Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page
Developer
Trakow
Rating
4.9
Feedback
71
Reviews
Chart
#1,305
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the app's ease of use, especially in setting up tracking pages and customizing them to fit their store's branding. The support team was commended for being responsive, helpful, and going above and beyond to assist users with any issues or questions they had. Additionally, users appreciated the quick response times and the willingness of the support team to guide them through the setup process.

Time spent using app
How long merchants keep the app installed.
Less than an hour 21%
Less than a day 28%
Less than a month 35%
Less than a year 10%
More than a year 6%
All reviews
5 / 5 Share
July 27, 2026

Great and simple app. Excellent support team who helps and answers your questions promptly.

Store Using app Total reviews Average rating
TED MOON 3 days 6 5.0
Developer Reply

Thank you so much for your kind review! ๐Ÿ’™ We're delighted to hear that you're enjoying Synctrack AI Order Tracking app and found it both simple and effective to use. ๐Ÿ˜Š It's especially wonderful to know that our support team has been able to answer your questions promptly and provide the help you needed. Your feedback means a lot to us and encourages our team to keep delivering both a reliable app and exceptional customer service. Thank you for choosing Synctrack AI Order Tracking app. We truly appreciate your support and wish you continued success with your store! ๐Ÿš€

5 / 5 Share
July 7, 2026

A great app that tracks everything for our customers so they know exactly where their packages are at all times. Great experience getting this set up. Super easy. Highly recommend.

Store Using app Total reviews Average rating
Cheers Beaches 20 minutes 3 5.0
Developer Reply

Thank you so much for your amazing review! ๐Ÿ’™ We're delighted to hear that Synctrack AI Order Tracking app has made it easy for your customers to stay updated on their orders every step of the way. Giving shoppers clear visibility into their deliveries while making setup simple for merchants is exactly what we set out to achieve. ๐Ÿ˜Š Your recommendation truly means a lot to us. It's wonderful to know you had a smooth setup experience and that the app is delivering the value you expected. Thank you for choosing Synctrack AI Order Tracking app. We're grateful to be part of your business, and we'll continue working hard to provide a reliable tracking experience for both you and your customers. ๐Ÿš€

5 / 5 Share
June 29, 2026

The support team was very responsive and helped resolve my issue quickly. The app is useful overall, but I think the settings/options could be more flexible and more comprehensive to better fit different business needs. Overall, good support and a positive experience.

Store Using app Total reviews Average rating
Ever UGG Outlet 4 days 1 5.0
Developer Reply

Thank you for your honest and thoughtful feedback ๐Ÿ™Œ Weโ€™re really glad to hear our support team was responsive and able to resolve your issue quickly. Thatโ€™s always our priority. We also truly appreciate your suggestion about making the settings and options more flexible and comprehensive. Feedback like this helps us understand how we can improve the app to better fit different business needs. Weโ€™ll be sure to share this with our product team. If you ever have specific ideas or requirements youโ€™d like to discuss, weโ€™d love to hear them. Weโ€™re always here to help ๐Ÿš€

5 / 5 Share
June 17, 2026

Awesome product very good for tracking packages and creating a tracking page branded to your store, But I must say the support is the best out there way better then anything you get from anywhere else. So dont try the rest just get the best and be done! This is from Petmegamart.com and questions just ask us this is a real review.

Store Using app Total reviews Average rating
Pet Megamart 3 days 4 5.0
Developer Reply

Wow, thank you so much for the incredible review! ๐Ÿ™Œ๐Ÿ”ฅ Weโ€™re thrilled to hear the tracking features and branded tracking page are delivering real value for your store. And your words about our support team truly mean the world to us, providing fast, reliable, and genuinely helpful service is exactly what we strive for every single day. A big thank you to Petmegamart.com for sharing your experience and recommendation! Weโ€™re grateful for your trust, and weโ€™re always here whenever you need us. ๐Ÿš€

5 / 5 Share
June 11, 2026

Great customer support

Store Using app Total reviews Average rating
Akoya Hijabs 7 days 4 4.8
Developer Reply

Thank you so much for your kind feedback on Synctrack AI Order Tracking app ๐Ÿ˜Š We're delighted to hear you had a great experience with our customer support team. Providing fast, helpful, and reliable assistance is something we truly care about, and your support means a lot to us. Thank you for choosing Synctrack ๐Ÿš€๐Ÿ’™

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