Rating

1.0

feedback

9

Reviews

chart

#2,282

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    0%
  • Less than a month
    44%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users reporting various issues such as Apple Pay not working, login problems, errors during setup, address generation failures, and overall functionality issues. Customers have expressed frustration over the app not working at all, generating errors, duplicating orders, and having a confusing interface. The lack of responsiveness from the developer team and the poor user experience have led to significant business impact for some users, causing lost sales and customer dissatisfaction. Despite occasional periods of functionality, the app's overall performance and reliability are major concerns for merchants.

Highlights

App functionality issues including Apple Pay not working, login problems, errors during setup, and address generation failures
Negative impact on business with lost sales and frustrated customers
Confusing interface and poor user experience
Lack of responsiveness from developer team
Occasional periods of functionality but overall reliability concerns

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (1 ratings)
  • 1
    100% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 4, 2025

Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at support@mijora.lt and provide more details about the problem. Thank You!

1 / 5 Share

Jan. 1, 2025

Not working, install and thats all...

Using app

12 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 25, 2024

3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"

Using app

11 days

Total reviews

5

Average rating

3.4

1 / 5 Share

July 3, 2024

Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

April 12, 2024

Not working at all. Just not logging it and that's it.

Using app

24 days

Total reviews

1

Average rating

1.0

All reviews

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