All reviews

Rating Breakdown

  • 5
    86% (70 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (9 ratings)

Reviews with Text

  • 100% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2021

Great help and problem solving from Geetika and her team. The app is working great now when they fixed the issues we had.

Using app

About 1 month

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Have to use this as there's no easy alternative, support from the team has been very good. Very helpful and still working on the sync but hopefully will solve the solution of getting our items onto onbuy thanks

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Excellent App extremely helpful support who are always there to help you out with any issues highly recommend!

Using app

6 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 7, 2021

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved. I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging. I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

Store

RueZone

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 24, 2021

Such an easy integration and can't stress how helpful the support team are. It makes all the difference.

Using app

27 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2021

The customer service is fantastic. They have helped configure our account, map the fields and publish our products on OnBuy. Really good communication and extremely helpful. Highly recommended.

Using app

12 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 17, 2021

Delighted with the support offered, was kept updated throughout, would highly recommend for all businesses. Thank you

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2021

Provided great support and help to me in uploading the products. very prompt. Would highly recommend them

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

I used this app to sell our products. The customer support is wonderful, always ready to help and solve any problem.

Store

DREAMON

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2021

Great onboarding process with super helpful team to make sure my product feed is working correctly. The customer support advised me how to import my products correctly, there were a couple synchornisation issues to overcome and then my products were all imported to OnBuy after a couple of days. This has saved me hours of time importing each Sku on by one and would definitely recommend.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 19, 2021

Contacted them for assistance as I needed help. The team solved a problem quickly for me and was quick to respond and assist me directly through a phone call with help regarding using the application.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

May 19, 2021

The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2021

Amazing support from the team no matter what time of the day. They really do care about making sure you are happy and that your products are uploaded correctly including remediating any issues. They are very supportive in taking recommendations and feedback for additions to the product.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2021

Very good support good app, the team setup a whatsapp group which was very helpful to resolve integration issues. Thanks

Store

ISMOD

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2021

CEDcommerce is the Best Shopify Development Company I encountered in my long experience. They have far best SHOPIFY APP & unique in market, however what standout apart from technical aspect is their Support & lightening fast reverts on the queries. OnBuy project dedicated Team at CEDcommerce went above and beyond in solving your issues.They are highly knowledgeable and best I worked with in the market. Guided me step by step for product Sync, configuration and walk-through the best strategy to move ahead. I am so impressed with this Ced-OnBuy team I will be sure to strongly recommend them to my friends & business around. It's rare you get such great live support these days, Makes Life easier for us. Happy to be a customer :)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Great service by Geetika was a bit confusing to start with but works perfect now, keep up the good work

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

Customer support from Geetika is excellent. I was struggling with the terminology and she explained it really well. Thanks!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

I used Cedcommerce's onbuy app and the experience has been amazing. Very help and kind. Customer services was able to give additional information and solved complex problems Easy import products from shopify to app , easy listing to onbuy. app run very smooth and custom features are amzazing to customize products from the app without changing on my shopify store. I am going to set up more store. Thanks to CedCommerce onbuy team for their efforts

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)

Using app

13 days

Total reviews

1

Average rating

5.0