Omniva shipping
Streamlined Shipping Solutions for E-commerce Stores
Rating
1.0
feedback
8
chart
#2,513
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
25%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify Omniva plugin are overwhelmingly negative, with users experiencing various issues and frustrations. One common complaint is the app not working properly, with problems like Apple Pay not functioning when selecting pick up points, login issues after setup, and errors during high traffic periods. Users also criticize the lack of user-friendliness, design flaws, and difficulties in downloading generated labels. The customer support is seen as unhelpful and the overall experience is described as rushed and poorly tested. Despite fast delivery, many users are considering switching to another service due to the app's shortcomings.
Highlights
Review RSS Feed
All reviews
March 4, 2025
Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP
Hello, Leo, we're sorry to hear that You've experienced problems using the Omniva Shipping plugin. We would be grateful if You could share your case with us by contacting us at [email protected] and provide more details about the problem. Thank You!
Oct. 25, 2024
3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"
July 3, 2024
Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information." These issues are severely impacting Valensnutri.com's business, leading to frustrated customers and lost sales. Immediate action is required to resolve these problems. Thank you for your attention to these issues.
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