OngoingAI Subscriptions
Ongoing - Create Subscription Products on your Shopify Store
Rating
5.0
feedback
130
chart
#5,291
All reviews
Rating Breakdown
Review RSS Feed
June 3, 2024
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Using app
4 months
Total reviews
1
Average rating
5.0
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Sept. 13, 2023
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
June 15, 2023
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
May 31, 2023
Very useful, easy to use and convenient app. Developers are very helpful in responding to questions/concerns within a timely manner. They are very hands on in creating solutions and helping with any requests that we may have. We recommend this app for Subscriptions services.
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
May 31, 2023
So easy to set up, excellent customer service, and affordable pricing! Choose this app for your subscriptions! The subscription widget looks great on my site. Adriana not only updated my theme, she responded super quickly. I'm so grateful for this easy app to offer ongoing subscriptions to my customers. They love the convenience and I love the recurring revenue.
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you're finding value in our recurring billing app. Feel free to get in touch if you need anything at all! :)
May 24, 2023
This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!
Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
April 20, 2023
Very user friendly interface and I’ve had a million questions and Adriana has answered them all thoroughly and timely! I can’t say enough good things about my experience!!!
Thanks so much for the kind words Jason! 🤩 That's awesome to hear you find our UX/UI easy to use! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are also thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! 🎉
April 19, 2023
We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.
Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
March 7, 2023
Thank you to Adriana! She was really great with all her answers to my questions. I got all my points sorted out by her.
Thanks so much for the kind words Shairose! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Feb. 23, 2023
Hands down the best customer service I've ever experienced online! Every time I have a question, Adriana is quick to respond with a solution. She even made a custom 'explainer' video based on a scenario I provided. Thank you! Thank you! Thank you!
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Dec. 11, 2022
Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Sept. 6, 2022
We love Ongoing Subscriptions! Everytime we've had questions or needed troubleshooting help, their team made the process effortless for us. Such a great Shopify app for the price!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Sept. 1, 2022
Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you had an awesome onboarding with super fast customer service. Feel free to get in touch if you need anything at all! :)
Aug. 26, 2022
I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!
Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Aug. 22, 2022
I was looking for an application that would allow for re-occurring orders. After installing the app, a phone call came through from an employee with ongoing subscriptions. I was on the phone with Adriana for 1 hour, and she walked me through how to integrate the product, and how to get it up and running. I am very impressed with the support, and I am excited to add this to our site.
Thanks so much for the kind words! Super excited for your store to launch its subscription. Here at Ongoing, we are working really hard on building the best Shopify Subscriptions app and are thrilled you had a good experience with our super fast customer support. Feel free to get in touch if you need anything at all! :)
July 11, 2022
EXACTLY what I needed and when I reached out for help setting it up the owner responded within like 20 minutes and helped me with EVERYTHING - couldn't recommend higher! <3
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)
June 19, 2022
I'm in love with this app, very great customer service! They are still small and growing and highly suggest using them if you're looking for a subscription app.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)
June 3, 2022
I have always wanted to do a subscription box but I kept putting it off because every app I have come across was not user friendly. I came across Ongoing and Adriana reached out over the phone. I told her exactly what I wanted, gave her access to my Shopify account and she set everything up for me! All I have to do is activate it when I am ready. She took the stress right off my plate and made it happen for me. I highly recommend Ongoing for any small business looking to expand into subscriptions. I had a wonderful experience with Adriana, she really cares about her clients and wants you to succeed! She was able to answer all of my questions and offer advice on billing dates/fulfillment. Highly recommend! I definitely feel comfortable using this app.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)
May 26, 2022
Within 45 minutes everything was set up. Adriana was a massive and easy help. Been putting off my subscription idea for months and I am very happy to have used this platform. The free plan is great but there is a 2.0% fee on all transactions. But its totally fair and worth it for the amount of support the creators give.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)