All reviews

Rating Breakdown

  • 5
    100% (24 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

April 1, 2025

Great support team and simple installation process.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Hazel was brilliant.

Using app

--

Total reviews

8

Average rating

4.9

Developer Reply

Hi Tim, Thank you so much for the 5-star review! I'm really glad we could help set up the product offer just the way you wanted on your PageFly page. It’s always a pleasure to support merchants with custom touches like this. If you ever need anything else, feel free to reach out—we're just a message away! Have a lovely day and take care! Hazel | Ecomate Team

5 / 5 Share

March 20, 2025

I searched for a long time for an app that would work seamlessly with all our other apps. They even added translations for each country—truly a great app and amazing people! Hazel helped me, and she deserves a 10/10.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rok, Thanks so much for the awesome review! 😊 I'm really glad to hear that OneTick’s been working well with your other apps, and that the translations are helping out—it's great to know we’re making things easier for you. If you need anything else or have any questions, feel free to reach out anytime. We're happy to help! Have a lovely day ahead! Hazel | Ecomate Team

5 / 5 Share

March 13, 2025

Atención impecable. Total implicación en mejoras y necesidades para adaptar la aplicación a mi tienda. Me han atendido fuera de horario en todo momento, con mucha paciencia y dedicación y han tenido en cuenta todo lo que necesitaba. Aplicación sencilla pero muy práctica, útil y fácil de configurar. Totalmente recomendable.

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hola Andrea, ¡Muchas gracias por tu maravillosa reseña de 5 estrellas! Tus amables palabras significan muchísimo para nuestro equipo, y estamos encantados de haber podido ayudarte. Sé que siempre hay margen de mejora y de verdad agradezco tu paciencia y comprensión. Nos esforzamos por optimizar la aplicación para que se adapte mejor a las necesidades de tu negocio y te ayude a aumentar tus ventas. Si necesitas algo, no dudes en escribirnos. ¡Estamos a solo un mensaje de distancia! ¡Que tengas un fantástico fin de semana, y cuídate, Andrea! ❤️ Hazel | Ecomate Team

5 / 5 Share

Feb. 24, 2025

The customer support team is very helpful! Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a wonderful review! I'm glad we could assist you with your custom request—it shows us there's still more we can do to improve the app and better meet your needs. We're always here to help, so if you ever need assistance, please don't hesitate to reach out to our support team. Wishing you an awesome day ahead! Hazel | Ecomate Team

5 / 5 Share

Jan. 20, 2025

Amazing customer support, they helped me a lot with customization as well. The app is great and also all the features.

Store

Derm

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Filippo, Thank you so much for your kind words! I’m really glad I could help with your customizations and that you’re enjoying OneTick. It was a pleasure chatting with you, and I truly appreciate the opportunity to assist. If you ever need anything else, please don’t hesitate to reach out—I’d be happy to help! Wishing you a fantastic day! Hazel | Ecomate Team

5 / 5 Share

Jan. 9, 2025

Great! I am grateful for your help.

Using app

3 days

Total reviews

11

Average rating

5.0

Developer Reply

We are happy to see your review in our app store. Thank you so much for your kind words and your continued trust in OneTick. Your trust and satisfaction is what drive us forward. Rest assured that we will continue to improve our services for valued Ecomate users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Ecomate Team

5 / 5 Share

Jan. 6, 2025

App does exactly what I need to. Support was quick to help when I needed assistance in repositioning the app.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, this is Eli from the Ecomate Customer Support team. Thank you so much for your kind words towards our apps. Your encouragement motivates us to strive for better product and service quality. If you have anything else you need assistance with, please don't hesitate to contact us, we're just a message away. Thank you so much.

5 / 5 Share

Nov. 28, 2024

Great app, Great service

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave us a 5-star review! 🤩 Your feedback energizes us and drives us to continuously improve OneTick to better suit your needs. Feel free to contact us if you need help with anything. We're just a chat away! Have a wonderful day ahead. Take care, and thank you again! Hazel | Ecomate Team

5 / 5 Share

Nov. 15, 2024

OneTick help us a lots of creating upsell tick box, somewhere they can't fit with our theme at the first time but their CS and technical team were very quickly to support us and solve the problem, now it works perfecly. Highly recommend if you're finding an upsell tick box app

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

I am truly glad to see your review in our app store. Thank you so much for your kind words and your continued trust in Ecomate. Your trust and satisfaction is what drives us forward. Rest assured that we will keep on improving our services for valued Ecomate users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Ecomate Team

5 / 5 Share

Oct. 31, 2024

Great app with essential basic features for upselling you might need for your store. Easy to use. Awesome customer service. Eli helped me a lot while I was trying to set up my very first offers.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

Developer Reply

Hi, thank you so much for your kind words about our app. We're happy the problem was solved to help you to set up in app. If you need help with the app in the future, please let us know, and we'll be more than happy to help. Thank you so much again for this. Eli - Ecomate Team

5 / 5 Share

Oct. 8, 2024

Will recommend to others merchant...

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your generous review! Your satisfaction is truly what drives us forward. We are always here to assist you. If there's anything you need help with, please feel free to reach out to our support team. Have a great day and take care! Hazel | Ecomate Team

5 / 5 Share

Oct. 7, 2024

The customizable add-on checkbox and smart product offers have made a huge difference in increasing our average order value. After implementing the app and adding a quirky product like 'selling the rain water,' we saw our profit margin, net profit increase.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, I’m thrilled to hear that OneTick has helped you increase your profits! This is exactly what we strive for—helping merchants boost their sales through our features. Rest assured, we will continue improving our services for valued users like you. We’re always here to assist, so if there’s anything you need, feel free to reach out to our support team. Have a fantastic day ahead! Hazel | Ecomate Team

5 / 5 Share

Oct. 3, 2024

Customer care is fantastic. Elias assisted me and solved the problem with great professionalism.

Store

Perglou

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

I am truely glad to see your review in our app store. Thank you so much for your kind words and your continued trust in Ecomate. Your trust and satisfaction is what drives us forward. Rest assured that we will keep on improving our services for valued Ecomate users like you. Please don't hesitate to let us know if you need help with anything at any time. We're just a message away! Have a wonderful day, and take care! Elias | Ecomate Team

5 / 5 Share

Sept. 7, 2024

Great app. Easy to use and just what I was looking for. Support was very helpful and answered all my questions and fixed my problems. Thank you

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you so much for your kind words about our app. We're happy the problem was solved to help you run your business smoothly. If you need assistance with the app in the future, please let us know and we'll be more than happy to assist you. Thank you so much again for this. Eli - Ecomate team

5 / 5 Share

Aug. 9, 2024

Great app. Simple to use and a great support team. Highly recommend!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi António, Thank you so much for taking the time to leave us such a wonderful review! Your satisfaction is truly what drives us to continually improve and enhance your experience. We are always ready to assist you, so if there's anything you need help with, please feel free to reach out to our support team. Take care, and thank you again! Hazel | Ecomate Team

5 / 5 Share

July 28, 2024

Easy installation & served the exact purpose I was looking for my store. Kudos to their support team who quickly supported to resolve my queries.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Princy, Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're enjoying our app and that it's meeting your needs. Your feedback truly means the world to us. If you ever need assistance, our support team is always here to help. We're committed to continuously improving our app and your experience with OneTick. Thanks again for choosing us. Wishing you continued success with your store! Hazel | Ecomate Team

5 / 5 Share

June 30, 2024

Very Easy to set up.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience. Don't hesitate to reach out to us anytime you need help. We're just a chat away Have a fantastic day ahead and take care! Cookie | Ecomate Customer Satisfaction Manager

5 / 5 Share

June 12, 2024

Ottimo servizio di Customer Care! Ottima esperienza con l'assistente Hazel!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, Grazie per aver dedicato del tempo a lasciarci una recensione così meravigliosa! Sono felice che siamo stati in grado di aiutarti. La tua soddisfazione ci ha ispirato a continuare a migliorare i nostri servizi per i preziosi utenti OneTick come te. Siamo sempre qui per aiutarti, quindi se c'è qualcosa per cui hai bisogno di aiuto, non esitare a contattare il nostro team di supporto. Ti auguro una fantastica giornata. Abbi cura di te e grazie ancora! Hazel | Squadra Ecomate

5 / 5 Share

June 3, 2024

Hazel was AMAZING she solved an issue that nobody else could. she was patient and very clear in her communication and we are very happy she understood what we needed.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words – they've made my day! I'm glad that we were able to help you with the issue. We strive to improve ourselves every day to enhance your user experience. Don't hesitate to reach out to us anytime you need help. We're just a chat away 😊 Have a fantastic day ahead and take care! Hazel | Ecomate Team