Omnise ✧ AI Page Builder
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The app shows promise, but at the moment it still feels more like a beta version. The dashboard is sometimes slow and delayed, and several features need further improvement. The AI can generate images, but it struggles with simple editing instructions—for example, turning an image into a circular shape. The support team is helpful and genuinely does its best, so I have no complaints about them. However, the app itself still needs more development before it feels fully polished and reliable.
Hi Erkan, Thank you so much for taking the time to share your wonderful feedback with us! We're absolutely delighted to hear that I was able to support you and make your experience a great one. Your kind words truly mean a lot, not only to me but to our entire team. We always strive to provide the best possible assistance, and it's incredibly rewarding to know that our efforts made a positive difference for you. If you ever need any further help, have questions, or want to explore more features with Beae, please don’t hesitate to reach out. We’re always here and happy to assist you anytime. Thanks again for your support, and we look forward to continuing to help you build amazing pages! Warm regards, Anna | Omnise Customer Support Team
While the app itself did cause an issue on my site, the support team were INCREDIBLE in helping me sort it all out
Dear Jordache, Thank you so much for taking the time to leave a review and for your kind words about our support team. We truly appreciate it and are very glad we were able to help resolve the issue on your store. We would also like to clarify one small detail regarding the behavior you experienced. When a merchant switches to a new theme, pages that were previously published through our app are automatically synchronized to the new theme. This is an intentional feature designed to ensure merchants do not have to manually republish all of their pages after changing themes. That said, we completely understand how this behavior could be unexpected in certain situations. Your feedback is very valuable to us, and we will review this feature carefully to see how we can improve the experience and make it more intuitive for merchants in the future. Our goal is always to provide a 5 star experience for every customer. While we are grateful for your review, we would sincerely appreciate the opportunity to continue improving and earning your complete satisfaction. Thank you again for your support, feedback, and patience. Please feel free to reach out anytime if there is anything else we can assist with. Best regards, Cass Harper Customer Success Manager | Beae Landing Page Builder
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