Rating

4.7

feedback

66

Reviews

chart

#355

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    29%
  • Less than a month
    36%
  • Less than a year
    17%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, efficient order tracking capabilities, and exceptional customer service. Users highlighted the app's smooth functionality, helpful customer support, and quick response times. Positive themes include the app's user-friendly setup process, customizable tracking pages, and the dedication of the support team in resolving issues promptly. Customers appreciated the app's value for money, the ability to customize tracking notifications, and the overall positive experience with the customer service representatives, particularly mentioning names like Tracy, Joy, and Malak. However, there were a few negative reviews mentioning issues with integration for specific carriers and missing features like automatic delivery status transmission to Shopify.

Highlights

Positive user experience, efficient order tracking, exceptional customer service
User-friendly setup process, customizable tracking pages, quick response times
Value for money, customizable tracking notifications, positive interactions with customer service representatives
Issues with carrier integration, missing features like automatic delivery status transmission

Rating Breakdown

  • 5
    91% (60 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 91% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

Best, I have been using this sync the beginning and will continue to support them. Tra My was fantastic and efficient! Thank you again.

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Very helpful with set up

Using app

About 1 hour

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear that Synctrack AI Order Tracking app was helpful during setup and made it easier for you to get started. A smooth onboarding experience is really important to us, so it’s great to know it worked well for you. Thanks for choosing Synctrack AI Order Tracking app — we’re happy to support your order tracking needs! 🚀💙

5 / 5 Share

Dec. 26, 2025

harika bir uygulma mağzama güven veriyor iyiki bu uygulama var

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

Bu güzel yorum için çok teşekkür ederiz! 😊 Synctrack AI Order Tracking app’in mağazanıza güven verdiğini duymak bizi gerçekten çok mutlu etti. Sipariş takibini daha net ve profesyonel hale getirmek için geliştirdiğimiz bu uygulamanın işinize değer katması bizim için çok önemli. Synctrack AI Order Tracking app’i tercih ettiğiniz için teşekkür ederiz. Mağazanız için güven veren bir deneyim sunmaya devam edeceğiz 🚀💙

5 / 5 Share

Dec. 12, 2025

Smooth app and eficient, recomment it

Store

Herby

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

😊 Thank you so much for your feedback! We’re really glad to hear that you find Synctrack AI Order Tracking app smooth and efficient, and we truly appreciate your recommendation 💛 Your support means a lot to us, and we’ll keep improving the app to make order tracking even more reliable, clear, and easy for your store operations. Thanks again for choosing our app! 🚀

5 / 5 Share

Dec. 11, 2025

Store

ForJars

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the 5-star rating! We truly appreciate your support for Synctrack AI Order Tracking app 😊 Your satisfaction means a lot to us, and we’ll keep improving the app to make order tracking, notifications, and customer updates even smoother, smarter, and more reliable for your store. Thanks again for choosing Synctrack! 🚀💛

All reviews

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