Ongoing Subscriptions
Ongoing - Create Subscription Products on your Shopify Store
Rating
5.0
feedback
131
chart
#5,828
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
8%
-
Less than a month
17%
-
Less than a year
47%
-
More than a year
24%
Reviews Summary
The Ongoing app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Customers praise the app for its ease of setup, flexibility in managing subscriptions, and excellent customer support provided by Adriana. Many reviewers highlight Adriana's responsiveness, willingness to help, and quick problem-solving skills. The app is commended for its user-friendly interface, convenient features, and the ability to offer ongoing subscriptions to customers. Additionally, the prompt and personalized assistance from the Ongoing team, especially Adriana, is highly appreciated by users. Overall, the app is recommended for its seamless integration, efficient customer service, and the value it adds to businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 13, 2025
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
July 12, 2024
Fast support great service !
Thank you so much for the wonderful feedback! We are dedicated to making Ongoing the best app for Shopify Subscriptions, and it’s fantastic to hear that you had an awesome experience with our swift customer service. We're delighted that you’re enjoying our subscription management service. Your support and satisfaction mean the world to us! 😊🎉
June 3, 2024
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Using app
4 months
Total reviews
1
Average rating
5.0
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Sept. 13, 2023
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
June 15, 2023
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
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