Ongoing Subscriptions+ Bundles for Shopify

Ongoing Subscriptions+ Bundles

Ongoing: Grow Recurring Revenue with Bundles & Subscriptions

Rating

5.0

feedback

66

Reviews

chart

#6,407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    33%
  • Less than a month
    27%
  • Less than a year
    26%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Adriana and the ease of use of the app. Customers appreciate the prompt responses, personalized assistance, and quick resolution of any issues they encounter. The app is described as intuitive, user-friendly, and highly recommended for subscription services. Users highlight the hands-on approach of the developers in creating solutions and helping with requests. Overall, the app is seen as essential for running subscription services smoothly on Shopify.

Highlights

Excellent customer service and prompt responses
Ease of use and user-friendly interface
Highly recommended for subscription services
Hands-on approach of developers in creating solutions
Essential for running subscription services smoothly on Shopify

Rating Breakdown

  • 5
    100% (66 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 22, 2025

This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Huge thanks for the 5 stars! 🎉 We’re thrilled Ongoing Subscriptions is working well for your family business and that our team took good care of you. We work hard to make Ongoing the best Shopify Subscriptions app, and your feedback means a lot. If you ever need anything at all, just say the word and we’ll make it happen! 😁

5 / 5 Share

Feb. 13, 2025

This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).

Using app

About 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the wonderful review! We're thrilled to hear that Ongoing has been an important part of your Customer Retention strategy. It’s always a pleasure working with you, and we truly appreciate your feedback and ideas for future development. We're committed to providing top-notch service and making Ongoing the best Shopify Subscriptions app. Feel free to reach out anytime—we’re always happy to help! 😊

5 / 5 Share

June 3, 2024

Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)

5 / 5 Share

Sept. 13, 2023

We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉

5 / 5 Share

June 15, 2023

I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉

All reviews

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