Rating

4.9

feedback

209

Reviews

chart

#220

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    64%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with customers praising the exceptional customer service provided by the team. Many users highlighted the quick response times, helpfulness, and professionalism of the support staff, particularly mentioning individuals like Tracy, Joy, and Anna. Customers appreciated the app's functionality for order tracking and the ease of customization. The app was described as user-friendly and efficient in resolving tracking issues. Overall, users highly recommended this app for its value, customer service, and seamless tracking experience.

Highlights

Exceptional customer service and quick response times
Efficient order tracking functionality
User-friendly interface and customization options
Highly recommended for value and seamless tracking experience

Rating Breakdown

  • 5
    96% (201 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2024

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Store

Dexvon

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Using app

18 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙

5 / 5 Share

Nov. 21, 2024

good customer service

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you had a positive experience with our customer service! 😊 If you ever need any assistance, we're always here to help. Thanks for your support! 🙌💙

5 / 5 Share

Nov. 12, 2024

perfect Customer service!!!!!!!

Using app

7 days

Total reviews

15

Average rating

3.9

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need anything else, feel free to reach out anytime! 💬🌟

5 / 5 Share

Nov. 12, 2024

Great app. Great service

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review of the Synctrack Order Tracking app! 🌟 We're so glad to hear that you're enjoying the app and that you're satisfied with our service. 😊 If you need any further assistance or have questions, don't hesitate to reach out. We're here to help! 👍

All reviews

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