Rating

1.0

feedback

10

Reviews

chart

#2,892

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users experiencing various issues such as Apple Pay not working, login problems, errors during setup, and issues with generating addresses and labels. Customers have expressed frustration with the app not functioning properly, leading to lost sales and a poor user experience. Some users mentioned that the app was working intermittently, but with a new unfriendly interface and recurring issues. The lack of responsiveness from customer support and the overall poor user interface design have also been highlighted as major drawbacks of the app.

Highlights

App functionality issues such as Apple Pay not working, login problems, and errors during setup
Poor user experience and lost sales due to app malfunctions
Intermittent working of the app with unfriendly interface design
Lack of responsiveness from customer support
Issues with generating addresses and labels leading to manual work

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    10% (1 ratings)
  • 1
    90% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2025

Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at support@mijora.lt and provide more details about the problem. Thank You!

1 / 5 Share

Jan. 1, 2025

Not working, install and thats all...

Using app

12 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 25, 2024

3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"

Using app

11 days

Total reviews

5

Average rating

3.4

1 / 5 Share

July 3, 2024

Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

April 12, 2024

Not working at all. Just not logging it and that's it.

Using app

24 days

Total reviews

1

Average rating

1.0

All reviews

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