All reviews

Rating Breakdown

  • 5
    93% (273 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

June 30, 2022

I used this app for helping me customize the shipping time , because of newbie for this app , I contacted the online service for help , Anna was very kind and patient to help me

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, Anna

5 / 5 Share

June 16, 2022

Malak is truly an angel! She took her time to guide me through everything, and she was patient and very happy! Wonderful experience! :)

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Malak

5 / 5 Share

June 14, 2022

I downloaded this app because I ship from multiple locations and I need customers to know when I need to source things from our offsite warehouse vs them being on hand. Before, I was using the “back ordered text” function to inform customers. However this required my qty to be set to 0 in order for this text to show up. Of course, this affected sales on other platforms because the majority of my stock was “out of stock”, when actually I wanted to inform customers that the items would have a longer handling time. This solution allowed me to display different handling times depending on the collection. There is also an option to do it by zip codes. Maybe I’ll use that functionality later. I got tons of hand-holding and support from the team. They stayed with me until everything was up and running. Great app.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Anna

5 / 5 Share

May 31, 2022

Great app. Zip code level delivery date feature is a blessing and has helped solve a lot of customer queries. Great support from Anna and team to do all the custom edits to the app. Can't recommend this app enough

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩 Best wishes, Anna

5 / 5 Share

May 27, 2022

Excellent app. Very useful. Need some support though to change the Font and colour of the CTA button

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, The Omega support team

5 / 5 Share

May 23, 2022

Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks! Thanks!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. <3

5 / 5 Share

May 19, 2022

Fast service, easy communication. The team gets right on the issue. I definitely recommend this app!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Anna

5 / 5 Share

May 19, 2022

Hasta ahora mi experiencia a sido muy positiva, Anna me ayudó de forma rápida y eficaz en algunos pequeños problemas que se solucionaron. Un 10 para Anna y Omega.

Store

Kissbel

Using app

9 months

Total reviews

13

Average rating

4.9

Developer Reply

Muchas gracias por esta revision. Agradecemos que sea un cliente. Estamos aquí para usted en cualquier momento. ¡Saludos de Ana!

5 / 5 Share

May 18, 2022

Great support. Quick response. Awesome team. Anna is the best. Recommended 100% Recommended 100% Recommended 100% Recommended 100%

Store

Abut

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞 Cheers from Anna! 🥰

5 / 5 Share

May 12, 2022

I just started using this app and had some initial issues setting up (learning curve). Customer service was very responsive and helpful. My representative answered all of my questions and helped resolve my issues.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰 Best, Anna

5 / 5 Share

May 6, 2022

This is a great app, very good customisation, great price, and also the customer support is fast and excellent.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, The Omega Estimated Shipping Date app team <3

5 / 5 Share

May 5, 2022

La aplicacion sirve para mostrar los tiempos de entrega, se pueden personalizar segun el tiempo con etiquetas, es muy util. La recomiendo bastante y el equipo de soporte y desarrolladores que tienen, son muy atentos y te resuelven las dudas.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos por clientes como usted y apreciamos mucho que use nuestra aplicación 🥰 Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Omega, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🍻 Salud, Equipo de atención al cliente de Omega

5 / 5 Share

May 5, 2022

Very good support from Anna.App is work very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111

Store

Lando

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻 Cheers, Anna

5 / 5 Share

April 18, 2022

Needed a custom adjustment to the code and the support team replied real quick and told me that they will be making the adjustment for our store! great support, definitely looking forward to use the app.

Store

Normod

Using app

9 months

Total reviews

11

Average rating

4.9

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Estimated Shipping Date app. We look forward to serving you for many years to come!

5 / 5 Share

March 17, 2022

Highly recommended. I tried a few apps without having much luck until I found this one. It's simple to use but has lots of advanced features if you have more complex needs. Support is very helpful and fast to respond.

Using app

6 months

Total reviews

16

Average rating

5.0

Developer Reply

Hi VM Aquatics Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

March 1, 2022

I have been using this app for several months now and have had a great time! every time I had a request it was always fulfilled, great app and development team!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi MBMSPORT Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Feb. 28, 2022

Anna was extremely helpful. In addition to this, the app is an ideal way to display your shipping times in a professional manner. Highly recommended! The service I received from one customer service agent, which I am not going to mention by name, was merely negligible and unsupportive, to the point where I was about to delete the app, until I came across another agent who was super helpful, and finally Anna who provided the best service. As a result, I have decided to stay since I was able to receive all the assistance I needed to get everything setup easily and well.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Treneverse Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Feb. 23, 2022

It's exactly what I needed to organize my shipping times and convey more transparency to customers. At first it didn't integrate well with my theme, but the lightning-fast customer service team went ahead and promptly fixed it for me.

Using app

9 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi TIA Trends We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Feb. 9, 2022

Great App with very good customer service. recommended if you want to set different options for local and international shipping

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi WELLVY wellness products Estore Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 27, 2022

Great app. Easy installation and use. Support helped with moving the message where I wanted it. They were very helpful and fast. I recommend this app.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Waveband Communications Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team