Cartly Slide Cart Drawer
Best Shopify Cart Drawer App with Cart Upsell for 2024
Rating
4.8
feedback
213
chart
#779
All reviews
Rating Breakdown
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Jan. 1, 2021
Very helpful quickly helped me fix my issue. Thank You The app itself needs work but does what it says it will do.
It's our pleasure to keep clients satisfied so feel free to contact us 24/7!
Dec. 13, 2020
Day one and app works effectively. I appreciate the part of the app that allows the add to cart to be skipped. A one product store benefits greatly from this function.
Thank you! Hope you'll keep enjoying the app for a long long time!
Dec. 12, 2020
The app works perfectly.... I'd also like to emphasize the quick feedback of Eugenia (support) for giving me the correct solution about a problem a had in my store related with the size of the button (website version) on Minimal theme. Thanks!!!
Thanks so much for your feedback! It's our pleasure to keep clients satisfied so feel free to contact us 24/7!
Oct. 28, 2020
HUGE js file that causes highly increased loading times on page. Uninstallation of the app doesn't remove this large JS file either.
Thanks for your feedback. We are extremely sorry that you've faced such inconvenience. We've already removed the app's leftover code and tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
Oct. 29, 2020
We enabled the app on our new store with the free version but unfortunately we were billed for a paid service in the first month. Sent an email to customer support and got a prompt revert. Alexander from customer support was able to revert the changes back to a free plan and charges were reversed. App is good and it does what is expected. Customer service was prompt and satisfactory. Giving 4 stars - deducting one star because the app does not display a warning when a paid plan is activated. Other than that - all good.
Thanks for your feedback and sorry that you've faced such inconvenience and confusion. The thing is that the app switches plan automatically once paid features are enabled. Anyway, no worries! We've already requested a charge reversal from Shopify in order to avoid any accidental charges. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon :)
Sept. 15, 2020
The customer service was very helpful! They were able to reply in a timely and very accommodating manner.
Thanks for your feedback, it's highly appreciated! :)
Sept. 11, 2020
I want to have one page check out I will increase conversion and decrease abondoned cart ...........
Thanks for your feedback and sorry that you've faced such confusing situation. We've contacted you via email in order to discuss this case and help. Looking forward to your reply!
Aug. 28, 2020
Edit: The developer reached out and said we are not actually being charged, just approved up to the minimum tier of $9.95/30 days. I raised the score because it did work otherwise. If possible it should be updated so the free tier doesn't send an email saying that you approved charges on the free their of an App. Installed the app on the free tier and then I get an email saying I approved it at $9.95/30 days? like WTF
Thanks for your feddback and sorry that you've faced such confusion. We would kindly inform you that the app needs the charge to be approved even if you are using the free plan. The thing is that if you decide to use the paid features and enable them, the app will switch plan to the paid one automatically, that's the reason why the charge should be approved beforehand. Anyway, sorry for inconvenience. We've contacted you via email in order to discuss the situation.
July 28, 2020
If you click on some features within the app, you are automatically put on to the paid plan without notice. You will then be billed monthly without any real notification that you've even accepted this. The app itself is great. If they put paid features in the proper place where you are notified before you are automatically upgraded that would solve this problem. There is also no way to downgrade within the app. So your only solution is to uninstall it.
Thanks for your feedback. Sorry that you've faced such inconvenience and confusion! We would kindly inform you that the app has an informational bar on top of the settings page that notifies users about paid features. Anyway, no worries! We have already requested a refund for you from Shopify :) Also, we've contacted you via email in order to discuss this situation.
July 29, 2020
how the way this app charge money is not clear, charge money without notification, really hate this kind of app. *update 30/7/2020, the developer has refunded my money, so I rise the star from 1 back to 3. I actually like the concept of the app, but there is no pop-up notification before charging money, newbie as me or others will click the pay function accidentally, please improve it.
Thanks for your feedback and sorry for such inconvenience. We would kindly inform you that the app has an informational bar on top of the settings page that notifies users about paid features. Anyway, no worries! We have already requested a refund for you from Shopify :)
July 15, 2020
The app says it has a free plan. But the moment you enable the app, you automatically get billed. Extremely poor and unprofessional way to making money.
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email in order to discuss this situation and find a solution but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
July 6, 2020
App looks good, however I wish there were more features available on the free version. Other than that it's pretty solid
Thanks for your feedback :)
Feb. 17, 2020
Great app and great client service !
Thanks for your feedback, it's highly apprecaited! Feel free to reach out to us if you face any issues, we are always ready to help :)
Jan. 27, 2020
excellent customer service very patient and went above board to help me done lots of changes and improvements for me definitely recommend 5 stars thanks again Eugenia you were great.
Thanks for your feedback! You are more than welcome, so don't hesitate to reach out to us in case of any difficulties! Good luck to your business :)
Jan. 20, 2020
Love this app and its awesome customer service! I used it to increase my conversions and add the buy now button and it works great!
Thanks for your feedback! We are so glad that you love it :)
Dec. 31, 2019
Great app, looks clean, does a great job and the staff are extremely helpful. I recommend it to anyone who wants an option to send customers directly to checkout.
Thanks for your feedback, it's highly appreciated! Please don't hesitate to contact us in case of any difficulties :)
Aug. 7, 2019
I wasn't sure how to install the app and received great customer service in getting it up and running.
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!
July 23, 2019
Unfortunately, I'm not able to use One-Click due to my subscription app not integrating with One-Click. The tech support is top-notch and extremely responsive. Every question I had received a thorough response and resolution. I HIGHLY recommend this app for anyone needing a direct to cart app. Thanks again for the phenomenal support!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Feel free to contact us if you need any help :)
July 12, 2019
Useability: my conversion rate went from 1.12% to 2.5% - I just doubled my business with this app. Support: Had an issue with the app, customer service fixed in within 24 hours. Very happy
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any assistance!
July 8, 2019
great app! helped me a lot with making the add to cart process better converting. super support! thanks a lot guys, keep on making those apps
We are most grateful that you took time out of your busy schedule to leave us a review. Please don't hesitate to contact us if you need any help!