The Gems Company review for OnePixel Facebook Pixel,TikTok
Dec. 24, 2022
Do not install. Not a good app. It is based in china and they force you to leave a review by first asking you if you need help and then ask to leave a review. Their support is great, however I think the problem lies that this company is based in China. They have practically all access to your code and they will be able to spy on your products. IT DOES NOT HELP WITH FACEBOOK ATTRIBUTION OR TRACKING IN ANY WAY WHATSOEVER. Trust me it'll save you alot of pain in the ass an lots of wasted revenue testing products. Trackify is the best app for that on the shopify app store. Its extremely confusing and their support takes some time, but their tracking capabilities are 100x this... and it is a USA software. Hope this helps guys.
Hi The Gems Company store admin, Here's Windy from OnePixel. Thank you so much for your feedback about our app. Firstly, we really apologize for any inconvenience you have when using our app. However, I believe there is a misunderstanding here. Please let me give you a clarification about our app. Our headquarter is in Vietnam, you can check it by searching "Onecommerce" on Google. Our app entirely complies with Shopify's requirements for security and safety. This is why our app can appear in the Shopify listed app. For all pixel apps, the core function is automatically inserting the pixel code into your website to track the events instead manually inserting code by yourself (you need to have IT knowledge to do that manually). And importantly, this action still complies with Shopify's security and safety policies. Moreover, our app has a Conversion API feature that creates a direct connection between your marketing data and the systems which helps optimize ad targeting, decrease cost per action, and measure results across Meta (Facebook) technologies. Please refer to this article for more information: https://help.socialhead.io/en/article/why-conversion-api-server-side-api-is-so-important-rajzsh/ Regarding the issue that you are having, maybe the reason is the OnePixel app embed has not been turned on or the conflict code with the theme. In this case, we sent you an email, please check it and reply to us, we will try our best to support you. If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Windy OnePixel by OneCommerce
