Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

Branded order tracking with real-time updates and Sidekick AI
Developer
Trakow
Rating
4.8
Feedback
95
Reviews
Chart
#1,332
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the convenience of the app and the exceptional customer support provided. Users have highlighted the ease of installation, the effectiveness of the tracking features, and the quick response times from the support team. The app is commended for its user-friendly interface, customizable tracking pages, and the ability to handle multiple tracking links for orders with different suppliers. However, there are a few users who expressed concerns about missing features and limitations in customization options, suggesting that the app could be more flexible to cater to different business needs.

Time spent using app
How long merchants keep the app installed.
Less than an hour 21%
Less than a day 27%
Less than a month 32%
Less than a year 12%
More than a year 5%
All reviews
5 / 5 Share
Sept. 29, 2026

Great app and support is superb. We can recommend it, better in our experience than Parcelwill. They also have an upsell module and it's highly customisable. Thanks.

Store Using app Total reviews Average rating
Naturcontact 4 months 13 3.5
Developer Reply

Your feedback means a lot to our team, and we’re thrilled Synctrack AI Order Tracking and its customisable upsell module are working so well for you. Thank you for recommending us, and please reach out anytime if we can help further!

5 / 5 Share
Sept. 15, 2026

Very convenient app and super friendly customer support. Highly recommended!

Store Using app Total reviews Average rating
SLINKOR About 23 hours 1 5.0
Developer Reply

Thank you for recommending Synctrack AI Order Tracking! We’re delighted to hear you find the app convenient and our support friendly. If you ever need assistance, our team is always here to help 🚀

5 / 5 Share
Sept. 4, 2026

HUGE RESPECT TO CUSTOMER SUPPORT TEAM, THEY ARE LITTLE LATE BUT IT WORKD MY PROBLEM RESOLVED.

Store Using app Total reviews Average rating
KDIMZ About 1 month 8 5.0
Developer Reply

Thank you for your kind words and huge respect to our customer support team! We're glad your problem was resolved. If you ever need assistance, our team is always here to help 🚀

5 / 5 Share
Aug. 25, 2026

Store Using app Total reviews Average rating
A2M Logistics 3 months 1 5.0
Developer Reply

Thank you so much for the fantastic 5-star rating ⭐⭐⭐⭐⭐ We’re grateful for your support and happy to know you had a great experience. Ratings like yours inspire our team to keep improving and providing the best possible service. If you ever need any assistance in the future, we’re always here and happy to help 🚀

1 / 5 Share
Aug. 22, 2026

The mcp connection is really bad. Never seems to work somehow

Store Using app Total reviews Average rating
Lyonella 6 days 1 1.0
Developer Reply

We’re truly sorry for the repeated trouble with the MCP connection. We understand how frustrating it is to keep trying without success, especially when you’re relying on it to get things done. This isn’t the experience we want for you. Our team has followed up with you and is committed to making sure your issue is resolved. We know your trust needs to be earned back, and we sincerely hope you’ll give us another chance to make things right.

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