Social Login by DevCloud
Automatic login and signup integration with social networks!
Rating
4.4
feedback
326
chart
#4,852
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
17%
-
Less than a year
48%
-
More than a year
28%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include great customer support, ease of use, and efficient social media integration. Users appreciated the quick resolution of issues by the support team and the seamless installation process. On the other hand, negative feedback focused on issues such as login difficulties, unresponsiveness from support, and challenges with cancellation. Some users also raised concerns about security and pricing discrepancies compared to other similar apps. Overall, the app seems to have a good set of features but needs improvement in areas like customer service responsiveness and login functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2024
Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.
Hi there, We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops. We sent instructions about how to disable it in Shopify. Here you have the instructions again: https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages Let us know any question, Happy to help
Feb. 14, 2024
Very hard to cancel. Nothing about delete or cancel in their FAQ, big pain.
Hi there, Thanks for using our app, we have a section in our FAQ for the uninstall process, you can check it out here: https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall Let us know any question about our app, Thanks
Feb. 9, 2024
Nice support. great app!
Thanks so much for your review! Anything we can help with just contact us!
Jan. 12, 2024
The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!
Hi there, Our app works automatically using the app blocks integration, there was an error in your store re-using the same integration code in different stores (maybe due to a theme code reuse). We apologise about the delay on your ticket, you received multiple responses to your support case trying to find the cause of issue.
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