S: Estimated Delivery Date ETA
Show estimated delivery date plus (EDD/ETA) and protection
Rating
4.9
feedback
420
chart
#294
All reviews
Review RSS Feed
Nov. 16, 2023
The app is very easy to use, and support is very fast and enthusiastic according to my custom needs.
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback!
Jan. 25, 2024
"Original Review" When the app works its great. But every few weeks it stops working all together and we have to get on with support. "Updated Review". We have been talking/working with supprt and the dev team for some time now. They have listened to our feedback and basically together we have changed the app a lot, and for the better. So long as it remains stable (I feel it will now) This is absolutley a great app and worth every peny. We use the app to show an estimated date range for an item to ship/leave our shop. We have different timelines based on the different items we make. This app has the ability to show a different timeline for every item in your shop. Or the same timeline for all items.
Thank you for providing both your original and updated reviews. We appreciate your honesty and the time you've invested in working with our support and development teams. It's great to hear that, together, we've been able to address your concerns and make significant improvements to the app. We understand the importance of stability, and we're committed to ensuring a seamless experience for you. We're thrilled to hear that you now consider it a great app and worth every penny. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your partnership! 🌟💙🚀
Nov. 8, 2023
great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.
Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀
Nov. 7, 2023
I strongly recommend this app to anyone, the support they provide is not only brilliant but it is also delivered quickly and the features of the app looks great on my store. 5/5
Wow 💯, thanks for your positive feedback. We are glad to know that you are happy with our service and app! Much love from Omega. ❣️ 💕 💞
Nov. 6, 2023
Love the way they support us!
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Nov. 2, 2023
Great support and functional
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Oct. 30, 2023
Awesome customer support!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Oct. 16, 2023
The app was very easy to install and configure. Customer support responded promptly and answered all my questions. Joyce was wonderful and very knowledgable and even helped me with some custom CSS work.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
April 5, 2025
The app works very well and the Ben gives excellent support. Recommended.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
Oct. 11, 2023
Great support service. Quick response, solve the issue immediately. Easy to set up the ETAs, helps a lot because most of our proudcts are pre-order products.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Oct. 10, 2023
It's very easy to use. The Omega Team Support is very kind.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Oct. 9, 2023
Very good support
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Oct. 4, 2023
Great app, team are really helpful in customisations to get it matching nicely with your design. Would recommend :-)
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Sept. 30, 2023
Don't install this app, they say they offer a 7 day trial, they don't, they lie. I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us! I will report this scam to Shopify
Hi there, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation. Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand. However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, Kaylee, Leader of Customer Support.
Sept. 14, 2023
Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!
Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻
Aug. 10, 2023
Wonderful customer service and a great straight forward app with lots of customizable options to tailor it to your needs. Absolutely recommend!
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Aug. 8, 2023
This app is like having a friendly assistant in your pocket! It's super easy to use, and the customer service is amazing. They're always there to help and make everything a breeze.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
July 19, 2023
with the delivery estimation date, it help relieve a lot pressure on our customer support side as our customer could a rough idea of when they will receive their parcel. Omega Customer support team is amazing!
Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰
Feb. 9, 2026
Great Service. Very helpful to include minor custom tweaks. Genuinely appreciate the service. Hope to enjoy more of this service in the future. I have been using them for close to a year or more, I think, and for that price and service, I think they are wonderful.
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
July 5, 2023
Amazing support for a non-standard Shopify theme. They have been a great help to switch the widget between two different font styles.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.