Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page

Developer

Rating

4.9

feedback

74

Reviews

chart

#180

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    30%
  • Less than a month
    35%
  • Less than a year
    14%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of installation, quick responses from customer service, and the app's effectiveness in automating tracking information. The app is praised for saving time, improving customer experience, and helping resolve issues with payment platforms like PayPal. However, there are a few negative reviews mentioning missing features and issues with specific carriers, leading to some dissatisfaction among users. Overall, the app seems to be highly recommended for its functionality and excellent customer service, with users expressing satisfaction with the support team's responsiveness and willingness to assist.

Highlights

Exceptional customer support and quick responses
Ease of installation and setup
Effectiveness in automating tracking info
Positive impact on time-saving and customer experience
Some users mentioned missing features and carrier integration issues

Rating Breakdown

  • 5
    92% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 92% (68)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2026

The customer service representative was very helpful and kind.

Store

VARELIX

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2026

Anna was a dream to have to guide me through setting up this app. I couldn't have doe it without her. She wend above and beyond to make sure that everything was in order for me, and even stuck around a few minutes after her shift was over to ensure I was taken care of before she left. I appreciate her knowledge and willing to go the extra mile rio make sure I was able to use the app as intended. Ty so much Anna Keep up the good work...Rythum H.

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

Rythum, thank you so much for this heartfelt message. 🙏 We’re absolutely thrilled to hear how much Anna’s support meant to you. Going above and beyond and even staying a little past her shift to make sure you were fully taken care of, truly reflects the dedication and care we strive for. Your appreciation of her knowledge and willingness to go the extra mile will mean the world to her. We’ll be sure she sees this, it will definitely make her day. 💛 Thank you again for your kind words and trust. We’re always here whenever you need us! 🚀

5 / 5 Share

April 17, 2026

Very good customer support and it is very easy to work with and use.

Store

Bigiti

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind feedback 😊 We are glad to hear that Synctrack AI Order Tracking is easy to use and that you had a very good support experience 💙✨ If you ever need anything else, we are always here to help 🤝🚀

5 / 5 Share

April 10, 2026

Easy to install, and customer service is helpful and quick to reply.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We are glad to hear that Synctrack AI Order Tracking was easy to install and that our support team could assist you quickly and effectively 💙⚡ If you ever need anything else, we are always here to help 🤝🚀

5 / 5 Share

April 7, 2026

amazing app and maybe the fastest customer support ever

Store

BUBBLOO

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🚀✨ We’re thrilled to hear you’re loving the app and “maybe the fastest customer support ever” is a compliment we’ll proudly take! 😄 If you ever need anything else, we’ll be just as quick next time too!

All reviews

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