Rating

4.9

feedback

211

Reviews

chart

#212

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    15%
  • Less than a year
    64%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the team. Customers consistently mention the quick response times, helpfulness, and patience of the support staff, particularly highlighting individuals like Tracy, Joy, and Anna for their outstanding assistance. The app itself is also commended for its functionality in tracking orders efficiently and customizing tracking pages to meet specific needs. Users appreciate the seamless integration with their stores and the ability to connect with multiple courier services.

Highlights

Exceptional Customer Service
Efficient Order Tracking
Seamless Integration with Stores
Customizable Tracking Pages
Multiple Courier Service Support

Rating Breakdown

  • 5
    96% (203 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2025

thanks so Samuel, i did not knew about this tool Samuel explained it quite well, and i'm convinced that i am in need for this tool this is will make easier for my customer which will increase my sales.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Good

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review of the Synctrack Order Tracking app! 🚚✨ We’re happy to hear that you’re enjoying the app. If you need any assistance or have any feedback, feel free to reach out! 😊 Thanks for choosing Synctrack Order Tracking! πŸš€πŸ™Œ

5 / 5 Share

Dec. 3, 2024

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Store

Dexvon

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and helpful. πŸš€ If you ever need further assistance, don’t hesitate to reach out. We’re always here for you! πŸ’™βœ¨

5 / 5 Share

Nov. 21, 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Using app

18 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly. If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! πŸ™ŒπŸ’™

5 / 5 Share

Nov. 21, 2024

good customer service

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you had a positive experience with our customer service! 😊 If you ever need any assistance, we're always here to help. Thanks for your support! πŸ™ŒπŸ’™

All reviews

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