Synctrack AI Order Tracking for Shopify

Synctrack AI Order Tracking

AI analytics order tracker, track order & order tracking page

Developer

Rating

4.9

feedback

75

Reviews

chart

#236

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    31%
  • Less than a month
    32%
  • Less than a year
    12%
  • More than a year
    7%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the quick response times, helpful guidance during setup, and efficient resolution of any issues. The app is commended for its user-friendly interface, easy installation process, and well-designed tracking page. Customers also highlight the value for money, with some mentioning the free plan offering good features. However, there are a few negative reviews mentioning missing features like transmitting delivery status to Shopify and issues with specific courier integrations. Despite these drawbacks, the majority of users highly recommend the app for its functionality and exceptional customer service.

Highlights

Positive customer support and quick response times
User-friendly interface and easy installation process
Value for money and good features on the free plan
Issues with missing features like transmitting delivery status to Shopify and specific courier integrations
High recommendation from users

Rating Breakdown

  • 5
    91% (68 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 89% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2026

Easy to install, and customer service is helpful and quick to reply.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We are glad to hear that Synctrack AI Order Tracking was easy to install and that our support team could assist you quickly and effectively 💙⚡ If you ever need anything else, we are always here to help 🤝🚀

5 / 5 Share

April 7, 2026

amazing app and maybe the fastest customer support ever

Store

BUBBLOO

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🚀✨ We’re thrilled to hear you’re loving the app and “maybe the fastest customer support ever” is a compliment we’ll proudly take! 😄 If you ever need anything else, we’ll be just as quick next time too!

5 / 5 Share

April 5, 2026

Great app for automating tracking info. It saves me hours of manual work and helps keep my PayPal account in good standing. Very reliable and easy to set up on Shopify."

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback 😊 We are really glad to hear that Synctrack AI Order Tracking is helping you automate tracking, save time, and keep your PayPal account in good standing. That is exactly the value we aim to bring 💪📦✨ It is also great to know you found it reliable and easy to set up on Shopify. If you ever need anything, we are always here to support you 🤝💙 Thanks again for your support 🚀

5 / 5 Share

April 2, 2026

their AI chatbot is absolutely amazing, will edit all the features you need instantly, from font to padding etc

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! 😊 We’re thrilled to hear that you’re enjoying the AI chatbot and how quickly it helps customize everything — from fonts to spacing and more. That’s exactly the kind of smooth and flexible experience we aim to deliver! If you ever need anything else or want to explore more features, we’re always here to help 🚀

5 / 5 Share

March 25, 2026

Großartiger Support, der einem bei der ganzen Einrichtung unterstützt und einem wichtige Tipps gibt, wie man bei Paypal mit möglichst guten Argumenten seine Geld schnell ausgezahlt bekommt. Absolute Weiterempfehlung!

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Vielen herzlichen Dank für Ihre tolle Rückmeldung! 🙌 Es freut uns sehr, dass Sie unseren Support als hilfreich bei der Einrichtung und bei den wichtigen Hinweisen zu PayPal erlebt haben. Gerade in solchen Situationen ist es uns wichtig, Sie bestmöglich zu unterstützen und mit klaren, hilfreichen Informationen zur Seite zu stehen. Vielen Dank auch für Ihre Weiterempfehlung, das bedeutet uns wirklich viel! Wenn Sie weitere Fragen haben, sind wir jederzeit gerne für Sie da. 🚀

All reviews

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