All reviews

Rating Breakdown

  • 5
    96% (77 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 91% (73)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

Great support, Ricky was of great help solving my problem

Store

Hushdry

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Great support from Ricky 10/10, overall amazing app

Store

Eclipse

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

fast response great help

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

10/10 service

Store

Lumexo

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Pixel funcionando corretamente e com bom desempenho, utilizo no google ads! Suporte (Ricky) atencioso e resolveu todas as minhas dúvidas.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Hola, el pixel funciona correctamente y el soporte me ha ayudado en todo momento. ¡Lo recomiendo!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

muchas gracias a ricky por su servicio profecional

Store

trepoli

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 26, 2025

The app doest work with the event purchase waste of time

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Hi Brumatta Store Admin, This is the OnePixel Support Team. We’re truly sorry to hear about the frustration you experienced, and we sincerely apologize for the inconvenience caused. After reviewing your feedback, we’d like to clarify the situation regarding the purchase event not working on your custom checkout page. At the moment, OnePixel is designed to work specifically with Shopify’s default checkout. This means that purchase event tracking may not function properly if the checkout process is customized or managed by another app. That said, your feedback is extremely valuable to us. We’ve shared it with our Product team so they can consider ways to improve compatibility in future updates. We’ll make sure to keep you informed if there’s any progress on this. In the meantime, we’ve also reached out to you via email with more details and possible next steps. Please take a moment to check your inbox and reply so we can continue assisting you and do our best to resolve the issue. If you have any further questions, feel free to contact us via live chat or email us directly at [email protected] and we’re always happy to help. Best regards, The OnePixel Team

5 / 5 Share

Sept. 17, 2025

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

I was very happy to receive Julie's help. She listened to me patiently and actively helped me solve the problem! 5 stars!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

I have just installed the app. Installation and setting is cearly explained. But besides that I needed as well to talk to the team behind it to make shure that I set things correctly. For the first time Ricky gave me a clear and stright to the point answer. After that Julie helped me with understanding the set up and testing process. She answered all my questions promptly and clearly and due to this I have pixels installed and as well their team helped me to check if everything is working. The app itself is an all-in-one pixel tracking solution that allows to easily add multiple pixels to your Shopify website with conversion-API support. Thank you guys for great support and great app.

Store

neleti

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Bon support réactif et utile réponde a l'instant et ultra rapide

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

The customer support service has been very attentive and patient in helping me to manage the whole process of operation and control after the installation of the application. it's great to have support and instant response. Ricky has helped me a lot in this process. thanks for everything.

Using app

About 18 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Merci à ricky le meilleur support que j’ai reçu merci au service qui est au top du top

Store

Ma boutique

Using app

--

5 / 5 Share

June 19, 2025

I tried one pixel before but it’s hard to navigate and they don’t have the option of separating pixels on every product, only app that does this in pixelify.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

J’ai été accompagné par Julie, dont l’écoute et le professionnalisme ont fait toute la différence : elle a su répondre à chacune de mes questions avec rapidité et gentillesse. Grâce à elle, la prise en main de l’application a été un véritable jeu d’enfant. Un grand merci à toute l’équipe, et tout particulièrement à Julie !

Store

ORILYAN

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Review was great, I feel confident that my problem was solved. Thank you so much, 5 out of 5

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

We have used this app now for months works great! we had to reach out to support to make sure we set things up correctly and had Ricky who was wondering in assisting us. they got back to us in less than a minute and checked everything was ok and went further to test things for us to reassure we did everything ok

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

ok

Using app

3 days

Total reviews

5

Average rating

5.0