ONE: AI, Email & SMS Marketing
OneStore | AI-Powered Store | Shopify, TikTok, IG, YouTube
Rating
4.9
feedback
2,497
chart
#2,367
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
12%
-
Less than a month
20%
-
Less than a year
56%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the app's features, ease of use, and exceptional customer service. Many users highlighted the quick and helpful support they received from customer service representatives like Rissa, Lou, Prateek, and others. The app was commended for its functionality in email marketing, pop-ups, and SMS platforms. Users also appreciated the app's ability to help with abandoned cart recovery and customization options. However, there were a few negative reviews mentioning issues with pricing transparency and some limitations in features and design templates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 9, 2024
the one，I really like the customer service for this program. All the questions I asked were answered, and they even made a special video to help me understand better. It's really great!lou is so kind!!!
Aug. 23, 2024
This thing has it all - probably more than I need! A lot of it is really intuitive, but even if you find yourself stuck, the customer service is excellent. I had a question and was quickly helped by Rissa. Not only did Rissa sort out my issue, but also went above and beyond by delivering additional elements to me that I thought I'd have to go outside to another third party to get. I've just started delving into this app, but I'm looking forward to figuring out everything it can do!
Aug. 1, 2024
I highly recommend the ONE app to anyone interested in updating their marketing plan. We started with them recently and I have been extremely pleased with their service. Their customer service has helped me anytime that I have questions about the app and they never hesitate to respond, no matter what time we reach out to them.
July 17, 2024
so far do love the experience with this app, and appreciate so much for Lou's support, really timely and big support, still explore more function with the app, and would like to recommend it to friends~
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