Rating

4.9

feedback

51

Reviews

chart

#1,104

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    14%
  • Less than a month
    47%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

Offerly is highly praised by users for its ease of setup, transparency, fair pricing, and excellent customer support. Users appreciate the ability to customize emails, the seamless integration with Shopify, and the effectiveness of the 'Make an Offer' button in increasing sales. The support team is described as responsive, helpful, and proactive in addressing any issues or customization requests. However, there are a few concerns raised, such as emails being sent through Offerly's email system and potential confusion for customers. Some users also experienced compatibility issues with other apps on their store.

Highlights

Ease of setup and integration, transparency, fair pricing, customization options, seamless Shopify integration, effectiveness of 'Make an Offer' button
Excellent customer support, responsiveness, proactive assistance, customization of emails
Concerns about emails being sent through Offerly's system, potential confusion for customers, compatibility issues with other apps

Rating Breakdown

  • 5
    94% (48 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 100% (51)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Amazing customer service-they fixed an issue I had with the button immediately and even took the time to help with a non related issue I was having. So rare to find these days!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

We operate an online retial store in combination with a Marketplace. I came across this app and it seemed to offer the option enabling a potential customer to make an offer for a product. Critical is that I can select certain products or groups - Offerly does exactly that. Offerly has nice customization options such as popup on exit - or inactive time. The app is atable and I'm looking forward to more customer interactions. Although I've set it to auto accept or auto decline -which doesn't leave any additional work for me.

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 20, 2025

Our customer base is used to making offers for products so it was nice to Offerly had a solution to fill this need. Setup and integration was a breeze, we can either setup to automatically accept or reject offers and to also review offers and counter via email exchanges. Really didn’t need any guidance from Offerly during setup…it’s very straightforward! My only concern was that the emails were sent through Offerly’s email and I was concerned our customers would get confused or emails would end up in junk folders. Offerly support had a solution for this and accommodated our needs quickly and professionally. Great team to work with! If you would like to give your customers the option to make offers don’t hesitated utilizing Offerly’s service, so glad we did!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Just installed the app, and asked the support team a couple of questions, and within 5 minutes, they were able to resolve the 2 issues immediately. So far so good.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

We switched to Offerly after dealing with a different “make an offer” app that charged us high fees for features we never asked for, never used, and were never informed about properly. The difference is like night and day. Offerly is transparent, easy to set up, and fairly priced. Their team actually listens to feedback and supports merchants instead of locking them into overpriced legacy plans. Integration was smooth, emails can be fully customized (we translated everything into German), and the design looks great on both desktop and mobile. If you want a fair, modern, and merchant-friendly offer system for Shopify, skip the overpriced legacy apps and go straight to Offerly.

Using app

About 1 hour

Total reviews

12

Average rating

3.4

All reviews

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