All reviews

Rating Breakdown

  • 5
    96% (396 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (396)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2022

Hasta ahora mi experiencia a sido muy positiva, Anna me ayudó de forma rápida y eficaz en algunos pequeños problemas que se solucionaron. Un 10 para Anna y Omega.

Store

Kissbel

Using app

20 days

Total reviews

16

Average rating

4.9

Developer Reply

Muchas gracias por esta revision. Agradecemos que sea un cliente. Estamos aquí para usted en cualquier momento. ¡Saludos de Ana!

5 / 5 Share

May 12, 2022

I just started using this app and had some initial issues setting up (learning curve). Customer service was very responsive and helpful. My representative answered all of my questions and helped resolve my issues.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰 Best, Anna

5 / 5 Share

May 5, 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻 Salud, Equipo de atención al cliente de Omega

5 / 5 Share

April 18, 2022

Needed a custom adjustment to the code and the support team replied real quick and told me that they will be making the adjustment for our store! great support, definitely looking forward to use the app.

Store

Normod

Using app

3 days

Total reviews

13

Average rating

4.9

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come!

5 / 5 Share

March 1, 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi MBMSPORT Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Feb. 9, 2022

Great App with very good customer service. recommended if you want to set different options for local and international shipping

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi WELLVY wellness products Estore Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 27, 2022

Great app. Easy installation and use. Support helped with moving the message where I wanted it. They were very helpful and fast. I recommend this app.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Waveband Communications Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Jan. 25, 2022

Amazing app! it helped us a lot to determine shipping dates and our customers are more comfortable and they see that.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hi Katziela, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 10, 2022

This app is incredible, easy to use. They have incredible customer service and they replay quickly. I want to thank Malak, she helped me a lot with all my doubts, they are an excellent team.

Store

Jaca

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jaca Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 4, 2022

I was looking for an app that could help customers see the shipping time of our products better and this app helped me do that. Thank Omega team!

Store

Teezalo

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi Teezalo Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 29, 2021

I used this app to help me show the shipping message on product, cart and checkout page, I think it is very helpful. The most important feature is that it can show shipping message on order information which can help us deal with a lots of customer complaints. By the way, I think its customer service is also very good.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi XGIMI Official Store Global, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team. Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Dec. 15, 2021

Amazing app! Joyce and Loc were super helpful getting me set up :) Thanks guys! Highly recommend this app

Using app

8 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Dec. 2, 2021

Great customer service! Through the chat feature, Anna and others at Estimated Shipping Date were able to customized the app to match my site's font, size and spacing within an hour. Very pleased!!

Using app

About 2 hours

Total reviews

11

Average rating

4.2

Developer Reply

Hi LeanLight, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 26, 2021

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Store

Garadry

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Garadry, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves. They were delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Nov. 26, 2021

That's a very simple app but working very well. There were so many inquiries about when it would be delivered, but thanks to the display of this app, it has been reduced.

Using app

8 months

Total reviews

11

Average rating

4.5

Developer Reply

Hi MUSUBI KILN, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be helpful. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

Nov. 23, 2021

We used this app to display estimated delivery times for our customers, and its working fine. Lots of customization from the support team is needed and they are doing a great job till now. Thanks alot Anna for offering brilliant customer service.

Using app

19 days

Total reviews

13

Average rating

5.0

Developer Reply

Hi Partify Canada, Thank you for taking the time to review your experience at Omega. I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Anna, she is passionate about her work! We hope that our app will help you well with your business. If there are any questions about our app, please do let us know! Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 16, 2021

i use this app on my site and it is very helpful. customer service is also very good. very fast response.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stick With Me Sweets, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 15, 2021

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi ComeBackDude, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 15, 2021

Easy to install and use. Also ran into an issue and customer support was great and timely in fixing it!

Store

nunchi

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi nunchi, We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track! Please feel free to reach out if you have any questions. Looking forward to talking to you again soon and thanks again! Kaylee - Omega Team

5 / 5 Share

Dec. 1, 2021

This is a fantastic app. It's extremely powerful and it can change your sales drastically when set up right. The customer service is second to none. Anna, one of their main account representatives, has gone far and above expectations in order to satisfy our account. 10/10 would recommend!!!!

Store

Partify

Using app

22 days

Total reviews

13

Average rating

4.4

Developer Reply

Hi Partify, Thank you for sharing your experience with Omega/ We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! Feel free to contact us if you have any questions! Have a great day! Kaylee - Omega team