Ongoing Subscriptions App
The reviews for the Ongoing Subscriptions app are overwhelmingly positive, with users praising the exceptional customer service provided by Adriana. Many users highlighted how prompt, knowledgeable, and helpful Adriana was in assisting them with setting up subscriptions, troubleshooting issues, and customizing the app to fit their needs. Users appreciated the ease of use of the app, the quick response times from the support team, and the personalized assistance they received. The flexibility of the app, coupled with the dedicated customer service, made it a standout choice for many ecommerce merchants. However, one user mentioned experiencing reliability issues over time, which impacted their income.
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Adriana is delightful - extremely prompt and helpful.
Thanks so much for the kind words! We really appreciate it and are thrilled you’ve had a great experience with Ongoing Subscriptions + Bundles. We’re working hard to build the best Shopify subscriptions and bundles app possible, and feedback like this means a lot. If you ever need anything, our team is always happy to help. 😁
User friendly subscription service, great scaling pricing (perfect for small start ups), great customer service!
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience. Feel free to reach out to our team if you need anything at all.
This app works really well for our small family business and I love their customer service! It's prompt, efficient and very intuitive. What more can anyone ask for.
Huge thanks for the 5 stars! 🎉 We’re thrilled Ongoing Subscriptions is working well for your family business and that our team took good care of you. We work hard to make Ongoing the best Shopify Subscriptions app, and your feedback means a lot. If you ever need anything at all, just say the word and we’ll make it happen! 😁
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
Thanks so much for the wonderful review! We're thrilled to hear that Ongoing has been an important part of your Customer Retention strategy. It’s always a pleasure working with you, and we truly appreciate your feedback and ideas for future development. We're committed to providing top-notch service and making Ongoing the best Shopify Subscriptions app. Feel free to reach out anytime—we’re always happy to help! 😊
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
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