All reviews

Rating Breakdown

  • 5
    93% (229 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)
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5 / 5 Share

April 29, 2021

Super helpful app at organizing engagement and generating leads that convert! Mark B was amazing at giving me a run down of the program and was detailed in what would work best for us! Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Great app and customer service especially Mark and Brandon. The onboarding call is particularly helpful as they can help you out live. Still exploring the app but so far, really loving it :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

I am using this app and customer service, specially Mark and Brandon are doing a great job helping me setting it up and explaining the features.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Incredible results and Extremely powerful! The quiz and messenger bot has been pivotal for my business. The quiz has simplified the purchasing path for my customer, freed up chat support time and amazing $$$ results. Customer support (Erica & Jake) is phenomenal! Very helpful, friendly and clever suggestions!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2021

I've used this app before and recently came back to it since they added the Shop Quiz feature. Although I can't comment on the app itself since we are JUST starting to use it, I can say that the customer support gets an A+. Thanks for the setup help, Brandon!

Using app

About 17 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2021

Octane.ai has been amazing! Using the app to develop a Shop Quiz has been super helpful in building out our website development, and the customer service is awesome. Brandon provided super quick responses and assistance to my questions and I am so glad we chose Octane!

Store

Ohza

Using app

12 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 26, 2021

I absolutely love working with our team over at Octane AI! They are super knowledgeable, and always willing to help out or answer any questions we have. Their shop quizzes have surpassed our expectations, and have been so insightful for our business. If you are thinking about Octane AI, do it! They are amazing!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Wow, this app is amazing. Came for the quiz function - stayed for the boat loads of other features and prompt customer service. Hats off to Brandon our Customer Success Specialist that helped us with this awesome app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Octane has been very helpful for us and especially for our customers! It has helped them get a customized recommendation. Jamila has been such a joy to work with! She was always very prompt with her responses and quick to help whenever needed!

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

One month in and Octane has been absolutely amazing! This has been one of the best investments we've made in our company in a while. Our support person (on the Enterprise Plan) Erica K. is hands down the very best! She is super responsive, proactive, and constantly trying new idea to increase ROI. I can't say enough about Erica's support. I wish we would have switched over to Octane years ago. -Terrance

Using app

About 2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 10, 2020

Our product has a color-match component that is a huge driver in customer decision making as well as a main reason for returns. It was important for us to get the quiz portion correct in the customer flow in order to drive sales. Our previous solution (using computer vision to match our product colors to customers) was too complex and a lot of users would drop off at the portion of the quiz that required people to take a selfie while taking the quiz. Octane's quiz was a quick replacement and the customer service team was awesome in helping answer our questions as we built out our survey. My personal favorite part of this app is the dashboard. It's really great to see how much traffic is generated and what sales we make from the results page. This has been a core feature of our business.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The Octane AI team is very responsive and helpful in answering questions and getting our campaigns up and running quickly. In just a short time we've seen a large jump in subscribers and revenue and looking forward to implementing the quiz and other features very soon.

Using app

About 2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 9, 2020

Octane has been nothing short of amazing for our business! The integration of FB Messenger marketing has given us a 5% revenue lift and subscribers are up over 40%. The support and guidance we receive are invaluable!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

We use this app to enhance our brand voice and to increase revenue. Our reps at Octane are awesome and very attentive. They're always on the cutting edge and making sure we always have the most up-to-date technology.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I've been using this app for several months now, and it's really exciting to see the instant returns. It's a great way to keep in touch with customers directly. And the staff is amazing!

Using app

12 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 4, 2020

We have so many teas that people got confused. Octane helped design a quiz to make it easier for customer to decide. No paralysis by analysis! They were very helpful, and now it is cranking. Thanks

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

We've been using Octane's Enterprise plan for 6 months and it has been worth every penny. We have an account manager, Valentina, who is amazing. She's very helpful and always brings new ideas to improve our ROI. Abandoned cart flows, Sponsored Messages, Click to Messenger ads, always bring in high ROAS. The tool is great and easy to use and would highly recommend it.

Store

ALPAKA

Using app

Almost 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Amazing! The support team is so helpful, they get you set up with any quiz you need. It looks so clean on the site and it functions great. Not to mention, the backend provides a ton of data too!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

If you want +75% view/open rates, 45% CTR, and +17% conversion rates (sound crazy?, it's true) then Octane AI is the only platform to give me these numbers. Add in the smartest hires in the world, like our Rep Valentina, and you can't miss. I have even met the founder and an CEO, Matt, and he is brilliant.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

We found the shop quiz very helpful to better understand our customer. Octane Ai gave us a clearer understanding of what customers are seeking. Before launching the shop quiz I could assume what certain answers would be, but now I can back them up with data.

Using app

7 months

Total reviews

1

Average rating

5.0