Caulí Beleza Natural review for ONE: AI, Pop Up, SMS Marketing

1 / 5

April 7, 2024

The moment you install the app they require phone verification and send you to another saying your store is not qualified for the free plan. If it's not free, they should make it clear.

Using app

4 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for sharing your feedback and I would like to address your concerns regarding the Free plan. The Shopify App listing clearly mentions that our free plan is only available for partner stores and developer stores, hence, your store type is ineligible for free plan. However, we do offer a 10 days free trial and if you cancel the subscription before the trial ends, you won’t get charged. For the phone verification, it’s simply a common 2-factor authentication step to secure your account. However, we understand that it might cause our users to feel uncomfortable sharing their phone number. I’m pleased to inform you that the phone verification step was removed to make our onboarding smoother. By the way, it seems we may have missed the opportunity to assist you, as we didn’t see any record of you reaching out for support. We’re confident we could have addressed your concerns and guided you through the platform. If you change your mind, please do not hesitate to contact us at [email protected] or +1 4154888859 and we will be more than happy to assist you with the app setup. Best, ONE Team

ONE: AI, Pop Up, SMS Marketing for Shopify
ONE: AI, Pop Up, SMS Marketing
4.8 star
1,043 reviews

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Developer
Shopify App Store