Rating
4.9
feedback
82
chart
#7,125
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
20%
-
Less than a month
50%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Many customers specifically mentioned Joseph and Thea as being extremely helpful, patient, and knowledgeable. They were able to assist with syncing inventory, resolving issues, and providing guidance throughout the process. Customers appreciated the quick response times and the willingness of the support team to go above and beyond to ensure their needs were met. The app itself was also praised for its seamless integration, robust features, and ease of use. Customers found it simple to set up and appreciated the automatic SKU generation. However, some customers mentioned minor issues such as the app not placing items into their respective categories in Clover. Overall, the positive reviews highlight the exceptional customer service and the effectiveness of the app in syncing inventory between Shopify and Clover.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 19, 2023
The customer service representative Thea was amazing, she helped me fix my issue right away and gave me really good advice on managing my inventory. This app is amazing. Its a relief knowing they have support available anytime when you run into trouble. Thank you for making this process easier.
Hello! Thank you so much for your time and for this awesome feedback! Please don't hesitate to reach out to us anytime. Have a great weekend ahead.
Jan. 16, 2023
Rakt has ruined many websites! They deleted my entire shopify on "accident", and now the ap has many glitches. They told me to uninstall, and reinstall. When i did uninstall they deleted the quick sync ap! Told me that everything i paid (had a year paid up) is gone, and I have to erase ALL my items, and go find a different ap! then, I find this alternative version of the ap! They literally shut down my business, and then screwed me over on purpose! AVOID ANYTHING BY RAKT, THEY ARE ROOKIES WITH NO REMORSE!!!!!!!!
Oct. 12, 2022
Thea at CloverSync went above and beyond on countless occasions to make sure all my questions were answered and my process was as quick and easy as possible. As a retail store looking to expand online I did find this syncing process very helpful in transferring data and inventory. Unfortunately the variants of styles split into their own individual items but that was a Clover programing issue not the syncing process. Thea worked with me to better understand why this happened and offered to assist in condensing the split items. I cannot say enough good things about the amount of support and effort put forth to solve this issue and I would highly recommend this syncing platform. As a non-tech person the 24/7 help center was a godsend!
Thank you so much for this wonderful feedback. It has been a pleasure assisting you all this time and thank you also for all the efforts you have done up until now. Thank you for trusting me in handling your account and for continuously using our product. I'm just always here whenever you need any help. - Thea
Oct. 11, 2022
Great helpful assistant who answered all of my concerns and questions. She basically set up my entire account for me
Thank you for this great feedback. I'm happy I was able to answer all of your questions and It's a pleasure assisting you! Just sit back and relax, let us do all the work.
Sept. 14, 2022
Customer support was very helpful and knowledgeable on helping with syncing products form Shopify to Clover.
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