Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
204
chart
#461
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Synctrack Order Tracking app are overwhelmingly positive, with customers praising the exceptional customer service provided by team members like Tracy, Joy, and Vincent. Users appreciate the quick response times, knowledgeable support staff, and personalized assistance in setting up and customizing the app. The app itself is highly recommended for its functionality, ease of use, and ability to track orders efficiently. Customers highlight the seamless integration with Shopify stores and the value it adds to the overall shopping experience. However, there is one negative review that criticizes the app for syncing issues and poor customer support, leading to customer dissatisfaction and chargebacks.
Highlights
Rating Breakdown
All reviews
Oct. 24, 2024
Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work
Oct. 13, 2024
I asked for assistance from the Live Chat and received my resolution immediately from Joy. Thank you!
Thank you for your feedback! π We're glad Joy could assist you quickly. If you need any more help, feel free to reach out! π
Oct. 10, 2024
truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid
Thank you for your amazing feedback! π We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything else, feel free to reach out! π
Aug. 22, 2024
Great customer service! Joy is a always there to help and the app itself works flawlessly.
Thank you for the kind words! π We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure everything continues to run smoothly for you! π
Aug. 21, 2024
I really want to tell the whole world how lucky we are to have people like Tracy, who genuinely cares about making us smile through her meticulous and well-done work. She is proof of someone truly passionate about their craft. You're the best of the best! Thank you Tracy SO VERY MUCH ! You are magic dear !
Thank you so much for your heartfelt words! π We're beyond thrilled to hear how much Tracy's dedication and passion have made a difference for you with the Synctrack Order Tracking app. She truly is magic, and we're lucky to have her on our team. Your kind message will surely make her day! Thank you for sharing this, and know that we're always here to make you smile. πβ¨
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