ONE: AI, Email & SMS Marketing

June 27, 2024

Their customer service team is very helpful! I had many questions and had issues implementing some things but they were quick to help!

June 14, 2024

After struggling with multiple email marketing platforms and facing deliverability issues, ONE came to the rescue. Their platform not only excels in design, but also boasts exceptional customer support. The time and energy saved by their support team have been invaluable. For any Shopify user seeking a user-friendly, feature-rich email and SMS platform, I highly recommend ONE. 10/10. Special thanks to Prateek and Rissa for their incredible kindness and assistance.

May 15, 2024

an amazing app for popups on your website. great customer service. highly recommend it

May 6, 2024

This guys are simply awesome, they helped me solve errors in the installation of my automations, they even made recommendations aligned to my website, they responded quickly and solved all my doubts and problems in a matter of minutes. I definitely recommend them for your store. i love you guys. blessings.

April 11, 2024

The best app and support on Shopify!

March 27, 2024

I have only good things to say about this product and also the support team behind it. I had very good support by LOU that helped me alot if I had any issues. I REALLY Recommend this app. The APP is great and also the support! 5/5 Stars from SWEDEN

March 18, 2024

Rissa was amazing and helpful

March 15, 2024

I absolutely loved my experience with the support team. I just had some technical problems, and not only they made the fix a breeze, but I managed to learn new stuff as well. I want to thank Rissa in particular. She was the one helping me out there - friendly, speedy, and accurate. Much appreciated.

March 8, 2024

Cette app est juste géniale!!! Tombée par hasard dessus, je cherchais un équivalent voire mieux de ce que j'avais avant et Boom! Une tuerie! Sans parler du service client hyper opérationnel et réactif (merci Rissa!!). Simple même pour débutant! Je recommande x1000% Hâte de me l'apprivoiser :)))

Feb. 21, 2024

As a chief officer for a 8yr old ecommerce company. I always check with Shopify apps periodically to improve the store. I've been through 10 email marketing apps, last one i've uninstalled is Mailchimp, not as user friendly and cost more. ONE email marketing is the best email app you'll find to date, hand down. it's the only app you'll need to grow.

Jan. 31, 2024

Amazing app, the support was helpful and really helped me to addapt the pop up according to our individual requests.

Jan. 30, 2024

So this more of a review for the customer service that I have been receiving so far. They literally are like a close friend who is just hella knowledgeable with the interface. You ask and they try to help you out as much as possible. this review is mainly for RISSA! She help me get my sms running smoothly. She had grace and such a positive attitude. THANK YOU RISSA! definitely made me feel like I'm part of the One fam

Jan. 16, 2024

Very useful app! Rissa helped me a lot, kind and expert support! Highly recommended!

Jan. 3, 2024

I like this app better than smsbump and klavyio, in my perspective of just starting out it is cheaper and offers a lot of value with their free/cheaper plans. It's beginner friendly and easy to understand unlike other marketing apps where they're a little hard to work with. Their customer service it's good, I had a problem and it took us a while to figure it out lol but Rissa stuck with me every step of the way until it was fixed!

Jan. 2, 2024

Dec. 4, 2023

Just had an amazing experience with Patricia with One. Talk about professionalism. patience and knowledge. She is a rock star! Diagnosed the problem and resolved it all. Most importantly, she did it being able to decipher my primitive grunts about the issues I was having! Give her a raise. That's the kind of service every store owner looks for when trying to get things right. 5 Star service! Thanks Patricia!!!

Dec. 1, 2023

ONE has everything I was looking for my business! Their customer service is amazing, patient, and have great communication skills. Big thank you to Lou for helping me solve two big issues that we had. We got it resolved smoothly and I am very happy! Thank you!

Nov. 30, 2023

Nice App +The customer service is really what makes this app superior.

Nov. 28, 2023

I am a new shop owner, and the One App helps me a lot! It's relatively easy to handle and if you still have difficulties, the support team is there to help. I can only recommend it.

Nov. 27, 2023

Needed help with my pop-up form and Klaviyo integration. Estimated answer was 27 minutes, but I got one within 1 minute and together with Kate, we solved it all in 10 minutes total. She even added some additional tips for my mails and pop-up form so that it converts better. Much appreciated and I highly recommend this app!