α OnePixel: Facebook Pixel API
OnePixel - Powerful Google, Facebook & TikTok Pixel
Rating
4.7
feedback
83
chart
#76
All reviews
Review RSS Feed
Nov. 13, 2025
Hola, el pixel funciona correctamente y el soporte me ha ayudado en todo momento. ¡Lo recomiendo!
Sept. 26, 2025
The app doest work with the event purchase waste of time
Hi Brumatta Store Admin, This is the OnePixel Support Team. We’re truly sorry to hear about the frustration you experienced, and we sincerely apologize for the inconvenience caused. After reviewing your feedback, we’d like to clarify the situation regarding the purchase event not working on your custom checkout page. At the moment, OnePixel is designed to work specifically with Shopify’s default checkout. This means that purchase event tracking may not function properly if the checkout process is customized or managed by another app. That said, your feedback is extremely valuable to us. We’ve shared it with our Product team so they can consider ways to improve compatibility in future updates. We’ll make sure to keep you informed if there’s any progress on this. In the meantime, we’ve also reached out to you via email with more details and possible next steps. Please take a moment to check your inbox and reply so we can continue assisting you and do our best to resolve the issue. If you have any further questions, feel free to contact us via live chat or email us directly at [email protected] and we’re always happy to help. Best regards, The OnePixel Team
Sept. 13, 2025
Incredible service from Julie! She was patient, attentive, and genuinely committed to helping me. Truly appreciated — 5 stars!
Sept. 5, 2025
I was very happy with Ricky's help, He helped me setup the app correctly and test the events works properly, A special thanks to him for his effort and time..
Sept. 5, 2025
Useless app. It can't report purchases unless you pay for a paid plan. Waste of time
Hi there, This is support team from OnePixel. We saw your review and would like to clarify a few important points. Our pricing plans and feature availability are stated very clearly on both our app listing and within the app itself. Advanced features such as Conversion API for tracking accuracy are part of the paid plan, and this has always been communicated upfront to ensure transparency. To make sure every user has the opportunity to evaluate the full value of our app, we also provide a 7-day free trial where all premium features, including Conversion API for checkout events, are fully accessible before any payment is required. When you reached out to our support team, we explained this thoroughly and guided you through the options available. We take pride in being transparent and supportive, and we believe the free trial plus clear plan details give every user the ability to decide whether the app meets their needs. We hope this clears up any misunderstanding, and while we regret that your experience didn’t meet expectations, we feel confident that our team provided accurate information and fair access to all features. Best regards, OnePixel team
Aug. 22, 2025
I was very happy to receive Julie's help. She listened to me patiently and actively helped me solve the problem! 5 stars!
Aug. 20, 2025
Aug. 15, 2025
I have just installed the app. Installation and setting is cearly explained. But besides that I needed as well to talk to the team behind it to make shure that I set things correctly. For the first time Ricky gave me a clear and stright to the point answer. After that Julie helped me with understanding the set up and testing process. She answered all my questions promptly and clearly and due to this I have pixels installed and as well their team helped me to check if everything is working. The app itself is an all-in-one pixel tracking solution that allows to easily add multiple pixels to your Shopify website with conversion-API support. Thank you guys for great support and great app.
Aug. 5, 2025
The customer support service has been very attentive and patient in helping me to manage the whole process of operation and control after the installation of the application. it's great to have support and instant response. Ricky has helped me a lot in this process. thanks for everything.
Aug. 1, 2025
Merci à ricky le meilleur support que j’ai reçu merci au service qui est au top du top
Store
Ma boutique
Using app
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May 23, 2025
J’ai été accompagné par Julie, dont l’écoute et le professionnalisme ont fait toute la différence : elle a su répondre à chacune de mes questions avec rapidité et gentillesse. Grâce à elle, la prise en main de l’application a été un véritable jeu d’enfant. Un grand merci à toute l’équipe, et tout particulièrement à Julie !
Feb. 27, 2025
We have used this app now for months works great! we had to reach out to support to make sure we set things up correctly and had Ricky who was wondering in assisting us. they got back to us in less than a minute and checked everything was ok and went further to test things for us to reassure we did everything ok