milkywayjpn review for Synctrack Order Tracking
June 10, 2022
As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!
Hello there, We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service. If you need our help, in any case, we are available here to help you. Wish you a successful business! Omega Order Tracking app Support team
