Zoya & Fatima review for ONE: AI, Pop Up, SMS Marketing

Thank you for sharing your feedback and I would like to address your concerns regarding the subscription prompt. The Shopify App listing does mention that our free plan is only available for partner stores and developer stores, hence, your store type is ineligible for free plan. However, we do offer a 10 days free trial and if you cancel the subscription before the trial ends, you won’t get charged. It seems we may have missed the opportunity to assist you, as we didn’t see any record of you reaching out for support. We’re confident we could have addressed your concerns and guided you through the platform as we understand it might be overwhelming getting used to a new software. If you change your mind, please do not hesitate to contact us at [email protected] or +1 4154888859 and we will be more than happy to assist you with the app setup. Best, ONE Team