Synctrack Order Tracking
Omega - Order tracking, auto order tracker notifications
Rating
4.9
feedback
196
chart
#132
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
16%
-
Less than a year
66%
-
More than a year
10%
Reviews Summary
The reviews for the Synctrack Order Tracking app are overwhelmingly positive, with users praising the exceptional customer service provided by the team. Customers highlight the quick response times, professionalism, and efficiency of the support staff, particularly mentioning team members like Tracy, Joy, and Vincent for their outstanding assistance. The app is commended for its user-friendly interface, real-time tracking updates, and seamless integration with multiple courier services. Users appreciate the app's ability to simplify order tracking for both merchants and customers, reducing manual work and enhancing the overall shopping experience. However, there is one negative review that criticizes the app's customer support and syncing issues, leading to customer dissatisfaction and potential chargebacks.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 15, 2024
Great customer service so far. I've just started using the app, so I'll update later after I figure out how the app works.
Thank you for your feedback on the Synctrack Order Tracking app! 🌟 We're glad to hear that you've had a great experience with our customer service so far. Take your time exploring the app, and if you have any questions or need further assistance as you figure out how it works, please feel free to reach out. We're here to help! 😊📦
June 17, 2024
Synctrack Order Tracking app: Thank you for the 5-star rating! We're delighted that you had an excellent experience with our service. If you have any more feedback or need further assistance, feel free to let us know. 😊🌟
June 17, 2024
I am extremely satisfied with the service from Synctrack Order Tracking. They assisted me quickly and professionally with my order tracking issues. The team is clearly well-trained and knows exactly what they're doing. The support was efficient and effective, resolving my problems in no time. Such customer service is rare and definitely deserves five stars. Thank you, Synctrack, for the excellent experience!
Thank you for your glowing review of the Synctrack Order Tracking app! We're thrilled to hear that our team provided you with quick, professional assistance for your order tracking issues. It's fantastic to know that our well-trained team efficiently resolved your problems and provided such excellent customer service. Your satisfaction means a lot to us! 🌟😊
June 13, 2024
I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracy’s communication was clear and concise, making the entire process smooth and hassle-free.
Thank you for sharing your wonderful experience! 😊 We're delighted to hear that Tracy provided you with excellent service and a friendly, customer-centric approach. It's great to know that she promptly provided the information you needed and answered all your questions comprehensively. Clear and concise communication is key, and we're glad Tracy made the process smooth and hassle-free for you! 🌟🙌
June 11, 2024
Omega Order Tracking supports multiple courier services, making it versatile and suitable for businesses that ship with different carriers.
Thank you for your feedback! 😊 We're thrilled that you find the Synctrack Order Tracking app versatile and suitable for your business needs with its support for multiple courier services. We aim to provide the best experience for businesses that ship with different carriers! 🚚🌟
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more