S: Estimated Delivery Date ETA
Show estimated delivery date (EDD/ETA) and shipping protection
Rating
4.9
feedback
414
chart
#196
All reviews
Review RSS Feed
April 5, 2025
The app works very well and the Ben gives excellent support. Recommended.
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
Oct. 11, 2023
Great support service. Quick response, solve the issue immediately. Easy to set up the ETAs, helps a lot because most of our proudcts are pre-order products.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Oct. 10, 2023
It's very easy to use. The Omega Team Support is very kind.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Oct. 9, 2023
Very good support
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Oct. 4, 2023
Great app, team are really helpful in customisations to get it matching nicely with your design. Would recommend :-)
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Sept. 30, 2023
Don't install this app, they say they offer a 7 day trial, they don't, they lie. I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us! I will report this scam to Shopify
Hi there, Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation. Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand. However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, Kaylee, Leader of Customer Support.
Sept. 14, 2023
Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!
Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻
Aug. 21, 2023
Wow, this app is exactly what I was looking for! It's truly amazing. The design looks fantastic, and the customer support is exceptional. They catered to my needs perfectly. For those of you in the e-commerce business, I highly recommend this app. You won't be disappointed.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Aug. 10, 2023
Wonderful customer service and a great straight forward app with lots of customizable options to tailor it to your needs. Absolutely recommend!
Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!
Aug. 8, 2023
This app is like having a friendly assistant in your pocket! It's super easy to use, and the customer service is amazing. They're always there to help and make everything a breeze.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
July 19, 2023
with the delivery estimation date, it help relieve a lot pressure on our customer support side as our customer could a rough idea of when they will receive their parcel. Omega Customer support team is amazing!
Yayyy 🎉🎉🎉 Super happy to hear you find our app helpful, engaging, and easy to use! That's our goal, so thanks so much for the lovely comments. 🚀🚀🚀 We also have some more apps that you will love, I am sure. 🥰🥰🥰
Feb. 9, 2026
Great Service. Very helpful to include minor custom tweaks. Genuinely appreciate the service. Hope to enjoy more of this service in the future. I have been using them for close to a year or more, I think, and for that price and service, I think they are wonderful.
Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
July 5, 2023
Amazing support for a non-standard Shopify theme. They have been a great help to switch the widget between two different font styles.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
July 13, 2023
Bug bug bug always bug. They did not solve bug problems. We change this app but we spent a lot of time! Dont recommend.
Hi NowShopFun team, Thanks for taking the time to let us know your current issue and we are sorry for the negative experience you had. Our team received your request about the app and fixed the issue for you. Our support agents also reached out and inform you about this. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
July 18, 2023
Sherthey was amazing he did what was needed and was quick! My concern was handled with the utmost importance.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Feb. 27, 2023
Good app. Have been using it for a while. Customer support is very nice. Had a small request and they resolved it quite fast.
5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Grace & Lynn
Feb. 20, 2023
The app is working well and it has lot of functions. The support team is very very very fast and nice.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Feb. 16, 2023
A fantastic app that has worked wonders for our website, it's easy to install and use. If you ever have any issues or questions the team is always on hand to help and quickly get things resolved. I would highly recommend this app to anyone!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Feb. 15, 2023
It is very convenient and easy to customize the zipcode and the display by country. I chatted with them when a glitch occurred and was very satisfied with their very courteous and prompt customer support response.
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Feb. 2, 2023
Great app, we wanted a small adjustment to the layout. Got in contact trough the chat and the customer service was excellent. Fast and they did exactly what i asked for.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗