Ongoing Subscriptions+ Bundles
Grow Recurring Revenue with Bundles & Subscriptions — no code
Rating
5.0
feedback
64
chart
#6,153
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
28%
-
Less than a month
28%
-
Less than a year
25%
-
More than a year
12%
Reviews Summary
The Ongoing Subscriptions app has received overwhelmingly positive reviews from users, with a consistent theme of exceptional customer service provided by Adriana. Users appreciate the prompt and helpful support they receive, with many mentioning Adriana's responsiveness and willingness to go above and beyond to assist them. The app is praised for being user-friendly, easy to set up, and effective for managing subscriptions. Customers also highlight the flexibility of the app and its ability to cater to small businesses. However, there are occasional mentions of minor glitches or issues, but these are promptly addressed by the responsive support team. Overall, users highly recommend Ongoing Subscriptions for its functionality and outstanding customer service.
Highlights
Review RSS Feed
All reviews
March 22, 2026
Adriana is delightful - extremely prompt and helpful.
Thanks so much for the kind words! We really appreciate it and are thrilled you’ve had a great experience with Ongoing Subscriptions + Bundles. We’re working hard to build the best Shopify subscriptions and bundles app possible, and feedback like this means a lot. If you ever need anything, our team is always happy to help. 😁
March 17, 2026
User friendly subscription service, great scaling pricing (perfect for small start ups), great customer service!
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience. Feel free to reach out to our team if you need anything at all.
Sept. 22, 2025
This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.
Huge thanks for the 5 stars! 🎉 We’re thrilled Ongoing Subscriptions is working well for your family business and that our team took good care of you. We work hard to make Ongoing the best Shopify Subscriptions app, and your feedback means a lot. If you ever need anything at all, just say the word and we’ll make it happen! 😁
Feb. 13, 2025
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
Thanks so much for the wonderful review! We're thrilled to hear that Ongoing has been an important part of your Customer Retention strategy. It’s always a pleasure working with you, and we truly appreciate your feedback and ideas for future development. We're committed to providing top-notch service and making Ongoing the best Shopify Subscriptions app. Feel free to reach out anytime—we’re always happy to help! 😊
June 3, 2024
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Using app
4 months
Total reviews
1
Average rating
5.0
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
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