All reviews

Rating Breakdown

  • 5
    96% (396 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (396)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.

Using app

About 11 hours

Total reviews

5

Average rating

4.2

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!

5 / 5 Share

Jan. 25, 2024

"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support. "Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny. We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for providing both your original and updated reviews. We appreciate your honesty and the time you've invested in working with our support and development teams. It's great to hear that, together, we've been able to address your concerns and make significant improvements to the app. We understand the importance of stability, and we're committed to ensuring a seamless experience for you. We're thrilled to hear that you now consider it a great app and worth every penny. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your partnership! 🌟💙🚀

5 / 5 Share

Nov. 8, 2023

great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀

5 / 5 Share

Nov. 7, 2023

I strongly recommend this app to anyone, the support they provide is not only brilliant but it is also delivered quickly and the features of the app looks great on my store. 5/5

Store

Weriion

Using app

About 21 hours

Total reviews

17

Average rating

4.8

Developer Reply

Wow 💯, thanks for your positive feedback. We are glad to know that you are happy with our service and app! Much love from Omega. ❣️ 💕 💞

5 / 5 Share

Nov. 6, 2023

Love the way they support us!

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞

5 / 5 Share

Nov. 2, 2023

Great support and functional

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

5 / 5 Share

Oct. 30, 2023

Awesome customer support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

5 / 5 Share

Oct. 16, 2023

The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰

5 / 5 Share

April 5, 2025

The app works very well and the Ben gives excellent support. Recommended.

Using app

Over 1 year

Total reviews

30

Average rating

4.3

Developer Reply

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone

5 / 5 Share

Oct. 11, 2023

Great support service. Quick response, solve the issue immediately. Easy to set up the ETAs, helps a lot because most of our proudcts are pre-order products.

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

5 / 5 Share

Oct. 10, 2023

It's very easy to use. The Omega Team Support is very kind.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Oct. 9, 2023

Very good support

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

5 / 5 Share

Oct. 4, 2023

Great app, team are really helpful in customisations to get it matching nicely with your design. Would recommend :-)

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

5 / 5 Share

Sept. 14, 2023

Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻

5 / 5 Share

Aug. 21, 2023

Wow, this app is exactly what I was looking for! It's truly amazing. The design looks fantastic, and the customer support is exceptional. They catered to my needs perfectly. For those of you in the e-commerce business, I highly recommend this app. You won't be disappointed.

Using app

About 16 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Aug. 10, 2023

Wonderful customer service and a great straight forward app with lots of customizable options to tailor it to your needs. Absolutely recommend!

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

5 / 5 Share

Aug. 8, 2023

This app is like having a friendly assistant in your pocket! It's super easy to use, and the customer service is amazing. They're always there to help and make everything a breeze.

Store

Justrug

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

July 19, 2023

with the delivery estimation date, it help relieve a lot pressure on our customer support side as our customer could a rough idea of when they will receive their parcel. Omega Customer support team is amazing!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰

5 / 5 Share

Feb. 9, 2026

Great Service. Very helpful to include minor custom tweaks. Genuinely appreciate the service. Hope to enjoy more of this service in the future. I have been using them for close to a year or more, I think, and for that price and service, I think they are wonderful.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

5 / 5 Share

July 5, 2023

Amazing support for a non-standard Shopify theme. They have been a great help to switch the widget between two different font styles.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.