Rating

5.0

feedback

17

Reviews

chart

#1,159

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    29%
  • Less than a month
    35%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for the OneTick app are overwhelmingly positive, with users praising its upsell tick box feature, easy usability, and excellent customer service. Customers appreciate the quick and efficient support provided by the app's technical team, particularly mentioning helpful individuals like Elias, Hazel, and Max. The customizable add-on checkbox and smart product offers have been successful in increasing average order value and boosting sales. Users also highlight the app's clean design and potential for future functionality development. However, some users suggest improvements such as adding the option to choose product variants for upsell and displaying upsell products on more pages like the cart page and thank you page.

Highlights

Positive customer service experience and quick technical support
Effective upsell features and increased average order value
Easy usability and clean design
Potential for future functionality development
Suggestions for improvements in product variants and display options

Rating Breakdown

  • 5
    100% (17 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 28, 2024

Great app, Great service

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

OneTick help us a lots of creating upsell tick box, somewhere they can't fit with our theme at the first time but their CS and technical team were very quickly to support us and solve the problem, now it works perfecly. Highly recommend if you're finding an upsell tick box app

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

I am truly glad to see your review in our app store. Thank you so much for your kind words and your continued trust in Ecomate. Your trust and satisfaction is what drives us forward. Rest assured that we will keep on improving our services for valued Ecomate users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Ecomate Team

5 / 5 Share

Oct. 31, 2024

Great app with essential basic features for upselling you might need for your store. Easy to use. Awesome customer service. Eli helped me a lot while I was trying to set up my very first offers.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

Developer Reply

Hi, thank you so much for your kind words about our app. We're happy the problem was solved to help you to set up in app. If you need help with the app in the future, please let us know, and we'll be more than happy to help. Thank you so much again for this. Eli - Ecomate Team

5 / 5 Share

Oct. 8, 2024

Will recommend to others merchant...

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your generous review! Your satisfaction is truly what drives us forward. We are always here to assist you. If there's anything you need help with, please feel free to reach out to our support team. Have a great day and take care! Hazel | Ecomate Team

5 / 5 Share

Oct. 7, 2024

The customizable add-on checkbox and smart product offers have made a huge difference in increasing our average order value. After implementing the app and adding a quirky product like 'selling the rain water,' we saw our profit margin, net profit increase.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, I’m thrilled to hear that OneTick has helped you increase your profits! This is exactly what we strive for—helping merchants boost their sales through our features. Rest assured, we will continue improving our services for valued users like you. We’re always here to assist, so if there’s anything you need, feel free to reach out to our support team. Have a fantastic day ahead! Hazel | Ecomate Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more