Synctrack Order Tracking for Shopify

Synctrack Order Tracking

Omega - Order tracking, auto order tracker notifications

Developer
View on App Store

Rating

4.9

feedback

206

Reviews

chart

#102

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    64%
  • More than a year
    13%

Reviews Summary

The reviews for the Omega Order Tracking app are overwhelmingly positive, with customers praising the exceptional customer service provided by team members like Tracy, Joy, and Anna. Users appreciate the quick responses, helpful guidance, and personalized assistance they received when setting up and customizing the app on their stores. The app itself is described as user-friendly, versatile, and effective in tracking orders from multiple courier services. Customers also highlight the value for money, seamless tracking experience, and the ability to customize tracking pages to meet their specific needs. Overall, the app is highly recommended for its functionality and the dedicated support team.

Highlights

Exceptional customer service and personalized assistance
User-friendly and effective tracking functionality
Value for money and customization options
Positive customer experiences and recommendations
Versatile tracking capabilities

Rating Breakdown

  • 5
    96% (198 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 12, 2024

perfect Customer service!!!!!!!

Using app

--

Total reviews

15

Average rating

3.9

Developer Reply

Thank you so much for your kind words! ๐Ÿ˜Š We're thrilled to hear you had a perfect experience with our customer service for the Synctrack Order Tracking app. If you need anything else, feel free to reach out anytime! ๐Ÿ’ฌ๐ŸŒŸ

5 / 5 Share

Nov. 12, 2024

Great app. Great service

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review of the Synctrack Order Tracking app! ๐ŸŒŸ We're so glad to hear that you're enjoying the app and that you're satisfied with our service. ๐Ÿ˜Š If you need any further assistance or have questions, don't hesitate to reach out. We're here to help! ๐Ÿ‘

5 / 5 Share

Oct. 24, 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for being such a loyal user of Omega apps! ๐ŸŒŸ Weโ€™re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! ๐ŸŽ‰ Your support means the world to us, and weโ€™re here whenever you need! Thanks for the encouragementโ€”our team will keep up the great work! ๐Ÿ’ช๐Ÿ˜Š

5 / 5 Share

Oct. 13, 2024

I asked for assistance from the Live Chat and received my resolution immediately from Joy. Thank you!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! ๐Ÿ˜Š We're glad Joy could assist you quickly. If you need any more help, feel free to reach out! ๐ŸŒŸ

5 / 5 Share

Oct. 10, 2024

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! ๐Ÿ˜Š We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything else, feel free to reach out! ๐ŸŒŸ

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more