Billy loves Audrey™ review for OneMobile ‑ Mobile App Builder

Hi Billy loves Audrey™'s representative, Here is Joe from the OneMobile team. First of all, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating that situation must have felt. We’ve carefully reviewed your case regarding the Instagram Feed block. The issue was not that the app required an upgrade in order to remove the Instagram Feed block. After the block was removed, the system requested an upgrade because there were still other blocks/elements in your app that are available only under the BrandUp plan. That’s why the “Publish to app” action triggered the upgrade requirement. We understand that plan limitations can sometimes feel unclear or restrictive, and we sincerely apologize if this caused confusion or disappointment — that was never our intention. We truly value your business and would love the opportunity to support you again. If you’re open to giving the app another try, we’d be happy to offer you a 50% discount on the first month of the BrandUp plan so you can fully explore its features and see if it’s the right fit for your needs. Our team will personally assist you during the process to ensure everything runs smoothly. And of course, if you feel satisfied with the experience afterward, we would greatly appreciate any update to your review — but most importantly, we just want to make sure you’re happy with the product. Please let us know if you’d like us to activate the discount for you. We’re here to help. Best regards, Joe The OneMobile Team