OngoingAI Subscriptions for Shopify

OngoingAI Subscriptions

Ongoing - Create Subscription Products on your Shopify Store

Rating

5.0

feedback

130

Reviews

chart

#5,291

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    18%
  • Less than a year
    46%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer service provided by Adriana and the team. Users appreciate the quick response times, personalized assistance, and willingness to go above and beyond to help with setup and troubleshooting. The app is praised for its user-friendly interface, ease of use in setting up subscriptions, and the flexibility it offers for different subscription options. Customers also highlight the seamless integration process and the proactive approach to tech support. Overall, users highly recommend the app for its functionality and the outstanding support provided by the team.

Highlights

Exceptional customer service and quick response times
User-friendly interface and ease of setup
Flexibility in subscription options
Seamless integration process
Proactive tech support

Rating Breakdown

  • 5
    100% (130 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 12, 2024

Fast support great service !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Sept. 13, 2023

We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉

5 / 5 Share

June 15, 2023

I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉

5 / 5 Share

May 31, 2023

Very useful, easy to use and convenient app. Developers are very helpful in responding to questions/concerns within a timely manner. They are very hands on in creating solutions and helping with any requests that we may have. We recommend this app for Subscriptions services.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more