Synctrack Order Tracking Page
AI analytics order tracker, track order & order tracking page
Rating
4.8
feedback
68
chart
#307
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
32%
-
Less than a month
32%
-
Less than a year
15%
-
More than a year
7%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising the easy installation process, well-designed interface, and efficient customer support. Users have highlighted the helpfulness of the support team, particularly mentioning names like Tracy, Malak, Stella, and Joy. The app's tracking capabilities have been commended for providing accurate information to customers, improving order tracking experiences, and even helping resolve issues with payment gateways like PayPal. However, there have been a few negative reviews mentioning missing features, such as the inability to transmit delivery status to Shopify, and issues with syncing and tracking for specific carriers like Australia Post.
Highlights
Review RSS Feed
All reviews
March 3, 2026
Just installed this app so I haven't actually used it yet for ongoing orders but while setting up I contacted support about tracking page customization and was quickly helped by Vincent. Good features even if just on the free plan. Fast and reliable CS which is a rarity nowadays!
Jan. 17, 2026
I just installed the app, the installation went really well, and I'm currently exploring the app, which is well designed.
Thank you so much for sharing your first impression 😊 We’re really happy to hear that the installation of Synctrack AI Order Tracking app went smoothly and that you’re enjoying exploring the well designed interface so far. We aim to make everything intuitive and easy to use right from the start, so your feedback truly means a lot to us ✨📦 If you have any questions while discovering more features or need support with Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here and happy to help 🚀💙
Jan. 13, 2026
Thank you so much for the 5 stars 😊⭐ We’re really happy to know that Synctrack AI Order Tracking app is meeting your expectations and bringing value to your store. Your support truly means a lot to our team and motivates us to keep improving the app to deliver a smooth and reliable order tracking experience 📦✨ If you ever need any assistance or have questions about Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙
Dec. 31, 2025
Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.
That’s wonderful to hear — thank you for your continued support! 😊 We’re really happy to know that Synctrack AI Order Tracking app has been reliable for you from the very beginning and that you plan to keep using it. Long-term trust like this means a lot to our team. A big thank-you as well for the shout-out to Tra My — her efficiency and dedication truly make a difference 💙 We appreciate you choosing Synctrack AI Order Tracking app and supporting us along the way! 🚀
Dec. 28, 2025
Very helpful with set up
Thank you for your feedback! 😊 We’re glad to hear that Synctrack AI Order Tracking app was helpful during setup and made it easier for you to get started. A smooth onboarding experience is really important to us, so it’s great to know it worked well for you. Thanks for choosing Synctrack AI Order Tracking app — we’re happy to support your order tracking needs! 🚀💙
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