Rating

5.0

feedback

25

Reviews

chart

#781

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    40%
  • Less than a month
    40%
  • Less than a year
    16%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the great support team and simple installation process. Customers appreciate the seamless integration with other apps, the helpfulness of the customer support team, and the ease of use of the app. Many users specifically mention the outstanding assistance provided by team members like Hazel and Eli, highlighting their professionalism and quick problem-solving skills. The app is commended for its practicality, usefulness, and effectiveness in increasing average order value and conversion rates. Some users also mention the potential for future improvements in terms of additional features and layouts for upselling products.

Highlights

Positive customer support and assistance
Ease of use and practicality
Effective in increasing sales and conversion rates
Potential for future improvements
Seamless integration with other apps

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2025

Great support team and simple installation process.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I’m really glad I could help with your customizations and that you’re enjoying OneTick. It was a pleasure chatting with you, and I truly appreciate the opportunity to assist. If you ever need anything else, please don’t hesitate to reach out—I’d be happy to help! Wishing you a fantastic day! Elias | Ecomate Team

5 / 5 Share

April 1, 2025

Hazel was brilliant.

Using app

6 days

Total reviews

9

Average rating

4.9

Developer Reply

Hi Tim, Thank you so much for the 5-star review! I'm really glad we could help set up the product offer just the way you wanted on your PageFly page. It’s always a pleasure to support merchants with custom touches like this. If you ever need anything else, feel free to reach out—we're just a message away! Have a lovely day and take care! Hazel | Ecomate Team

5 / 5 Share

March 20, 2025

I searched for a long time for an app that would work seamlessly with all our other apps. They even added translations for each country—truly a great app and amazing people! Hazel helped me, and she deserves a 10/10.

Using app

About 12 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Rok, Thanks so much for the awesome review! 😊 I'm really glad to hear that OneTick’s been working well with your other apps, and that the translations are helping out—it's great to know we’re making things easier for you. If you need anything else or have any questions, feel free to reach out anytime. We're happy to help! Have a lovely day ahead! Hazel | Ecomate Team

5 / 5 Share

March 13, 2025

Atención impecable. Total implicación en mejoras y necesidades para adaptar la aplicación a mi tienda. Me han atendido fuera de horario en todo momento, con mucha paciencia y dedicación y han tenido en cuenta todo lo que necesitaba. Aplicación sencilla pero muy práctica, útil y fácil de configurar. Totalmente recomendable.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hola Andrea, ¡Muchas gracias por tu maravillosa reseña de 5 estrellas! Tus amables palabras significan muchísimo para nuestro equipo, y estamos encantados de haber podido ayudarte. Sé que siempre hay margen de mejora y de verdad agradezco tu paciencia y comprensión. Nos esforzamos por optimizar la aplicación para que se adapte mejor a las necesidades de tu negocio y te ayude a aumentar tus ventas. Si necesitas algo, no dudes en escribirnos. ¡Estamos a solo un mensaje de distancia! ¡Que tengas un fantástico fin de semana, y cuídate, Andrea! ❤️ Hazel | Ecomate Team

5 / 5 Share

Feb. 24, 2025

The customer support team is very helpful! Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a wonderful review! I'm glad we could assist you with your custom request—it shows us there's still more we can do to improve the app and better meet your needs. We're always here to help, so if you ever need assistance, please don't hesitate to reach out to our support team. Wishing you an awesome day ahead! Hazel | Ecomate Team

All reviews

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