All reviews

Rating Breakdown

  • 5
    93% (273 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2021

Love this app. Very comprehensive features, among which is the ability to set different delivery estimates for each individual delivery option. It was easy to install and set up, but I wanted the design to fit in with our site design and Anna sorted it all out in no time. Excellent app with excellent support who really care.

Using app

2 months

Total reviews

24

Average rating

4.1

Developer Reply

Hello Diecast Model Centre! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.

5 / 5 Share

Oct. 30, 2021

After experiencing technical issues (a clash with another app on my store) I received truly outstanding customer support from Anna, and great technical support from Loc, who created a custom line of code and added it to the app for me within 20 minutes - fully solving my problem. I'm very impressed so far.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello All The Little Wins, We can’t thank you enough for your kind review of your experience with our app and the assistance from Anna & Mr. Loc. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!

5 / 5 Share

Oct. 28, 2021

Thanks Anna for her quick response that help fix my problem in a short time. Super easy-to-use app, definitely recommend. Thanks again, you have made my day ;)

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Oct. 28, 2021

Fantastic app - they also recently improved it by letting you turn on/off the timer for whichever product group you have created. Definitely recommend.

Using app

About 2 years

Total reviews

10

Average rating

4.8

Developer Reply

Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 26, 2021

The customer service of this is one of the best i have experience, Anna was patient and was able to assist us in our customisation as per we require. Kudos to the team at Omega, the Apps does work well for us, with some minor hiccups in the onboarding phase.

Using app

3 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello Ana Hana Flower! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team, especially Anna. We will not be able to stand in this market for this long without customers like you. Thank you again and have a good day!

5 / 5 Share

Oct. 5, 2021

Started using this app, figuring out everything by myself. But they have a great support team if you need any customization. Just tell them your request, and they will come back with super clear instructions what/how to do, and a piece of code to paste at the specified location. Truly impressed. Thanks Mia, Trong and Minh. Keep up the good work! Thank you!

Using app

4 months

Total reviews

4

Average rating

3.5

Developer Reply

Hi Ashtray Planet, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team member is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Best regards, Omega Team

5 / 5 Share

Jan. 12, 2022

easy app to use, wonderful features and it really works perfectly.. wonderful support always fixing issues. I had time to test their support because i need some customizations on my store and Anna and Loc solved all for me, they were so kind and patient!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi PuntoHotel, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Aug. 27, 2021

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi Me Loovely, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 12, 2021

I installed this app and it didn't quite meet my needs. I contacted support and spoke to Ngoc quite a lot who from the outset was extremely helpful and supportive. This company really cares about their app and this is clear in their customer support. The team managed to work on a solution for my problem and the turnaround time was excellent with everything implemented straight away. Thank you :)

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi American Coffee Club, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Aug. 11, 2021

great app with great customer support very useful and I will be using it for the long run thanks again guys for the customization you provided me

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fantastic Figure, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 9, 2021

I needed a way to give customers an estimated shipping date and this app is exactly what I needed. The app needed some small customized features to better fit my needs and the developer was very responsive and accommodating. Great customer service.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Destination Wedding Details Shop, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 2, 2021

I used this app already for 2 week, I very enjoy about using this app, and the customer support very nice, always give me a quick reply.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Royalbabyrussia, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

July 1, 2021

Grazie per il servizio ottimo. Massima professionalità e disponibilità per risolvere i miei problemi e rispondere alle mie necessità. Grazie

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sea Lands, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. All the best, Omega Team

5 / 5 Share

May 29, 2021

Eu quero experimentar o aplicativo mas ele nao me esta a dar 7 dias gratis porque? preciso de saber se este aplicativo dá para colocar uma data diferente nas variantes de um produto, tenho um produto com varias cores , mas algumas cores tenho disponiveis e outras sao em pre-ordem. dá para fazer isso? Obrigada

Store

SHELOVE

Using app

About 2 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 26, 2021

Powerful App. I installed 6 of their competitors before I went with this. I had to see how easy it would be to operate the app and it's functionality. This app won in Pricing and in features. The "Privacy" info box is SO HELPFUL! Wonderful app, easy to use and perfect placement. Definitely helps with Conversions. Add to carts increased over the past few days since installing, especially since I ship heavy products.

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 22, 2021

I used this app as it allowed me more flexiability to offer estimated delivery times of various vendors and products. Works brilliantly! I asked the devs various questions regarding how to do things and they always got back to me very quickly, with the answer. Very friendly, great service and a great app!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Took me a while to figure out the app but the customer service was great and they amended it to suit my needs.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2021

Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Very fast and helpful customer support. Highly recommend to others. Would love to have extra other features added but is already a solid app :D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2021

Best App for displaying the estimated shipping dates. They provide quick and good customer support as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0