All reviews

Rating Breakdown

  • 5
    71% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (4 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 16, 2024

Downloaded earlier today, didn't notice the "try it on a few products" before pulling the trigger on everything. That was before 9am. It did what it was supposed to do and covered all my product images in a very dark, very yucky looking watermark pattern. I couldn't get it to stop, nor could I change what it was doing, despite it saying "changes saved". It has been processing for nearly 12 hours now. I reached out to customer support early this morning via chat, claims they write back usually within 5 minutes, 12 hrs later, no response. I've emailed as well. Tried uninstalling, that didn't remove the water marks. It is ghastly and I can't very well advertise my page while it is in this state. Will perhaps change my review once they fix the issue.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 26, 2023

I'm warning shop owners of this plugin. It contains bugs which can have serious consequences on your business and sales. One day it resetted automatically and ALL images had the stamp "Your brand" all over the images. The store looks like a drop shipment store and the trust is gone. The sales from this day was also gone. The support is non-exisiting and total ignorant towards the issue. I do not recommend this plugin since it seems not to be tested and the support is very limitied when you will get this problem. Another issue with this plugin is that there is no built in resetting of images when deleting the app from your store. So if you delete the app all images will still have watermark and that could mean many hours of extra work.

Store

WHALLY

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 22, 2023

Never works. Also doesnt complete its watermark tasks and claims an error occured but will still come out of your quota. The team do not reply at all to any messages and any response given was to upgrade the account even further. We upgraded to the higher package price and it crashed every time and now is claiming to have used the entire quota and wants me to upgrade even more. This is shameful. No support, does not work and purely is there to force you to upgrade to the maximum package, even though it wont work. NOT SUITABLE for ANY Shopify stores.

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 8, 2022

Easy to use but servers are horrible. You can't use it while its loading and it takes literally hours

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We’re sorry that you were disappointed with the app – we try to provide the best we can possible but sometimes things happen out of our control. The servers are now upgraded and the process is significantly faster. I would like to kindly request you to give it another try. If there’s anything else we can do for you, please let us know!