All reviews

Rating Breakdown

  • 5
    86% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2024

Super! We've been using OneSignal for several years when we had our shop using the awful WordPress platform. Great to find it is available on Shopify; too! Easy and simple to use - and works flawlessly!

Using app

--

Total reviews

74

Average rating

4.0

1 / 5 Share

Sept. 28, 2022

Since 2020 we use this app & we get 50k plus subscribers, and then 1 day we log in to the app, and all is gone. all subscribers are gone and the support team said " are you sure you used our app before" No one even trying to help us, and the app is fully stopped working on our website. Totaly bulshitt

Using app

About 2 years

Total reviews

3

Average rating

2.3

3 / 5 Share

Dec. 17, 2020

Unfortunately we will have to change this app because: 1) we cannot manage UTM setting, we have to manually add them in every campaign 2) we cannot segment people considering purchased products or visited pages like we can do with other platforms... 3) we cannot see a preview in all browsers and mobile/desktop version 4) we cannot plan push notification (there is not a publishing end date)

Store

Salugea

Using app

About 2 months

Total reviews

9

Average rating

4.6

2 / 5 Share

Oct. 7, 2020

Worst push notification in the marketplace. It lacks a lot of important features. Not easy to use and not fully customizable. Poor experience.

Using app

3 months

Total reviews

3

Average rating

2.7

Developer Reply

Hi. I'm the CEO of OneSignal and I'm very sad to see that you had a negative experience with this app. Our team and I really care about making sure everyone has a great experience with us. We recently made a ton of improvements, including speeding up the load times of the app, fixing some small bugs, updating the setup instructions to make them clearer, adding a "Back In Stock" notification feature, and much more. There's more we want to add, which is why the app is being offered for free for now. There's also a bunch of advanced customization options, but some of these require guidance from our support team. I'd love to know what features you found lacking so we can make things right, or at least know if we might have missed anything important? I sent you an email and I hope to hear back from you.

5 / 5 Share

Aug. 20, 2020

Best customer service ever. The fastest possible. All my queries were answered within 30 minutes I'm so happy.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

The team took great care in making sure I was up and running in no time, simply awesome. Thanks guys for all your help, A+ customer service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Very easy to set up and pays for itself fast! Took only a few minutes to enable and now I can use web notifications to reach my visitors.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

It Works very well. It is very simple to use the features are easy to configure. In addition, I had a good assistance.

Store

Pampili

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Seems like a really nice app. At first it was a little confusing on how to set it up. But I could finally do it. Reached for support with some questions and they responded quickly. So far I recommend it.

Using app

19 days

Total reviews

9

Average rating

4.4

5 / 5 Share

July 30, 2020

Hands down one of the cleanest and easiest apps on the Shopify app store. It took me 2-3 minutes to set up my campings, and now I have successfully added another touch of conversion rate opitimization on my store.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

Great app and great support. Would absolutely recommend OneSignal for anyone needing to implement push notifications into their marketing strategy.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

June 8, 2020

Great app to let people know when items are in stock, sold out, for sales, and for abandoned cart recovery!

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2020

The OneSignal app is great! The app really helped increase my camera sales with their shopping cart abandonment web push notifications. The app was super easy to use and quick to install! I highly recommend it!

Store

OpenMV

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2020

Brilliant implementation. Looking forward to this one growing. The visible return is a powerful metric.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2020

I was glad to see OneSignal shopify app, the automation out of the box is so easy and just works! I've used their normal service (before the app) on few sites the web push, for few years. Excellent service and support!

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 18, 2020

So far so good. An avid fan of OneSignal for a long time. This integration is great and just adds more functionality to Shopify with the addition of cart abandonment. Highly recommended with a superb support team for any issues.

Store

Kalinko

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Very good app. Very easy to install and have it working. The service support very fast and very helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2020

OneSignal was so fast and easy to implement for our store and the push messages definitely drive incremental sales, which are quantified on the dashboard in an intuitive way. I highly recommend this app for Shopify stores.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

I've been using OneSignal for a while, and I am thrilled they now have a Shopify App. It makes it easy for me to engage my customers with push notifications, which drives a lot of business for Reptiles Lounge!

Using app

6 months

Total reviews

8

Average rating

4.5

5 / 5 Share

May 4, 2020

The fact that you can have all the information in one clean dashboard is very helpful. I really like the idea to keep customer engagement by tracking what's going on with your store live. Onesignal was great with push notifications and this was a no brainer to me to help my clients with their Shopify store.

Using app

About 1 year

Total reviews

1

Average rating

5.0