Ongoing Subscriptions+ Bundles
Grow Recurring Revenue with Bundles & Subscriptions — no code
Rating
5.0
feedback
63
chart
#6,804
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
30%
-
Less than a month
29%
-
Less than a year
25%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer service, and flexibility. Many users highlighted the quick response times from the support team, particularly mentioning Adriana's helpfulness and responsiveness. Customers appreciated the personalized assistance they received, with some mentioning that the app creators went above and beyond to ensure a smooth setup process. The app's functionality, user-friendly interface, and the ability to customize subscription options were also mentioned as key strengths. Overall, users highly recommended this app for managing subscriptions on Shopify stores.
Highlights
Review RSS Feed
All reviews
Sept. 22, 2025
This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.
Huge thanks for the 5 stars! 🎉 We’re thrilled Ongoing Subscriptions is working well for your family business and that our team took good care of you. We work hard to make Ongoing the best Shopify Subscriptions app, and your feedback means a lot. If you ever need anything at all, just say the word and we’ll make it happen! 😁
Feb. 13, 2025
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
Thanks so much for the wonderful review! We're thrilled to hear that Ongoing has been an important part of your Customer Retention strategy. It’s always a pleasure working with you, and we truly appreciate your feedback and ideas for future development. We're committed to providing top-notch service and making Ongoing the best Shopify Subscriptions app. Feel free to reach out anytime—we’re always happy to help! 😊
June 3, 2024
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Using app
4 months
Total reviews
1
Average rating
5.0
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Sept. 13, 2023
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
June 15, 2023
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
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