Omniva shipping for Shopify
Developer
View on App Store

Rating

1.0

feedback

8

Reviews

chart

#2,923

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    12%

Reviews Summary

The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users reporting various issues and frustrations. One common theme is the app not working properly, with problems like Apple Pay not functioning, login issues, and errors during setup. Users also criticize the lack of user-friendliness, mentioning difficulties in generating labels and navigating the app. Customer support responses are seen as unhelpful, adding to the frustration. Overall, the app is described as causing significant disruptions to businesses and leading to lost sales.

Highlights

App not working properly, login issues, errors during setup
Lack of user-friendliness, difficulties in generating labels
Unhelpful customer support, causing disruptions to businesses

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (8 ratings)

Reviews with Text

  • 88% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 26, 2025

Store

SCENTIA

Using app

5 months

Total reviews

3

Average rating

3.3

1 / 5 Share

March 4, 2025

Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at [email protected] and provide more details about the problem. Thank You!

1 / 5 Share

Jan. 1, 2025

Not working, install and thats all...

Using app

12 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 25, 2024

3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"

Using app

11 days

Total reviews

5

Average rating

3.4

1 / 5 Share

July 3, 2024

Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.

Using app

8 months

Total reviews

2

Average rating

3.0

All reviews

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