Omniva shipping
Omniva Shipping
Rating
1.1
feedback
8
chart
#2,312
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users experiencing issues such as the app not working, failing to generate addresses during high traffic periods, and displaying errors that impact customer experience and sales. Users have reported problems with logging in, generating labels, duplicating orders, and encountering unfriendly interfaces. The app's updates have caused disruptions in functionality, leading to frustration and manual workarounds for managing orders. Customer support responses have been perceived as unhelpful and the overall user experience is criticized for lacking testing and user-friendliness.
Highlights
Rating Breakdown
All reviews
Oct. 25, 2024
3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"
July 3, 2024
Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.
Dec. 3, 2023
App was working, then not working anymore for a while as they were updating it. Then working again with a new unfriendly interface. Broken again for a time forcing us to contact clients to ask delivery pakomat prefered. Then working again. It feels not to serious. The only reason we use it in baltic region is because of its wide use there. But a bit of a pain to work with this app.
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