Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page

Developer

Rating

4.8

feedback

68

Reviews

chart

#314

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    31%
  • Less than a month
    32%
  • Less than a year
    13%
  • More than a year
    7%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the easy installation process, well-designed interface, and efficient customer support. Users have highlighted the helpfulness of the support team, particularly mentioning names like Tracy, Malak, Stella, and Joy. The app's tracking capabilities have been commended for providing accurate information to customers, improving order tracking experiences, and even helping resolve issues with payment gateways like PayPal. However, there have been a few negative reviews mentioning missing features, such as the inability to transmit delivery status to Shopify, and issues with syncing and tracking for specific carriers like Australia Post.

Highlights

Positive reviews about easy installation and well-designed interface
Efficient and helpful customer support, with specific mentions of Tracy, Malak, Stella, and Joy
App's tracking capabilities praised for accuracy and improving order tracking experiences
Negative reviews mentioning missing features like transmitting delivery status to Shopify and issues with specific carriers like Australia Post

Rating Breakdown

  • 5
    93% (63 ratings)
  • 4
    1% (1 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 88% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

Großartiger Support, der einem bei der ganzen Einrichtung unterstützt und einem wichtige Tipps gibt, wie man bei Paypal mit möglichst guten Argumenten seine Geld schnell ausgezahlt bekommt. Absolute Weiterempfehlung!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

Just installed this app so I haven't actually used it yet for ongoing orders but while setting up I contacted support about tracking page customization and was quickly helped by Vincent. Good features even if just on the free plan. Fast and reliable CS which is a rarity nowadays!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your first experience! 😊🌟 We’re really happy to hear the setup went smoothly and that Vincent could quickly help you with the tracking page customization. It’s great to know Synctrack Order Tracking Page already made a good impression, even while you’re still getting started with the free plan 💙 Your kind words about the fast and reliable support truly mean a lot to our team. Thanks again for choosing Synctrack Order Tracking Page. We’re always here if you need any help as your orders start coming in! 🙌🚀

5 / 5 Share

Jan. 17, 2026

I just installed the app, the installation went really well, and I'm currently exploring the app, which is well designed.

Store

UNSEN

Using app

25 minutes

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for sharing your first impression 😊 We’re really happy to hear that the installation of Synctrack AI Order Tracking app went smoothly and that you’re enjoying exploring the well designed interface so far. We aim to make everything intuitive and easy to use right from the start, so your feedback truly means a lot to us ✨📦 If you have any questions while discovering more features or need support with Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here and happy to help 🚀💙

5 / 5 Share

Jan. 13, 2026

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars 😊⭐ We’re really happy to know that Synctrack AI Order Tracking app is meeting your expectations and bringing value to your store. Your support truly means a lot to our team and motivates us to keep improving the app to deliver a smooth and reliable order tracking experience 📦✨ If you ever need any assistance or have questions about Synctrack AI Order Tracking app, please feel free to reach out anytime. We’re always here to help 🚀💙

5 / 5 Share

Jan. 6, 2026

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5⭐ rating! 😊🌟 We truly appreciate your support and are glad you’re enjoying Synctrack AI Order Tracking. Your feedback motivates our team to keep improving the app and providing reliable, friendly support 💙 Thanks again for choosing Synctrack AI Order Tracking. We’re always here if you need any help! 🙌🚀

All reviews

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