BABY9 review for ONE: AI, Email & SMS Marketing
Aug. 6, 2023
Post-purchase upsell doesn't show if you're paying with apple pay or such. This is not highlighted in their main text. Who knows how many hidden "gems" are in this app. I'm surprised to see so many good reviews, though. https://help.one.store/en/article/one-click-upsell-tjronx/#4-shopify-limitations-on-one-click-upsell please don't contact me for 'offers' to change my review
Thank you for taking the time to share your feedback. It seems there's been a misunderstanding regarding the functionality of our post-purchase app within the Shopify framework. The challenge with post-purchase offers not being visible upon checkout when using certain payment methods like Apple Pay is, in fact, a known limitation imposed by Shopify. Therefore, no app on the Shopify platform including ours can offer a work around for Apple Pay and such. You can find more details about this limitation in Shopify's official documentation: https://shopify.dev/docs/apps/checkout/product-offers/post-purchase#limitations-and-considerations We genuinely value transparency and have taken steps to outline these limitations in our help desk documentation, as you've rightly pointed out. We understand that you'd prefer this information to be more prominently displayed, but due to the intricacies and number of features we offer, it becomes challenging to highlight every detail in our main text. Nevertheless, we take your feedback to heart and will consider ways to make such details more evident. We're here to assist and clarify any doubts you might have. We appreciate your understanding and hope you find the solutions that best suit your needs.
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