All reviews

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2024

OneTick help us a lots of creating upsell tick box, somewhere they can't fit with our theme at the first time but their CS and technical team were very quickly to support us and solve the problem, now it works perfecly. Highly recommend if you're finding an upsell tick box app

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app with essential basic features for upselling you might need for your store. Easy to use. Awesome customer service. Eli helped me a lot while I was trying to set up my very first offers.

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Will recommend to others merchant...

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your generous review! Your satisfaction is truly what drives us forward. We are always here to assist you. If there's anything you need help with, please feel free to reach out to our support team. Have a great day and take care! Hazel | Ecomate Team

5 / 5 Share

Oct. 7, 2024

The customizable add-on checkbox and smart product offers have made a huge difference in increasing our average order value. After implementing the app and adding a quirky product like 'selling the rain water,' we saw our profit margin, net profit increase.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, I’m thrilled to hear that OneTick has helped you increase your profits! This is exactly what we strive for—helping merchants boost their sales through our features. Rest assured, we will continue improving our services for valued users like you. We’re always here to assist, so if there’s anything you need, feel free to reach out to our support team. Have a fantastic day ahead! Hazel | Ecomate Team

5 / 5 Share

Oct. 3, 2024

Customer care is fantastic. Elias assisted me and solved the problem with great professionalism.

Store

Perglou

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

I am truely glad to see your review in our app store. Thank you so much for your kind words and your continued trust in Ecomate. Your trust and satisfaction is what drives us forward. Rest assured that we will keep on improving our services for valued Ecomate users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Elias | Ecomate Team

5 / 5 Share

Sept. 7, 2024

Great app. Easy to use and just what I was looking for. Support was very helpful and answered all my questions and fixed my problems. Thank you

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you so much for your kind words about our app. We're happy the problem was solved to help you run your business smoothly. If you need assistance with the app in the future, please let us know and we'll be more than happy to assist you. Thank you so much again for this. Eli - Ecomate team

5 / 5 Share

Aug. 28, 2024

good support .

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a review! I'm glad that we were able to help you. If there's anything you need help with, please feel free to reach out to our support team. We're just a message away! Have a fantastic day ahead. Take care and thank you again! Hazel | Ecomate Team

5 / 5 Share

Aug. 9, 2024

Great app. Simple to use and a great support team. Highly recommend!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi António, Thank you so much for taking the time to leave us such a wonderful review! Your satisfaction is truly what drives us to continually improve and enhance your experience. We are always ready to assist you, so if there's anything you need help with, please feel free to reach out to our support team. Take care, and thank you again! Hazel | Ecomate Team

5 / 5 Share

July 28, 2024

Easy installation & served the exact purpose I was looking for my store. Kudos to their support team who quickly supported to resolve my queries.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Princy, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback truly means the world to us. If you ever need assistance, our support team is always here to help. We're committed to continuously improving our app and your experience with OneTick. Thanks again for choosing us. Wishing you continued success with your store! Hazel | Ecomate Team

5 / 5 Share

June 30, 2024

Very Easy to set up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience. Don't hesitate to reach out to us anytime you need help. We're just a chat away Have a fantastic day ahead and take care! Cookie | Ecomate Customer Satisfaction Manager

5 / 5 Share

June 12, 2024

Ottimo servizio di Customer Care! Ottima esperienza con l'assistente Hazel!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, Grazie per aver dedicato del tempo a lasciarci una recensione così meravigliosa! Sono felice che siamo stati in grado di aiutarti. La tua soddisfazione ci ha ispirato a continuare a migliorare i nostri servizi per i preziosi utenti OneTick come te. Siamo sempre qui per aiutarti, quindi se c'è qualcosa per cui hai bisogno di aiuto, non esitare a contattare il nostro team di supporto. Ti auguro una fantastica giornata. Abbi cura di te e grazie ancora! Hazel | Squadra Ecomate

5 / 5 Share

June 3, 2024

Hazel was AMAZING she solved an issue that nobody else could. she was patient and very clear in her communication and we are very happy she understood what we needed.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience. Don't hesitate to reach out to us anytime you need help. We're just a chat away 😊 Have a fantastic day ahead and take care! Hazel | Ecomate Team

5 / 5 Share

May 16, 2024

A spectacular app, it works very well and is easy to use. I had a problem, because I changed something in my store, but I contacted support, and Max and Hazel were extremely quick to resolve the problem, and they even improved something else in my store :-) . I highly recommend this app! 5 stars!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you so much for such a wonderful review! I'm glad that we were able to help you. Your satisfaction is truly what inspires us to keep improving our services for valued OneTick users like you. If you need help with anything, don't hesitate to reach out to us anytime. We're ready to assist you. Have a fantastic day ahead. Take care and thank you again! Hazel | Ecomate Team

5 / 5 Share

April 16, 2024

I've been using this app on my product page as a checkbox for customers to add add-ons, and it's truly outstanding! Most of my customers opt to include my special offer, such as a gift box or a product warranty, which has significantly improved my conversion rates and boosted sales. Additionally, I want to extend a huge thanks to Hazel for her incredible support! She helped me with the settings quickly and efficiently, providing fast support and excellent service. Thank you a thousand times, Hazel!

Using app

About 2 hours

Total reviews

22

Average rating

4.9

Developer Reply

Hi Michal, Thank you so much for your generous review! I'm happy that I was able to help you. I also enjoyed our conversation a lot; it was insightful and will help us improve the app to better suit your experience. Please don't hesitate to let me know if you need any assistance. I look forward to continuing to support your business’s success. Thank you again for choosing OneTick! Have a nice day and take care. Hazel | Ecomate Team

5 / 5 Share

Feb. 5, 2024

Extremely clean and well-thought-out design, displays nicely on the front-end and has lots of potential for new functionality in the future. Really well built for a free app, interested to see how the development progresses! well done guys!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a wonderful review! Your words have genuinely made our day and inspired us to keep improving our services for valued OneTick users like you. We are always here to assist you, so if there's anything you need help with, please feel free to reach out to our support team. Have a fantastic day ahead. Take care and thank you again! Hazel - Ecomate Team

5 / 5 Share

Jan. 26, 2024

This app is a useful tool for encouraging customers to add more products to their cart before checkout. It works smoothly and efficiently, but it could be improved by adding the option to choose product variants for upsell, display more on other pages like cart page, thank you page, post purchase... and offering diverse layouts for displaying upsell products. Overall, it's a valuable app for boosting sales and increasing customer engagement.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued users like you. Once again, thank you for the loving words you've shared, and thank you for being the best part of OneTick. If you have any questions or concerns, feel free to drop us a message. We are always ready to help you! Have a wonderful day, and take care! Cookie - Ecomate Customer Success Management Team