Users Insights & Social Login
The reviews for this Shopify app are quite mixed. On the positive side, many users appreciate the app's functionality and ease of use, with comments praising the reliable service, good support, and seamless integration. Customers also highlight the quick response times from the support team and the ability to customize social login buttons. However, there are several negative aspects mentioned as well. Some users faced difficulties in canceling subscriptions, encountered bugs and compatibility issues with Shopify themes, and experienced unresponsiveness from the support team. Security concerns were raised regarding customer data storage and login issues, leading to customer dissatisfaction and potential loss of sales. Pricing was also a point of contention for some users, with comparisons to other similar apps offering lower costs.
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***Update - This app was not the issue. The issue is with the new Shopify theme's not allowing Legacy option which is required by these apps. Looks like Shopify is going in the direction to fully integrate this feature across all themes at some point. For now, Google and Apple log in is available with New Customer Account setting in SOME regions. I guess we wait for that. I give this app 5 stars as it is a good app from the demo I viewed and wanted to install. This appears to be the best Social log in app on Shopify, but sadly, even after successfully installing the app with Savor theme, there are bugs. The account sign up / sign in page does not show selected social log in options, and when I try to edit account log in page with theme editor, it says: This page is not compatible with the editor due to one of the following issues: Page is redirecting to an unsupported URL Page failed to load due to an error I am working Shopify support to see if it is anything on Shopify end, and I have reached out to Devcloud support. I will report back with how that all goes.
I can't cancel the subscription.
Hi there, There is a help section for the uninstall: https://oneclicksociallogin.devcloudsoftware.com/index/faq/#uninstall We contacted you about this issue, Thanks
Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.
Hi there, We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops. We sent instructions about how to disable it in Shopify. Here you have the instructions again: https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages Let us know any question, Happy to help
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