was new to Octane, on 2 occasions, Leonardo was quick to answer and right to the point with the solutions I needed. Thanks a lot! I definitely recommend!

Store

Olloïs

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Amazing app, super easy to use, and driving conversion, boosted my AOV. The team is also super responsive and is genuinely invested in your success, can not recommend it enough.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

I spent a lot of time diligencing different options for quizzes, and tested several other tools and platforms - i can confidently say that Octane AI is the best - in every sense. The quizzes come out looking sleek, the capabilities in terms of flows and logic are robust, the integrations with klaviyo and shopify are easy - and the support is unparralleled. Mark and Leonardo were particularly great in helping me stand up a complex quiz and answered my questions instantly. They gave me great guidance and were patient when I had questions. Thank you Mark, Leonardo and the Octane team!

Store

Fulton

Using app

29 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

We use this app for our skincare quix and everything has been very nice. I have written with Leonardo as soon as i had trouble figuring something out, and he has been fast and helpfull in solving all of our questions!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

Our product finder is finally live - the setup was straightforward, as well as the integration with Klaviyo. Shout out to Leonardo who has been a star for the entire setting-up process, providing support and recommendations on how to make the most of this tool.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

We wanted to create a relevant shopping experience fueled by AI-tailored suggestions so Shoppers can shop with intention. Octane's ethos is what separates them from the pack. A product is only as good as its team - and this team focuses on intentional shopping journeys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

The app increases our revenue and brings great AOV conversions. But what I really appreciate: We had a problem today and I reached out to support. Leonardo responded super quickly to me sending me screen recordings that solved my problems instantly without me even asking for these. 5 stars for the app and 10 stars for support. It really helps so much to get quick and to the point human help! Thanks!

Using app

About 1 year

Total reviews

20

Average rating

4.0

5 / 5 Share

Sept. 2, 2022

Absolutely fantastic service!! Quick help and they did more for me then I could wish. Love it! Also a beautiful app!

Using app

3 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 22, 2022

Best app I've found for creating quizzes. Using it for a sizing quiz and a sales generating quiz. UI is done really well, very intuitive, and customer support has been excellent (Mark and Leonardo thank you!). Highly recommend if you need any sort of quiz!

Store

Ownloop

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Great app that I've implemented for a sales-generating quiz. Intuitive and easy to configure; it's already delivering strong sales too. Their support is also excellent: Leonardo even took the time to create a short video to explain a feature I wanted to use. Recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

App works super well and helped us to understand our customers better while providing a great benefit for them. The customer support is outstanding and helped us in many occasion and always solved the problems!

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Aug. 4, 2022

While we are just starting to implement this app, the support has been incredible! Leonardo was super responsive, took the time to make sure all my questions were answered as well as that my integration was set up successfully, and checked in to make sure I had everything figured out even after my problem was resolved. 10/10 stars for support here!

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 28, 2022

Excellent App, customer service is up there with the best I've come across. Easy to use quiz software, and the extra features available on the paid plan is worth it.

Using app

Over 2 years

Total reviews

3

Average rating

3.3

4 / 5 Share

July 19, 2022

Very helpful and prompt customer support! Leonardo was very eager to answer any questions and solve any issues we had :)

Using app

About 2 months

Total reviews

2

Average rating

4.5

2 / 5 Share

July 13, 2022

Reading other low reviews about customer service I have to say we had a totally different experience so hopefully this issue has now been sorted. The customer support team went above and beyond to try and help us find a solution to our problem and responded really quickly. The only issue is I don't think it's possible for the app to do what we need which is why we've scored so low as it feels like this should be quite a fundamental feature for a lot of stores. We wanted to have 3 quizzes all pointing towards a database via an automation. Quiz 1 was fine, but if the same user takes Quiz 1 followed by Quiz 2, it won't let you export the Quiz 2 data unless they are using the same browser. So if a user takes Quiz 1 on their mobile & Quiz 2 later on another device, you can't access the data for Quiz 2 - only the first quiz they submitted. If you only want 1 quiz as a product recommendation option it's probably a great tool and the dashboard is super clean and easy to use. But if you're looking to use multiple quizzes or have integrations into third party apps it's unfortunately not possible at the moment.

Using app

4 months

Total reviews

3

Average rating

4.0

5 / 5 Share

July 7, 2022

New to the app but everything seems excellent and the customisation options are better than i expected. The support staff are always on hand and have sorted any questions I had. Leonardo has been my main point of contact and he has been majesterial.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

It is a really nice little app. You can collect some first party data, but also use it to streamline customers to the right products and much more. Great backend, all really intuitive. The support is very good also, always quick to reply and most issues are well documented in their help center. Shout out to Leonardo from their support team, he helped me a lot.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

So far so good! Resources & support have been outstanding so far with Octane. Leonardo's been very helpful on both Zoom calls we've had - answering all my questions and giving pointers to help us get off on the right foot.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 5, 2022

Love that this quiz integrates so seamlessly with Klaviyo. Makes it easy to segment my customers after they've taken my quiz. I've had a couple support issues come up, but Mark has helped get me back up and running.

Using app

Over 2 years

Total reviews

1

Average rating

5.0