DevCloud Social Login for Shopify

DevCloud Social Login

Automatic login and signup integration with social networks!

Developer
View on App Store

Rating

4.5

feedback

326

Reviews

chart

#5,357

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    17%
  • Less than a year
    48%
  • More than a year
    28%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects include great customer support, ease of use, and efficient social media integration. Users appreciate the quick resolution of issues and the helpfulness of the support team. On the other hand, negative themes include difficulties in canceling the subscription, unresponsiveness from support, and issues with login verification. Some users experienced problems with social login functionality, security concerns, and challenges in integrating the app with their existing systems. Overall, the app seems to have a good social login feature but needs improvement in terms of customer support responsiveness and ease of use for merchants.

Highlights

Great customer support and efficient social media integration
Mixed feedback with positive aspects like ease of use and negative aspects like login verification issues
Difficulties in canceling subscriptions and unresponsiveness from support
Security concerns and challenges in integrating the app with existing systems
Appreciation for quick issue resolution and helpfulness of the support team

Rating Breakdown

  • 5
    83% (272 ratings)
  • 4
    6% (21 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (6 ratings)
  • 1
    6% (20 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2024

Great Application for social media integration.

Store

zovomax

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2024

Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.

Using app

--

Total reviews

3

Average rating

1.0

Developer Reply

Hi there, We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops. We sent instructions about how to disable it in Shopify. Here you have the instructions again: https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages Let us know any question, Happy to help

1 / 5 Share

Feb. 14, 2024

Very hard to cancel. Nothing about delete or cancel in their FAQ, big pain.

Using app

--

Total reviews

7

Average rating

2.7

Developer Reply

Hi there, Thanks for using our app, we have a section in our FAQ for the uninstall process, you can check it out here: https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall Let us know any question about our app, Thanks

5 / 5 Share

Feb. 9, 2024

Nice support. great app!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! Anything we can help with just contact us!

1 / 5 Share

Jan. 12, 2024

The app is hard to use, no one replies to emails, and even the syndication module changes synchronously for each independent site, which bothers me when I run a small language independent site!

Using app

7 months

Total reviews

12

Average rating

4.0

Developer Reply

Hi there, Our app works automatically using the app blocks integration, there was an error in your store re-using the same integration code in different stores (maybe due to a theme code reuse). We apologise about the delay on your ticket, you received multiple responses to your support case trying to find the cause of issue.

All reviews

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